Best Western Majestic

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8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

NATALY

10.0
/ 10
Nuestra estancia en este hotel en la Ciudad de México fue una experiencia maravillosa. La ubicación es simplemente inmejorable, justo en el corazón de la ciudad, lo que nos permitió caminar y disfrutar de muchos lugares históricos, restaurantes y atracciones sin complicaciones. La habitación estuvo muy cómoda y limpia, perfecta para descansar después de días llenos de aventuras recorriendo la ciudad. El personal fue muy amable, atento y siempre dispuesto a ayudarnos, haciéndonos sentir bienvenidos durante toda nuestra estancia. Lo que más disfrutamos fue poder salir del hotel y encontrarnos rodeados de tanta historia, cultura y la energía única de la CDMX. La cercanía al Zócalo hizo que nuestra experiencia fuera aún más especial e inolvidable. Sin duda recomendamos este hotel a quienes quieran conocer la belleza de la Ciudad de México y vivir una experiencia auténtica en el corazón de la ciudad. ¡Gracias por hacer nuestra visita tan memorable!
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Cirana Trinidad Salazar

10.0
/ 10
Best western majestic made our visit the Mexico City even more memorable. They were very kind, respectful, and understanding towards all of our questions and concerns. We had an issue with the drain in our bath tub and the staff made sure it was addressed immediately. The rooftop restaurant and bar had an amazing view of El Zocalo which was one of the reasons we booked with them. The 2nd floor lounge was very relaxing to be in. the location of the hotel was ideal for what we wanted to do. They offered many tours and suggested many activities. It was outside the control of the hotel, but there were protests during our stay which made entry and exit to the surrounding area difficult. The staff were well aware and made us feel safe and kept us up to date with everything that was happening. With the protests, it was a little difficult getting picked up by Uber and taxis due to the road closures, but again, that was outside the control of the hotel. When it was time to check out, they offered to bring our luggage down to the taxis that they ordered for us. Overall, very happy with our stay.

DANIEL

10.0
/ 10
I have stayed at this hotel many times over the last 35 years. It is a wonderful location. It is an older property which appeals to me. It is decorated with talavera tiles which I find very attractive. It has no "glitz" factor. If you want stainless steel and granite this is not your property. It you need 5 stars this is not your property. If you want a great location, a helpful staff, a clean location and good food this is a very good fit.
In the Area
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Av Madero 73 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000

Main Facilities

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Laundry service
Luggage storage
Elevator
Business facilities
Multilingual staff
24-hour Receptionist
Best Western Majestic is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Majestic

Av Madero 73 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000
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Lobby Best Western Majestic
Lobby 2 Best Western Majestic

Discover More About Best Western Majestic

General
Near Zócalo

Location
A stay at Best Western Majestic places you in the heart of Mexico City, steps from Zócalo and Metropolitan Cathedral. This hotel is 0.5 mi (0.8 km) from Palacio de Bellas Artes and 0.5 mi (0.8 km) from Alameda Central.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Madero Street - 0.1 km / 0.1 mi
Zócalo - 0.3 km / 0.2 mi
National Palace - 0.5 km / 0.3 mi
Metropolitan Cathedral - 0.6 km / 0.4 mi
Torre Latinoamericana - 0.7 km / 0.4 mi
Templo Mayor Museum - 0.7 km / 0.4 mi
Palacio de Bellas Artes - 0.8 km / 0.5 mi
Alameda Central - 0.8 km / 0.5 mi
Plaza Garibaldi - 1.4 km / 0.9 mi
Teatro Metropólitan - 1.4 km / 0.9 mi
Mercado de Artesanías La Cuidadela - 1.8 km / 1.1 mi
Congress of the Union: Chamber of Deputies - 2.2 km / 1.4 mi
Monument to the Revolution - 2.4 km / 1.5 mi
Paseo de la Reforma - 2.4 km / 1.5 mi
Tlatelolco Archaelogical Site - 2.4 km / 1.5 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 7.8 km / 4.8 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.5 km / 25.2 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.5 km / 37 mi

The preferred airport for Best Western Majestic is Benito Juarez International Airport (MEX).

Renovations
The property is closed between September 15 and September 16. The following facilities are closed on Lunar New Year:

  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to noon for a fee.

