White Hart Hotel, BW Premier Collection

Lovely place and really clean. Just could have done with more kitchen utensils for cooking

A lovely clean room and super friendly staff. Only the bathroom was looking a little dated & in need of some light refurbishing. Would stay again happily :)

Very disappointed after staying at this hotel for one night recently. Due to being woken up by noise at 6am from people putting bottles and refuse in bins just below our bedroom window, which was open due to the room being too warm. When reporting to reception they said nothing they could done about it as other people used their bins. We shall not be visiting this hotel again.

Nice sized bedroom with roomy bathroom.Shower gel replenished daily,as were the biscuits!The room was quiet and comfortable.The hotel is in a excellent location in a leafy part of town,just a short walk away from bars,pubs,shops and restaurants.Plenty of room to sit outside,if the weather is good. Parking is plentiful,but a rip off at £15 a day.If you are staying for more than two nights,it should be free,after two nights.Overall a very good hotel.

The room had damp and wood chip wallpaper that was hanging down from the ceiling!! At a cost of £145 per night !! I would have been better camping on the stray We moved rooms and guess what it was just as bad . It’s now reached the end of its life and needs a complete renovation of the hotels bedrooms or reduce the room prices to around £50 a night Stay at your own risk I won’t be I don’t leave reviews but I don’t want anyone else to waste there money

Staff were friendly and restaurant was lovely. Very disappointed in the hotel however. Bed covers were dirty, the shower was just a trickle and the room was stiffling hot. The kitchen extractor fans for the restaurant were outside the window so room smelt of gas.

Just brilliant!

Greeted by lovely staff. Room was very pokey with a flood in the bathroom. The receptionist, although came across as slightly reluctant to move us (due to the hotel being fully booked) did do his best to move us. Quite a bit of noise from 5am from local businesses emptying bottles etc into their bins. Breakfast very good and tasty but could have done with a better fruit selection. All staff very friendly and accommodating. Great bar area and food. Onsite parking could be cheaper as £15 per night is a bit steep especially with the hotel accommodation being so expensive.

Room was very clean. There were one or two small signs of wear and tear which will need attention at some point. We did expect a little fridge seeing as it was a deluxe room. Other than than the McRae suite was lovely .

Very good, recommended. Lovely for a couples weekend. Lively bar atmosphere with an older crowd in the main.

Lovely stay. In the annex and the room had recently been refurbished. Great breakfast and evening meal. Close to everything.

The hotel’s location is excellent, but unfortunately that’s where the positives ended for me. If you park in the hotel car park, your first impression isn’t great. The entrance is at the back of the building, past the kitchen area, leading to a rather dark and uninspiring reception entrance. Check-in was efficient enough. My room felt dark and was extremely warm. There was no air conditioning and no complimentary bottled water in the room. The pillows were also quite cheap and uncomfortable. On the first morning I mentioned to reception how hot the room had been and asked if there was air conditioning. I was told there wasn’t, so I asked if a fan could be put in my room. I naturally expected it would be waiting there when I returned that evening, but it wasn’t. The following morning I raised it again and explained that I’d now spent a second uncomfortably hot night without the fan I’d requested. I was surprised to be told that guests are expected to collect a full-size fan from reception themselves. What disappointed me most was that, even after it was obvious I was unhappy and had now gone two nights without the fan I’d specifically asked for, nobody offered to take it up to my room. It would have taken a member of staff only a couple of minutes, but instead I was expected to carry it upstairs myself. That felt like a very poor level of customer service and left me feeling that guest comfort simply wasn’t a priority.

We stayed during the recent heatwave and the fan in the room was very poor, which resulted in 2 sleepless nights!

Just one thing was the room we were in 411 was very hot, when asked for a fan on the first night they didn’t have any left and our windows only opened a few inches on the second night we got a fan but it was broken with a crack on the bottom so made to much noise to use. It wonderful sleep unfortunately.

Excellent room, view to side and park at front. Only downside heated towel rail in bathroom, due to extreme heat we have been experiencing it’s a shame this could not of been turned off. Brilliant location for all amenities. Staff very friendly and helpful with local information and advising where to visit if you fancy going further afield, we visited Knaresborough and York both using public transport very cheap and run every 15 mins. Would definitely stay again.

Great location.

Room was spotlessly clean. Huge walk in shower. Biscuits for with tea a nice touch

Just had another night at the White Hart, or favourite place to stay in the lovely town of Harrogate.

Beautiful hotel . Had no issues at all . Check in and out was seamless . Only problem I had was mirror was too high in bathroom to see as I’m 5 Ft 1 could only see top of my head . Bottle bank was emptied early in morning and having window open it was very loud .

Very comfortable and clean room and friendly staff. Only downside there was no view as we were at the back of the hotel overlooking the carpark.