Kanemidori

Great location, close to bus terminal and town center. Staffs were very polite and provided great service. Public bath was clean and relaxing. Highly recommended this hotel and would love to go back to stay again.

Would recommend to anyone

すべてが完璧でした。 お部屋、接待、お食事、温泉のお湯、素晴らしかったです。宿全体に流れている雰囲気も良かったです。プライベート感もあり、また必ず行きたいお宿です。

Amazing staff, amazing food, and amazing rooms. Would recommend.

Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing.

The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!

Clean, attentive staff, overall experience. Loved the private onsen!

Room smells like smoke. Hotel is a big old.

This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend

Beautiful Ryokan and services were great. Great Hot Spring tub. Would love to be back soon.

Beautiful property and inside/outside onsen. Splurge for the (9 course!) set dinner and breakfast option - we got lucky and were assigned a private room to enjoy the elegance. A wonderful place to stay in a wonderful town!

Everything about the facility was first right. The public bath was very enjoyable.

Love this traditional Japanese style hotel. Staff are very friendly. The dinner and breakfast included in my stay were superior. Beautiful services and beautiful yukata. Will recommend to everyone.

We had a pleasant stay there. The hotel is relatively small. Therefore, hot spa was not crowded at all.

The customer service was above and beyond. We had the most relaxing time in the beautiful Onsen at the hotel. It’s in such a good location, beside many great Izakaya’s and walkable to all the breath taking views.

It is a very nice and comfortable hotel and the ryokan room is good size. It is within 5 mins walk to bus terminal and to Yubatake.

A very special place for onsen

This is a very beautiful ryokan. It has gone through renovations so the interior is new and modern, but it has also retained the charms of a ryokan with tatami floors, indoor gardens etc. The room is very big and well heated. I wish I had more time to hang around the ryokan! We had a half board, which includes dinner and breakfast. There was a good spread of local food, I got to try quite a few new food items that I haven't had before. A private onsen can be booked for an additional charge, about 3300 yen - Great for travellers who prefer or are unable to use the public bath. The ryokan is located almost right in the middle of Kusatsu onsen where all the shops and attractions are. The only unfortunate experience we had was communication with the staff regarding parking. When we checked in, the staff told us that we would be able to extend our parking at their premises for a few hours beyond the default time of 12pm by topping up for another day's worth of parking fees. However, on the day of the checkout, another staff told us that it was impossible to extend. Not an unpleasant experience, but it would be better the staff were on the same page.

Our stay here was wonderful. Two adults and 2 children in a traditional room. Beautiful onsen area (male/female) which our girls loved. Staff very helpful even though not much English spoken it didn’t cause a problem. Great location to walk into town. My daughter left her iPad in a cupboard and the hotel kindly sent it onto our next location. They went above and beyond. Highly recommended!

Nice onsen and friendly staff