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Silver should be awarded with the best performing hotel staff. Her personality shows remarkable genuine warmth, honesty, and kindness. The best quality of service a hospitality person should have.

Very impressive and want to come back if there is a chance to play in Garut, the atmosphere is very cool, very cool at night but you can have coffee in the restaurant, the restaurant food is also delicious, it's really suitable for a vacation with a large family, there is also a children's playground, the place is clean and tidy, hot water and all the facilities are still functioning well, all the staff are friendly, basically it really feels like being in a calming and comfortable village atmosphere and it is highly recommended to stay here ❤️❤️ thank you for providing satisfactory service ⭐️⭐️⭐️⭐️⭐️

The atmosphere is quite comfortable. The room is clean. I stayed in the Anggrek room. It's enough for two people. It's not very spacious, but it's comfortable enough for the price. The view from the room is really cool, directly overlooking the mountains, which is very calming. The staff and security are very friendly. Easy access. Thank you 🙏😇

The hotel is nice, clean, comfortable, and the staff is friendly. Overall, it's a top-notch hotel.

The staff is friendly. The rooms are clean and comfortable for families. The kids are happy.

First time in Garut with my 76-year-old mother. Fave is very welcoming to seniors, with its friendly staff, elevator, ambiance, and delicious, fresh food. We thoroughly enjoyed our stay there: the beautiful surroundings, pine trees surrounding the hotel, easy access to tourist attractions, and a wide selection of delicious, affordable cuisine. Top notch.

The rooms are clean, the staff are friendly and very helpful, the public areas are clean, the views are nice, the breakfast is also quite varied and delicious.

The hotel staff was friendly, responsive, and communicative. Despite the low price, the room, service, and cleanliness were excellent. I hope to visit Garut again and stay here again.

The hotel staff were very friendly and always tried to meet our needs during our stay :)

The room was clean and comfortable. The bathroom was spacious, and the hot water worked well. The service was good, and the staff were friendly.

friendly staff, and fast response when there is TV trouble, can go around by boat

The location is fantastic, the staff are all friendly, and most importantly, the cleanliness is top-notch. Oh yeah, the rooms are also very aesthetic.

Totally worth it! The room amenities were as described, and the location was great, not far from downtown Garut. There are also quite a few food options around the hotel, with cafes right and left. A huge plus was getting a room with a direct mountain view. The best!

The elegant room is perfect for families. Spacious, clean, you can feed the fish from your room, and the village views are truly beautiful.

I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️

Friendly staff. Helpful front desk. Large, brightly lit rooms, clean hotel, complete and delicious breakfast. Located on a main road.

I stayed for 2 nights and 3 days, from July 3, 2026, to July 5, 2026. From the start, I was impressed with the building's layout and amenities. It was beautiful and clean. The hotel staff was friendly, and the food was delicious. The location on the outskirts of town made it perfect for morning jogging.

Room is beyond expectations, better than photo, location is very easy to reach, spacious and comfortable parking. The room service is top, the cuisine is okay too. Next trip will definitely come back again. 😇

The Kebun Mawar Inn offers a beautiful, cool garden setting, with panoramic views of flowers and hills that are truly a feast for the eyes. Clean rooms, delicious breakfast, and a pleasant atmosphere. The staff are friendly and helpful.

The rooms are neat and clean, the staff is friendly, and check-in is hassle-free. The hotel's central location makes it easy to get around. Overall, this hotel is highly recommended.