The property is amazing at walking distance to Shinsaibashi shopping street. Room is so spacious and price is unbeatable!

The hotel is quite comfortable, strategically located close to the station and convenience store.

I had a wonderful stay at Hotel New Otani Osaka. One of the highlights was the beautiful view of Osaka Castle from my room. At night, the castle was illuminated so beautifully that I ended up turning off all the lights in the room and simply enjoying the view for quite a while. It was a very peaceful and memorable moment. The room was spacious enough to fully relax, and everything from the bed to the bathroom was comfortable and very easy to use. The overall layout and facilities made the stay extremely pleasant. The staff at check-in were also very courteous and professional. They took the time to explain the hotel facilities clearly and made me feel very welcome from the moment I arrived. I was especially happy to have the opportunity to stay at such a historic and well-established hotel. Overall, it was a truly enjoyable and relaxing stay, and I left with a very positive impression of Hotel New Otani Osaka.

It was a great experience staying at this hotel, and definitely recommended! Good facilities, comfortable bed, quiet room, strong shower, selection of amenities, and most importantly, friendly staff! I did not have breakfast since I had plans elsewhere, but I would include breakfast next time if I have the chance to visit Osaka! Thank you for accommodating me!

Great hotel, near subway, near shinsaibashi suji, the staff friendly and can speak english

Hotel is located across Mall & metro station, the hotel staff is very helpful and fluent in English. Overall a very nice stay.

The location is great, the staff is very helpful and accommodating. I was able to keep my luggage for 3 days when I moved to Kyoto and come back to the hotel for the next 3 days before my flight.

I had a wonderful stay at Sotetsu Fresa Inn Osaka-Shinsaibashi and would definitely recommend it to anyone visiting Osaka. My stay was comfortable and enjoyable. The hotel was clean, well-maintained, and provided everything I needed for a pleasant trip. The hotel has a modern, minimalist, and comfortable atmosphere. The room was clean and well-equipped with essential amenities, and the free toiletries and skincare products available in the lobby were a nice bonus. The breakfast offered a good selection of Japanese and Western dishes. The food was satisfying and provided a great start to the day. The staff were friendly, professional, and helpful whenever assistance was needed. Their service made the overall stay more pleasant. The best part of my stay was the combination of cleanliness, convenient facilities, and easy access to public transportation. The hotel also provided a comfortable and quiet environment for resting after a busy day exploring Osaka. The hotel offered good value for money, considering its location, cleanliness, facilities, and quality of service. The location is excellent, within walking distance of Shinsaibashi Station and Nagahoribashi Station. Shopping areas, restaurants, convenience stores, and popular attractions such as Dotonbori are easily accessible, making it an ideal base for exploring Osaka. Overall, I had a pleasant experience and would happily stay here again on my next visit to Osaka.

We stayed here for 3 nights with our toddler and had a wonderful experience. The room was clean and very comfortable for our family. The front desk staff provided excellent service throughout our stay, and the location was very convenient, with public transport nearby. We would definitely come back again.

1. This hotel is very strategic, it's only a 5-minute walk to Shinshaibaishi and Dotonburi and basically all the attractions right in the heart of Osaka. 2. It is near halal restaurants. 3. The hotel breakfast buffet has a wide variety of food choices—from multigrain rice, scrambled eggs, sausages, waffles, croissants, soup, and 2 choices of fresh juices. It’s really worth what you’re paying for. 4. They provide free-flow coffee and tea up until 12 midnight, and their coffee and tea selection are actually really good! I love ittt. 5. After checking out, you can leave your luggage at the lobby until 12 midnight and they will lock it for you for safety. 6. The staff are very respectful and polite. 7. They change your linen every day. 8. There’s a laundry service wash & dry for only 600 Yen. 9. There’s Lawson just right next to it. 10. The bathroom has good water pressure and a water heater. 11. Free pajamas for you every day. Thank you for an amazing experience!

The location is super strategic, right in the heart of Shinsaibashi. It’s just a few minutes' walk to Dotonbori and the Glico Sign.

This hotel is above my expectations. The services from the staff, the room, bathroom, and location are excellent. Recommended hotel in Osaka.

Great location near Dotonbori area, the room is clean and comfortable, thanks for the great service

The hotel is comfortable and clean. Very close to Nagahoribashi Station (Exit 5A) and the Dotonbori area. At the hotel, there is an Indonesian receptionist who is very helpful in serving Indonesian hotel guests.