Hotel Santika Gresik

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8.6
/10
Very Good
1,798 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.
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Stephanie S. L.

10.0
/ 10
A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.
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Verified Traveler

10.0
/ 10
I've been visiting my in-laws in Gresik since my first child until recently, when my second child came, I've always stayed here whenever I've been in Gresik. The location is right next to the mall, making it super easy to buy anything and find food and snacks. The staff are incredibly friendly, the rooms are clean and spacious, the bathrooms are spotless, and the amenities are complete. The swimming pool is spotless, and my husband and kids loved swimming. The breakfast is great, the food is delicious, and my family and I all got along well. Actually, staying two nights wasn't enough. God willing, I'll stay here again if I'm in Gresik. Thank you, Santika Gresik.
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Intan C. G.

9.7
/ 10
Thank you, Mas Hamam, the cleaning service officer is very friendly, he helped replace the wet towels in our room. The food is all delicious. The swimming pool is also clean.
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I***a

10.0
/ 10
Very strategic hotel, access to mall and near toll gate. The room is clean, the staff is also friendly. The breakfast is delicious with a varied menu. Next time I will stay here again.
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In the Area
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Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Santika Gresik is a 3-star hotels that has been welcoming guests since 2018. The accommodation went through a renovation in 2018. Hotel Santika Gresik is part of Santika Indonesia Hotels & Resorts. There are 120 rooms spread across 11 floors.
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What's around Hotel Santika Gresik

Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124
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Discover More About Hotel Santika Gresik

General Information

Hotel Santika Gresik is a 3-star hotels that has been welcoming guests since 2018. The accommodation went through a renovation in 2018. Hotel Santika Gresik is part of Santika Indonesia Hotels & Resorts. There are 120 rooms spread across 11 floors.

Location

Located at Jl. DR Wahidin Sudirohusodo No. 788 in Gresik, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby.

Facilities & Amenities

Hotel Santika Gresik has Outdoor pool, Laundry service, Parking, Airport transfer, Restaurant, and more.

Business Facilities

For guests traveling for work, Hotel Santika Gresik has Meeting facilities available on-site.

Contact

Email: gresik@reservation.santika.com
Phone number: +623139929777
Website: www.santika.com

All facilities in Hotel Santika Gresik

Facility

  • Outdoor pool
Others Hotel Santika Gresik
Others

Public Facilities

  • Safety deposit box
  • Elevator
  • Restaurant
  • Room service

Guest Services

  • Bellboy service
  • 24-hour security
  • Luggage storage
  • Laundry Service
  • 24-hour front desk

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Transportation

  • Airport transfer
  • Secure parking
  • Car hire

Business Facilities

  • Meeting facilities

Accommodation Facilities

  • Car park
  • Smoking area

Meals & Dining

  • Breakfast buffet

Nearby Facilities

  • Supermarket

Activity & Leisure

  • Outdoor pool

Accommodation Policy & General Information in Hotel Santika Gresik

IMPORTANT_NOTICE

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Gresik
120
Number of floors in Hotel Santika Gresik
11
Another facilities in Hotel Santika Gresik
Safety deposit box, Elevator, Restaurant, Room service, Bellboy service

Frequently asked question in Hotel Santika Gresik

What is normal check-in & check-out time at Hotel Santika Gresik?
The standard check-in time at Hotel Santika Gresik is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Gresik provide breakfast?
Yes, Hotel Santika Gresik provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Gresik?
Hotel Santika Gresik is a 3.0-star hotel.
How many floors does Hotel Santika Gresik have?
Hotel Santika Gresik has 11 floors.
How many rooms are available at Hotel Santika Gresik?
Hotel Santika Gresik has 120 rooms in total.
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More Reviews from Other Guests in Hotel Santika Gresik

Overall Ratings & Reviews Hotel Santika Gresik

Traveloka (1,788)
Other sources (10)
8.7
Very Good
From 1,788 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Gresik
All
Bedroom (54)
Staff Friendliness (52)
Room Space (49)
Bathroom (47)
Hotel Area (47)
Ambiance (46)
Variety (46)
Accessibility (45)
Taste (45)
Family Friendly (41)
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Traveler Reviews Hotel Santika Gresik

