The Zuri Palembang

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8.7
/10
Very Good
10,276 reviews

What Guests Say About Their Stay

F***n

10.0
/ 10
The view is great, the pool is great, and the rooms are clean. It's great.
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Verified Traveler

9.4
/ 10
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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This accommodation offers:
Poolside bar
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Garden
The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

Location
The Zuri Palembang is a hotel is located at Bukit Kecil.

About The Zuri Palembang

The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.

If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Zuri Palembang.

All facilities in The Zuri Palembang

Facility

  • Poolside bar
  • Bar
Bar, Cafe and Lounge The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool The Zuri Palembang
Swimming Pool
Entertainment Facility The Zuri Palembang
Entertainment Facility
Fitness Center The Zuri Palembang
Fitness Center
Functional Hall The Zuri Palembang
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Things to Do

  • Garden

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Rooftop terrace
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in The Zuri Palembang

Important Note
Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
A la carte dinner, A la carte lunch, Bar, Buffet breakfast, Dining area

Frequently asked question in The Zuri Palembang

What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang?
The Zuri Palembang is a 4.0-star hotel.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23 floors.
How many rooms are available at The Zuri Palembang?
The Zuri Palembang has 214 rooms in total.
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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (10,260)
Other sources (16)
8.8
Very Good
From 10,260 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (395)
Ambiance (384)
Staff Friendliness (382)
Bedroom (370)
Variety (320)
Bathroom (316)
Taste (314)
Hotel Area (313)
Room Space (308)
Accessibility (306)
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
Zenlingga
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service and facilities are very satisfying.
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Accommodation's Reply
06 Nov 2026
Dear Ms. Senlinga, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Triyani M.
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10.0
/10
Reviewed 1 week(s) ago
The room is spacious, definitely recommended.
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Accommodation's Reply
04 Nov 2026
Dear Ms. Triyani M., Thank you for choosing The Zuri Palembang Hotel as your accommodation and for your positive review. We are delighted to hear that you were satisfied with the spacious room and recommended our hotel. This compliment encourages our entire team to strive for the best service and experience for all our guests. We hope to welcome you back to The Zuri Palembang Hotel on your next visit. Sincerely, Jon Hendry, General Manager
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Eka D. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Easy check-in, friendly staff, clean rooms, and delicious food. ☺️
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Accommodation's Reply
04 Nov 2026
Dear Mr. Eka D. S., Thank you for choosing The Zuri Hotel Palembang and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the ease of check-in, the friendliness of the staff, the cleanliness of the room, and the quality of the food. Your compliments motivate our entire team to strive to improve the quality of our service and provide memorable stays. We hope to welcome you again in the future. Sincerely, Yon Hendri, General Manager
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a very nice staycation at this hotel and very comfortable.
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Accommodation's Reply
03 Nov 2026
Dear Mr./Ms. A*A, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Rian C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Thank you for providing good service.
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1 people find it helpful
Accommodation's Reply
04 Nov 2026
Dear Mr./Ms. C., Thank you for your review and appreciation of The Zuri Palembang Hotel. We are delighted to know that the service we provided met your expectations. We are honored to have provided you with a memorable stay. We hope to welcome you back to The Zuri Palembang Hotel in the future. Sincerely, Jon Hendry, General Manager
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Sinta M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good for all, the service is okay and extraordinary.
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Accommodation's Reply
03 Nov 2026
Dear Ms. Sinta M, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Kartika M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist made the check-in process very easy.
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Accommodation's Reply
04 Nov 2026
Dear Ms. Kartika M., Thank you for your positive review. We are delighted to hear that our reception staff were helpful and made your check-in process easy. This compliment encourages the entire team at The Zuri Palembang Hotel to continue striving to provide the best service to all our guests. We hope you will return to stay at The Zuri Palembang Hotel again. Sincerely, Yon Hendry, General Manager
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view is great, the pool is great, and the rooms are clean. It's great.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guests, It is with great pleasure that we are pleased to inform you of our 10-star rating and positive review. We are delighted to know that you enjoyed your stay at Zuri Palembang Hotel. We appreciate your continued support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly and very helpful.
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Accommodation's Reply
02 Nov 2026
Dear Mr./Ms. D*a, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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Budairi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Check-in is easy and can be early.
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Accommodation's Reply
02 Nov 2026
Dear Mr. Budairi, From The Zuri Palembang Hotel, we would like to express our deepest gratitude for your 5-star rating and positive review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Muhammad I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great, friendly service and satisfactory facilities.
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Accommodation's Reply
31 Oct 2026
Dear Mr. Muhammad I, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Siti R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, fragrant, and comfortable. The breakfast is delicious, absolutely delicious.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Mika M. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The breakfast was delicious. The service was friendly and fast. The rooms were also clean.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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hidayat z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfied, the service is pleasant, the food is varied.
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Accommodation's Reply
29 Oct 2026
Dear Mr. Hidayat See, This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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ALTA A. S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the location is strategic.
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Accommodation's Reply
29 Oct 2026
Dear Mr./Ms. Alta a s m, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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A***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
Comfortable, safe place and good service.
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Accommodation's Reply
26 Oct 2026
Dear Ms./Mrs. A*a, With our deepest respect from Zuri Palembang Hotel, Thank you very much for your positive review. We are delighted to hear that you had a pleasant stay at Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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Sindi A.
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10.0
/10
Reviewed 3 week(s) ago
Ms. Dini is very friendly and very helpful.
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Accommodation's Reply
26 Oct 2026
Dear Ms. Cindy A., Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Gardner P. M.
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10.0
/10
Reviewed 3 week(s) ago
Service is okay, food is okay, basically everything is okay.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Gardner, Greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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nengah r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very friendly and polite, and they were always ready to help when there were any problems. This was especially true during breakfast.
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Accommodation's Reply
26 Oct 2026
Dear Mrs. Nengah r, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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Number of reviews per page
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Exterior 4 The Zuri Palembang

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