Interestingly, when I ordered food from the delivery service, the hotel staff asked if I needed cutlery or plates. The dining room staff were friendly and responsive.

In my opinion, everything is good, the food is also delicious, there are lots of menu choices.

Friendly staff, hassle-free check-out, beautiful views, and a cool atmosphere.

Mostly spend time at this hotel whenever I visit Bandung. Nice hotel with an affordable rate, the room is clean, and the air conditioning is very nice. The surrounding area of the hotel is also very nice to just take a walk around. I will surely be back again on my next visit to Bandung.

The hotel staff is friendly and quick to respond to customer requests. The housekeeping staff, in particular, are very attentive and friendly.

Great, always a pleasure, especially the restaurant. Great, Mr. Gusti, the service is extraordinary.

The best hotel for family staying, even the hotel has a loft family room, nice swimming pool, tasty food, be aware of heavy traffic jam at Saturday night.

It so happened that the room we occupied was spacious, comfortable, and clean, with complete facilities.

Satisfactory service, complete facilities, delicious breakfast, friendly staff.

The hotel is comfortable, clean, with spacious rooms and easy access. It's close to Parahyangan University. Finding food is easy, with plenty nearby. Cafes and malls are also nearby. Strategically located. We've stayed here several times.

The hotel staff is friendly and helpful, the atmosphere is cool, far from the hustle and bustle of the city, there is a swimming pool and jacuzzi, aesthetic photo spots, and the food is delicious.

Overall, the experience of sleeping here was really pleasant, making you feel at home. The service was also good and friendly.

The hotel is beautiful, the rooms are large and the atmosphere is calm. It is quite clean and comfortable even though there is no AC. Breakfast is delivered to the room, there is an indoor swimming pool for adults and an outdoor swimming pool for children.

A comfortable place for a staycation😍. Complete hotel amenities, delicious food, everything from welcome snacks and afternoon tea to dinner and breakfast. The staff is helpful and very responsive.

The place is okay and the price is right. I can relieve stress here after work 🌹 Will be back here again! 😘

Thank you so much for the free upgrade to Premiere at Grand Tjokro. The rooms, restaurant, and hotel facilities are excellent. The only downside is the lighting in the rooms is a bit dim. Perfect for a family staycation.

I want to come back! I was so happy when I first arrived and was immediately given the one upstairs with the great view!

GH Universal is the best in the world... Absolutely agree.. Friendly service, delicious food, great photo spots. Complete rooms. Overall, it's great... The best.

Very impressive, the place is clean, the food is delicious, soundproof... very comfortable.

We were very grateful to be given a room upgrade with a swimming pool view.