Lotte Arai Resort

Hotels
8.4
/10
Very Good
341 reviews

What Guests Say About Their Stay

Victor

10.0
/ 10
Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.

Michael

10.0
/ 10
Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.

vincent

10.0
/ 10
Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
In the Area
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1966 Ryozenji, Niigata, Myoko-shi, Chubu, Japan, 944-0062

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Lotte Arai Resort is a hotel is located at Myoko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lotte Arai Resort

1966 Ryozenji, Niigata, Myoko-shi, Chubu, Japan, 944-0062
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Discover More About Lotte Arai Resort

General


In the mountains

Location


With a stay at Lotte Arai Resort in Myoko, you'll be 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard. This family-friendly hotel is 14.7 mi (23.7 km) from Imori Pond and 15.9 mi (25.5 km) from Joetsu Municipal Aquarium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Myoko Kogen - 0.1 km / 0.1 mi
Arai Road Station - 6.8 km / 4.2 mi
Myoko Sunshine Land - 9.5 km / 5.9 mi
Myoko-Togakushi Renzan National Park - 13.5 km / 8.4 mi
Myoko Ski Park - 16.7 km / 10.4 mi
The Japanease Memorial Museum of Skiing - 17 km / 10.6 mi
Kanayasan Ski Area - 17.1 km / 10.6 mi
Seki Onsen Ski Resort - 17.2 km / 10.7 mi
Official Residence of Past Division Leader - 17.6 km / 10.9 mi
Jokoji Temple - 17.9 km / 11.1 mi
Takada Park - 18.2 km / 11.3 mi
Takada Castle - 19 km / 11.8 mi
Kobayashi Kokei Memorial Museum - 19.1 km / 11.8 mi
Yamaderayakushi - 20.6 km / 12.8 mi
Tsubame Onsen - 21.1 km / 13.1 mi

The nearest major airport is Niigata Airport (KIJ) - 161 km / 100.1 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can relax in one of the 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining


Enjoy Japanese cuisine at Asahi, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 245 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Lotte Arai Resort

Swimming Pool Lotte Arai Resort
Swimming Pool
Entertainment Facility Lotte Arai Resort
Entertainment Facility
Fitness Center Lotte Arai Resort
Fitness Center
Functional Hall Lotte Arai Resort
Functional Hall
Common Space Lotte Arai Resort
Common Space

Things to Do

  • Shops
  • Indoor pool
  • Barbecue
  • Karaoke
  • Picnic area
  • Garden
  • Spa
  • Library
  • Outdoor pool
  • Sauna

General

  • Lockers
  • Microwave (shared)
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Ski
  • Ski storage
  • Fitness center
  • Table tennis
  • Trampolines

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Business facilities

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Lotte Arai Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from August to August.
  • Hot springs access available from 5:00 AM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 4400 for adults and JPY 2310 for children
  • Crib (infant bed) fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Arai Resort
245
Number of floors in Lotte Arai Resort
1
Another facilities in Lotte Arai Resort
Shops, Indoor pool, Barbecue, Karaoke, Picnic area

Frequently asked question in Lotte Arai Resort

What are available facilities at Lotte Arai Resort?
There are top facilites at Lotte Arai Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lotte Arai Resort?
The standard check-in time at Lotte Arai Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Lotte Arai Resort provide breakfast?
Yes, Lotte Arai Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte Arai Resort?
Lotte Arai Resort is a 4.0-star hotel.
How many floors does Lotte Arai Resort have?
Lotte Arai Resort has 1 floors.
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More Reviews from Other Guests in Lotte Arai Resort

Overall Ratings & Reviews Lotte Arai Resort

Traveloka (3)
Other sources (338)
8.4
Very Good
From 338 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Arai Resort

Number of reviews per page
20
40
Top reviews
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.
Read More
vincent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
Jacqui
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great. Staff very curtious
Jonathon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.
Read More
Seth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Susana
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Loved our room! Everyone was friendly and the onsen was remarkable.
DongWook
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent facility, even more excellent staff!
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season
Majanne
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Billy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Maxwell
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Cliff
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.
Read More
Yuk Kee Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

awesome
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!
TAS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

ski
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Lotte Arai Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Lotte Arai Resort

Traveloka (3)
Other sources (338)
8.4
Very Good
From 338 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Arai Resort

Number of reviews per page
20
40
Top reviews
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.
Read More
vincent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
Jacqui
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great. Staff very curtious
Jonathon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.
Read More
Seth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Susana
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Loved our room! Everyone was friendly and the onsen was remarkable.
DongWook
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent facility, even more excellent staff!
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season
Majanne
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Billy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Maxwell
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Cliff
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.
Read More
Yuk Kee Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

awesome
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!
TAS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

ski
Number of reviews per page
20
40