Number of reviews per page
20
40
Customer reviews
M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and cooperative, very helpful with check-in and check-out issues.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, It is with pleasure that we, Santika Gresik Hotel, express our gratitude for choosing our hotel as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay with us. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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M***i
icon-Business
Business
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9.4
/10
Reviewed 6 week(s) ago
The check-in process was easy, the staff were very friendly and helpful.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, It is with pleasure that we, Santika Gresik Hotel, express our gratitude for choosing our hotel as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay with us. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean rooms. Quite comfortable. Connected to the mall.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, It is with pleasure that we, Santika Gresik Hotel, express our gratitude for choosing our hotel as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay with us. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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Rian P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Strategic location, close to malls, government offices, toll access.
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Accommodation's Reply
13 Aug 2026
Dear Mr. Rian P. H, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Very good... the pool is great.
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Accommodation's Reply
01 Aug 2026
Dear Ms. N*a, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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Toni P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Recommendations for family accommodation.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Mr. Tony P, Sincerely, Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
All good, recommended, will be back again for the next trip.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guests, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The amenities in the app and at the hotel are different. It's best to double-check to avoid confusion.
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Stephanie S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Ms. Stephanie S.L., Thank you very much for choosing Santika Gresik Hotel. We appreciate your choice and your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many benefits and services. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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p***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Replace your TV with a smart TV. 2026 is almost over, you know?
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for staying with us and for your valuable feedback. Your comments are invaluable, and we look forward to receiving your suggestions to help us improve our facilities. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers additional discounts and a wider variety of booking options. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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Muhammad A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
staff sangat ramah, good service, good private and the best hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel staff is friendly, very helpful and tries to provide rooms according to requests.
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v***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The city view is visible from here.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
My two days at Santikaa were incredibly comfortable. I had a complaint about the bed yesterday, but it was resolved. Thank you so much...
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m***r
icon-origin-TRAVELOKA
8.3
/10
Reviewed 29 week(s) ago
The hotel staff is friendly, the interior is nice, but the room cleanliness needs to be improved, for example, with curtains and bed linens. Incidentally, there was a wedding there, and the room faced the venue, so the music was quite loud. The lobby should be cooler, considering the heat in Gresik.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, We extend our warmest greetings from all the staff at Mysantika Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted that you appreciated the warm and friendly service from our staff. However, we apologize for the untidy curtains, insufficient cleaning of the hallways, and the noise from the wedding that may have disturbed your sleep. We appreciate your feedback regarding the air conditioning temperature in the lobby. Please let us know if you have any suggestions to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back again. For special offers and discounts, please visit www.Mysantika.com or download the Mysantika app. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Gerani Romuli
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alwi r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The hotel staff are very friendly, free Netflix directly from the hotel account, and there is Wi-Fi on every floor.
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Accommodation's Reply
15 Apr 2026
Dear Mr. Alwi R., Thank you very much for your stay at Santika Gresik Hotel. We appreciate you choosing our hotel and taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. This app offers many conveniences and benefits. Thank you again, and we hope to see you soon. Sincerely, General Manager Jaerani Romlý
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very good and comfortable hotel service
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Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. A*l, This is a message from Mysantika Gresic Hotel expressing our deepest gratitude for your stay and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any further requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and special offers. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
I stayed at this hotel during Eid al-Fitr with my son, and overall we had a pleasant experience. The check-in process was quick and hassle-free, which was great after a long day. One of the best things about this hotel is its direct connection to a mall. It made everything so convenient—we never had to worry about finding food or getting bored, as there were plenty of dining and entertainment options just steps away. The room was clean, comfortable, and well-maintained, making our stay relaxing. The breakfast menu was also quite varied, with many options to choose from, which we really enjoyed. The staff were friendly and welcoming throughout our stay. The only downside was the swimming pool area, which felt quite open and lacked shaded spots. It can get quite hot during the day, especially under the midday sun. As for the gym, there is one available, but it’s located in the mall and not part of the hotel’s facilities. Overall, it was a good stay and a solid choice, especially for families or anyone who values convenience and easy access to food and entertainment.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the lack of a covered pool and the location of the fitness center. These are important points that we will work to improve for your next stay. Please let us know if you have any further comments or requests. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jarani Romli
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Muslikhin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The rooms are clean, the surroundings are also clean... The employees and security guards are also friendly.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Muslim, Welcome to Mysantika Gresik Hotel. Thank you so much for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers even more convenient services and many benefits. Thank you again for your support. We hope to welcome you again. Sincerely, General Manager, Jalanee Romli
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Number of reviews per page
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