CLARO Kendari

Hotels
Preferred Partner Plus
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8.7
/10
Very Good
9,232 reviews

What Guests Say About Their Stay

Sarah a. m.

10.0
/ 10
I was very satisfied with my stay at this hotel. The room was well-maintained, the facilities were adequate, and the entire staff provided friendly and professional service. The hotel's comfortable atmosphere also made for a more enjoyable stay. Overall, this hotel is highly recommended.
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Verified Traveler

10.0
/ 10
The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.
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A***n

9.4
/ 10
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

W***y

9.4
/ 10
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Weldy S.

9.7
/ 10
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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In the Area
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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Grand Clarion Hotel & Convention Kendari Staying at CLARO Kendari is a good choice when you are visiting Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121
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Lobby CLARO Kendari
Exterior 2 CLARO Kendari

Discover More About CLARO Kendari

note: hotel was previously named Grand Clarion Hotel & Convention Kendari

Location
Staying at CLARO Kendari is a good choice when you are visiting Mandonga.

About CLARO Kendari

Whether you are planning an event or other special occasions, CLARO Kendari is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Kendari is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Kendari provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Kendari, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Kendari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Kendari exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Kendari is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Kendari.

All facilities in CLARO Kendari

Swimming Pool CLARO Kendari
Swimming Pool
Entertainment Facility CLARO Kendari
Entertainment Facility
Functional Hall CLARO Kendari
Functional Hall
Common Space CLARO Kendari
Common Space
Lobby CLARO Kendari
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Bar
  • Nightclub
  • Poolside bar
  • Vegetarian meal

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Kendari

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at CLARO Kendari
258
Number of floors in CLARO Kendari
16
Another facilities in CLARO Kendari
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in CLARO Kendari

What are available facilities at CLARO Kendari?
There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Kendari?
The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of CLARO Kendari?
CLARO Kendari is a 4.0-star hotel.
How many floors does CLARO Kendari have?
CLARO Kendari has 16 floors.
How many rooms are available at CLARO Kendari?
CLARO Kendari has 258 rooms in total.
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More Reviews from Other Guests in CLARO Kendari

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,219)
Other sources (13)
8.7
Very Good
From 9,219 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
All
Staff Friendliness (150)
Ambiance (147)
Bedroom (142)
Room Space (125)
Hotel Area (124)
Distance to City Center (122)
Variety (117)
Accessibility (116)
Bathroom (115)
Taste (112)
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Traveler Reviews CLARO Kendari

Number of reviews per page
20
40
Customer reviews
F***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
25 Sep 2026
Dear Mr./Ms. F*y, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Very satisfied with the service.
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Accommodation's Reply
21 Sep 2026
Dear Mr. N*r, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Sarah a. m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I was very satisfied with my stay at this hotel. The room was well-maintained, the facilities were adequate, and the entire staff provided friendly and professional service. The hotel's comfortable atmosphere also made for a more enjoyable stay. Overall, this hotel is highly recommended.
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Accommodation's Reply
23 Sep 2026
Dear Ms. Sarah A.M., From Claro Kendari, Thank you for your trust and we greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Yeti W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The pool is comfortable, especially for taking the kids swimming.
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Accommodation's Reply
21 Sep 2026
Dear Mrs. Yeti W., From Claro Kendari, Your Highness, we extend our deepest respects. Thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Octavius I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The largest hotel in Kendari City, with a fairly strategic location. I've stayed here many times. Overall, it's been fine so far. Just a small suggestion: the towels should all be replaced. They're no longer white, but rather gray from long-term use.
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Accommodation's Reply
17 Sep 2026
Dear Mr. Octavius I., From Claro Kendari, We greatly appreciate you taking the time to write a review about your experience at Claro Kendari. We will use your review to evaluate and motivate us to further improve the quality of our services. We hope to always provide you with a better experience and the best possible service. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
I asked for a city view and was given a rooftop view instead, but otherwise it was nice and comfortable. The food was delicious and varied 👍
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warm greetings from Claro Kendari. Thank you for your feedback. We are deeply appreciative and will use it as feedback in our evaluation and as a driving force to further improve the quality of our service. We hope to provide you with an even better experience and are always committed to giving you the best. We look forward to welcoming you back and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Heri W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay, very interesting and very helpful.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Heri, From Claro Kendari, Thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. All your feedback encourages us to continuously improve the quality of our services and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.
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Accommodation's Reply
09 Sep 2026
Dear Mr. G., From Claro Kendari, Your Highness, we respectfully thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good staycation with family in Kendari city
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Accommodation's Reply
09 Sep 2026
Dear Ms.G Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit Best regards, Steel Punuh General Manager
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The towels, prayer mats, and bedding smelled like a kitchen—hehe, the smell of cooking fumes. But the room service was top-notch.
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Accommodation's Reply
09 Sep 2026
Dear Mr. P., Sincerely yours, from Clare Kendari Hotel. Thank you for taking the time to share your experience staying at Clare Kendari Hotel. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our services. We hope to provide you with an even better and more excellent experience in the future. We look forward to welcoming and serving you again at Clare Kendari Hotel. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best hotel in Kendari City.
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Accommodation's Reply
27 Aug 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room is clean and the facilities are complete 👍🏼
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Accommodation's Reply
21 Aug 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The best hotel in Kendari City, very good.
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Accommodation's Reply
19 Aug 2026
Dear Mr./Ms. W*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Best ever hotel in Southeast Sulawesi (Kendari)
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Accommodation's Reply
19 Aug 2026
Dear W*i, this is Claro Kendari sending our warmest greetings. We sincerely thank you for trusting and choosing us. We are especially grateful for you sharing your valuable experience with our facilities and services. We deeply appreciate the dedicated service and support we have provided. Your valuable feedback serves as a great motivation for us to provide even better service in the future. We sincerely look forward to seeing you again on your next visit. Thank you. Sincerely, Steel Punu, General Manager.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is nice, the location is strategic, the parking is spacious.
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Accommodation's Reply
06 Aug 2026
To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
1 people find it helpful
Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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Number of reviews per page
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Bedroom 4 CLARO Kendari

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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