The St. Regis Shenzhen

Hotels
Finding rooms for you...
8.9
/10
Exceptional
292 reviews

What Guests Say About Their Stay

Randy

10.0
/ 10
The hotel was beautiful. The room was fantastic, and the view was outstanding.

Wai Hung

10.0
/ 10
All the staff is friendly and helpful. Only a bit hot when afternoon in the room

Lan

10.0
/ 10
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
In the Area
See Map
No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The St. Regis Shenzhen

No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001
Discover More Places
Lobby The St. Regis Shenzhen
Lobby 2 The St. Regis Shenzhen

Discover More About The St. Regis Shenzhen

Location


Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu.

About The St. Regis Shenzhen

From business event to corporate gathering, The St. Regis Shenzhen provides complete services and facilities that you and your colleagues need.

The St. Regis Shenzhen is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at The St. Regis Shenzhen, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The St. Regis Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The St. Regis Shenzhen.

All facilities in The St. Regis Shenzhen

Bar, Cafe and Lounge The St. Regis Shenzhen
Bar, Cafe and Lounge
Swimming Pool The St. Regis Shenzhen
Swimming Pool
Entertainment Facility The St. Regis Shenzhen
Entertainment Facility
Fitness Center The St. Regis Shenzhen
Fitness Center
Functional Hall The St. Regis Shenzhen
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Health club
  • Library
  • Sauna

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Toys
  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in The St. Regis Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Shenzhen
290
Number of floors in The St. Regis Shenzhen
290
Another facilities in The St. Regis Shenzhen
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The St. Regis Shenzhen

What are available facilities at The St. Regis Shenzhen?
There are top facilites at The St. Regis Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The St. Regis Shenzhen?
The standard check-in time at The St. Regis Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The St. Regis Shenzhen provide breakfast?
Yes, The St. Regis Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The St. Regis Shenzhen?
The St. Regis Shenzhen is a 5.0-star hotel.
How many floors does The St. Regis Shenzhen have?
The St. Regis Shenzhen has 290 floors.
See All

More Reviews from Other Guests in The St. Regis Shenzhen

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (291)
9.0
Exceptional
From 291 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was beautiful. The room was fantastic, and the view was outstanding.
Dan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel provided me a birthday celebration.
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The St. Regis Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (291)
9.0
Exceptional
From 291 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was beautiful. The room was fantastic, and the view was outstanding.
Dan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel provided me a birthday celebration.
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Number of reviews per page
20
40