Bertam Resort & Water Park Penang

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8.8
Very Good
205 reviews

What Guests Say About Their Stay

L***a

10.0
/ 10
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.

E***a

10.0
/ 10
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!

Nor A. M. S.

10.0
/ 10
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.

H***G

8.5
/ 10
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.

N***h

10.0
/ 10
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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In the Area
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Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Bertam Resort & Water Park Penang is a 5-star resorts that has been welcoming guests since 2022. The accommodation went through a renovation in 2022. Bertam Resort & Water Park Penang is part of Independent. There are 282 rooms spread across 5 floors.
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What's around Bertam Resort & Water Park Penang

Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200
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Discover More About Bertam Resort & Water Park Penang

General Information

Bertam Resort & Water Park Penang is a 5-star resorts that has been welcoming guests since 2022. The accommodation went through a renovation in 2022. Bertam Resort & Water Park Penang is part of Independent. There are 282 rooms spread across 5 floors.

Location

Located at Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, in Seberang Perai, Malaysia. Those looking to explore will find Masjid Al Muhajirin Seberang Jaya, Bukit Dumbar Park, and Colonial Penang Museum nearby. Closest airport is PU Butterworth, 9.879 km away from the accommodation.

Facilities & Amenities

Bertam Resort & Water Park Penang has Outdoor pool, Poolside bar, Children pool, Swimming pool, Laundry service, and more. Rooms also come with TV and In-room safe.

Business Facilities

For guests traveling for work, Bertam Resort & Water Park Penang has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: reservations@bertamresort.com
Phone number: +6045778000

All facilities in Bertam Resort & Water Park Penang

Facility

  • Outdoor pool
  • Poolside bar
  • Children pool
  • Swimming pool
Others Bertam Resort & Water Park Penang
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Front desk
  • Bellboy service
  • Doorman
  • 24-hour security
  • Currency exchange
  • Luggage storage
  • Concierge
  • Medical service

Accommodation Facilities

  • Family room
  • Car park
  • Smoking area

Family & Kids

  • Children's pool
  • Children's club

Public Facilities

  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box

Meals & Dining

  • Café
  • Breakfast buffet
  • Breakfast
  • Poolside Bar

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Activity & Leisure

  • Sauna
  • Outdoor pool

Accessibility

  • Accessible parking

Business Facilities

  • Meeting facilities
  • Conference room

Accommodation Policy & General Information in Bertam Resort & Water Park Penang

IMPORTANT_NOTICE

Deposit Policy
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bertam Resort & Water Park Penang
282
Number of floors in Bertam Resort & Water Park Penang
5
Another facilities in Bertam Resort & Water Park Penang
Laundry Service, 24-hour front desk, Front desk, Bellboy service, Doorman

Frequently asked question in Bertam Resort & Water Park Penang

What is normal check-in & check-out time at Bertam Resort & Water Park Penang?
The standard check-in time at Bertam Resort & Water Park Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Bertam Resort & Water Park Penang provide breakfast?
Yes, Bertam Resort & Water Park Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bertam Resort & Water Park Penang?
Bertam Resort & Water Park Penang is a 5.0-star hotel.
How many floors does Bertam Resort & Water Park Penang have?
Bertam Resort & Water Park Penang has 5 floors.
How many rooms are available at Bertam Resort & Water Park Penang?
Bertam Resort & Water Park Penang has 282 rooms in total.
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More Reviews from Other Guests in Bertam Resort & Water Park Penang

8.9
Very Good
From 176 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

8.8

People often mention about Bertam Resort & Water Park Penang
All
Family Friendly (31)
Hotel Area (29)
Bedroom (27)
Staff Friendliness (26)
Room Space (25)
Ambiance (23)
Bathroom (23)
Taste (23)
Surroundings (20)
Activity Option (19)
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Traveler Reviews Bertam Resort & Water Park Penang

Number of reviews per page
20
40
Customer reviews
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Wonderful for family gathering activities or family day with adjacent water park.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Such an amazing stay, I loved the vibes, I loved the food, and everything.
1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.
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Syafigah G. b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is cool👍🏻, really enjoyed staying there.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I love the whole resort ambience. My room smells good. I love it!
1 people find it helpful
Joy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Great! Convenient, comfortable, clean, quiet, beautiful swimming pool, fun water park.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Nice environment and good service from the staff. Definitely will come again.
2 people find it helpful
Nor A. M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Friendly staff, instagrammable deco (almost all corners are instagrammable) & lots of fun activities!
+2
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Nice places & good for family vacation, if possible to offer stay with water park fees
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H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
We enjoyed staying here. The breakfast got varieties of food. The hotel room is very clean
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Z***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff is friendly and helpful, peaceful surrounding and the room is clean, neat, and spacious.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The room was wonderful and relaxing. Service staff was splendid.
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 46 week(s) ago
When checking in, I was changed to another room which was registered in someone else's name, when having breakfast, my room name was not the same as the name registered in my name causing confusion in confirming the room name which caused a 20 minute wait to go to breakfast
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1 people find it helpful
L***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Really had a wonderful time here. The room is okay but the hotel’s ambience, architecture, layout, interior and design are superbbb! Pool is extremely nice and huge. Breakfast was amazing with various selection of foods. Definitely gonna repeat again in the future.
+5
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 48 week(s) ago
Stayed for 3D2N. Asked for early check in at 1330 but need to wait until 1430 for the room. Went to the game room for billiard but the #of balls were incomplete and the snooker table seems need some repairment (balls would fall directly to the floor; or stuck in the pipe). No alcohol in any of the hotel restaurants. Room was spacious, clean and good natural lighting. However at night was a bit dark due to minimum lights. Breakfast was great with lots of options from malay, chinese and western. Restaurant gets crowded very quickly (there were ~4corporate gatherings during my stay). Hence early 7am breakfast would be safer. Gym area was great with lots of equipment - note that the hotel offers gym membership for public as well. Guests can join the Zumba class for an additional MYR30. Swimming pool closes at 8pm. Was crowded with kids and families from morning till ~7pm. Note that most of the hotel visitors are moslem, hence mostly wears a fully-covered swimsuit. Bertam Water park is walking distance, with ticket price for adult at MYR45. Room facing the water park was a bit noisy, with water park closes at 5pm. Also note the water park was mostly crowded with kids and families, mostly wearing fully-covered swimsuit. Tried the hot air balloon for MYR100. Ride took ~7mins and view was just okay. Nothing special. Overall nice stay but location was a bit far from the Georgetown (~1h drive). Food orders need to be picked up at the guardhouse (~2mins walking from lobby under the sun heat) as online food drivers were not allowed to come into the lobby.
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+5
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w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Beautiful hotel, very worth it and I didn't expect to get such a cheap price with the traveloka website. All facilities are complete and worth it for children
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1 people find it helpful
Number of reviews per page
20
40

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