DoubleTree by Hilton London - Ealing

The hotel was amazing. The staff were extremely pleasent and very helpful. The food was amazing. Would definately stay there again next time im in london. Very very close to the tube with ample parking available. Absolutely brilliant

Rooms were really clean

Very good location. Excellent helpful staff especially Hawa . Gave us a free breakfast as we were staying for my birthday.

Very good location, clean and helpful staff

Terrible customer service skills. This room was booked in error- i booked it for May accidently and should have been June. No customer service skills to return my message or help me make the amends i needed, i have ended up out of pocket instead. I just think a bit of kindness goes a long way and you went out of your way to be unhelpful which is such a shame. I still have to book rooms for June and i will be looking for another hotel because you really disappointed me with your lack of help.

Good location for tube, helpful staff

Make sure rooms are working to a standard expected from the Hilton i had no heating system The toilet had urine around the seat There were no amenities available water and coffee

Very friendly and cooperative staff at reception epecially Lili and Gifty.

Loved the stay. Room are big by UK standard. But super small for normal people 😂😂

Great Hotel in a good location. We had an issue with our tv not working but staff acted quickly and we chose not to move rooms for our 1 night stay. Good breakfast with plenty to choose from.

Gorgeous and very friendly

Clean room

Nice hotel. Very clean. Gym well equipped.

The young girl on the reception was excellent. Very kind and helpful

Room was pretty average at the hotel and it was most probably the worst food that we’ve ever had in the fact that you charge for a car Parking which I found not great so overall this day was pretty average

Clean room, staff very friendly from reception to bar and restaurant staff

I am a property manager over seeing 40 high end holiday homes. I was very impressed with how clean, tidy and nicely presented the rooms, & hotel itself were. Lots of very thoughtful touches. The staff were all fantastic, smart, neat, very polite, knowledgeable, quick and attentive. We were very impressed. The food was also great! 10/10 for that Ginger Beef! We have never stayed at a Doubletree Hilton before. We were thinking it would be more Premier Inn - Travelodge, but it really was so much more. We plan to stay here more often on our trips to London. Plenty of secure car parking (£14.50 per day) - and an easy walk to Ealing Broadway to the tube and straight onto London. A great experience.

Yes

The room was clean and there was room service. Staff members were also very helpful and courteous.

All was very good. The only issue was that the cleaner knocked and walked in without waiting which was awkward!