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I had a very memorable stay at Hotel Santika Premiere ICE – BSD City. The location is strategic, accessible, and the surroundings are pleasant. The rooms are clean, comfortable, and soundproof, making them perfect for a relaxing break. The staff is very friendly and professional. The hotel has complete facilities, fast Wi-Fi, and a very family-friendly atmosphere. The food in the restaurant is also delicious, with a wide selection at reasonable prices. Overall, my stay was very satisfying. A comfortable hotel, recommended for both staycations and business trips. I will definitely return! 👍😊

The AC is cold, the bed is comfortable, it's clean, and the hot and cold water are good. The facilities are great. Next time I go there, I'll stay here.

One of the best hotels I’ve stayed in BSD. The room is visually very clean and neat, just opposite a mall that has everything.

The hotel room was comfy and the staff's hospitality was warm and welcoming, plus they assisted with my needs during my stay.

Novotel BSD genuinely impressed me from the moment I walked in — the building’s architecture is a standout, with a design that feels modern and thoughtfully put together rather than just another hotel box. It’s the kind of place where the space itself adds to the experience. The food was excellent throughout my stay, with a good variety and consistently well-prepared dishes — definitely a highlight I’d recommend to anyone visiting. Rooms were clean, neat, and well-maintained, making for a comfortable and relaxing stay. Overall, a great choice for anyone looking for good design, good food, and a comfortable place to rest. Would happily stay again.

Never a disappointing staycation here. It was a perfect time to check in on Accor's birthday, so I got lots of gifts. The kids' activities were fun.

Nice accommodation and close to Alfamart, Circle K and also cafes. Highly recommended for those who want to go to ICE/QBIG BSD because the distance is very close. The cleanliness of the room is also okay, the staff is friendly.

The room is very comfy and everything worked great. Warm water running smoothly, Wi-Fi and Netflix, mini refrigerator, and even an electric kettle. There is some option of restaurant to choose from and overall the staff is very helpful. Definitely will come back here again! Please keep up the good service!

This was my first time staying here, and overall the service was good. The staff were friendly, the room was small, but clean. There's an elevator so you don't have to climb the stairs. There's a TV and Wi-Fi, although it's a bit slow, but you'll also be given towels and soap. Ice BSD is also close, just cross the street. The only downside is that it's far from restaurants, so if you want something simple, ordering Go Food is an option. There's hot water for a shower, so it's safe. By the way, the water is strong, I was a bit worried yesterday because of the comments, but it's safe. The service is worth it for this price. Especially if you need peace and comfort, this is perfect, as it's located in a residential area. I'll probably stay here again next time there's an event. Thank you.

The staff was very friendly and proactive in making decisions, making it feel comfortable. The location and grounds of the hotel were excellent, and the rooms were very comfortable. Toiletries were provided, including shampoo and soap. Highly recommended.

The room was super clean, fragrant, and exactly as advertised. The AC was cold, and the kitchen was fully equipped. It was a really comfortable stay. Thank you 🙏

The lady is very nice and friendly. Check in/out is very fast. Walking to ICE BSD takes less than 10 minutes and you will reach the gate of hall 5, suitable for those who are going to events or watching concerts there.

Really like the room. Spacious, clean, and neat. Next time I go to BSD and have a plan to stay, I will stay here again. 😇