Rooms
Make yourself at home in one of the 84 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Best Western Majestic

Functional Hall Best Western Majestic
Functional Hall
Common Space Best Western Majestic
Common Space
Lobby Best Western Majestic
Lobby
Accommodation Services Best Western Majestic
Accommodation Services
Exterior Best Western Majestic
Exterior

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Best Western Majestic

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, Contactless check-in is available

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Majestic
84
Number of floors in Best Western Majestic
7
Another facilities in Best Western Majestic
Breakfast, Free WiFi, Banquet, Terrace, Smoke-free area

Frequently asked question in Best Western Majestic

What is normal check-in & check-out time at Best Western Majestic?
The standard check-in time at Best Western Majestic is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Best Western Majestic provide breakfast?
Yes, Best Western Majestic provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Majestic?
Best Western Majestic is a 3.0-star hotel.
How many floors does Best Western Majestic have?
Best Western Majestic has 7 floors.
How many rooms are available at Best Western Majestic?
Best Western Majestic has 84 rooms in total.
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More Reviews from Other Guests in Best Western Majestic

8.0
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.4

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Traveler Reviews Best Western Majestic

Number of reviews per page
20
40
Top reviews
Ahmar
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was excellent and staff was super helpful
Jordon
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Whilst the location is very central and relatively convenient, the hotel rooms feel very dated and are in need of rejuvenation. The bathroom in particular was less than desirable... The staff were friendly, welcoming, and helpful - no fault there.
Gabriela
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff, bathroom needs a lot of work.
Guadalupe
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old property, but great location!
NATALY
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nuestra estancia en este hotel en la Ciudad de México fue una experiencia maravillosa. La ubicación es simplemente inmejorable, justo en el corazón de la ciudad, lo que nos permitió caminar y disfrutar de muchos lugares históricos, restaurantes y atracciones sin complicaciones. La habitación estuvo muy cómoda y limpia, perfecta para descansar después de días llenos de aventuras recorriendo la ciudad. El personal fue muy amable, atento y siempre dispuesto a ayudarnos, haciéndonos sentir bienvenidos durante toda nuestra estancia. Lo que más disfrutamos fue poder salir del hotel y encontrarnos rodeados de tanta historia, cultura y la energía única de la CDMX. La cercanía al Zócalo hizo que nuestra experiencia fuera aún más especial e inolvidable. Sin duda recomendamos este hotel a quienes quieran conocer la belleza de la Ciudad de México y vivir una experiencia auténtica en el corazón de la ciudad. ¡Gracias por hacer nuestra visita tan memorable!
Read More
Nicolas
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The view
ILDEFONSO
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location of the property is perfect to reach any direction you want to go within the Centro Historico. The staff is great! The place is clean! The rooms are very outdated and need upgrades. If you want a place to go back to sleep for a few hours and go back to your tourist journey this is it.
Lorna
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This tired hotel needs an upgrade. Best Western should do better than this. Such a prime location with excellent views. But that's all there is good to say about it. I'm glad it was one night, I couldn't wait for the nightmare to be over
Raquel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very comfortable
Laura
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I been there many times, this past time was horrible!!, lots of mosquitoes in the room , súper noise coming from outside, alarms ringing every half an hour, the beds were so hard ,
Juan
icon-with Friends
with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La ubicacion del hotel es muy buena, sin embargo la habitacion en muy mal estado, no servia el desagüe de la regadera y por lo tanto el agua se estancaba en todo el piso del baño. Al pedir ayuda a recepcion me llevaron una cubeta y un trapeador para que yo lo limpiara, cuando dije que yo no lo limpiaria por que yo pague por un servicio de hotel, la persona en recepcion se porto poco amigable y me dijo que mantenimiento no llegaba hasta el siguiente dia y que tenia que esperar. Al pedir que me movieran de habitacion, se negaron argumentando que yo no quise aceptar el trapeador y la cubeta para limpiar el agua. Esa noche no pude hacer uso del inodoro y al intentar usar el lavamanos para hacearme, tuve que entrar entre el agua estancada. Al siguiente dia en la mañana el agua seguia estancada, pedi hablar con el manager y me dijeron que no llegaba hasta las 10:00am. Yo tenia mi vuelo programado para ese dia y tenia que dejar el hotel a las 9:00am. NO RECOMENDARIA ESTE HOTEL A NADIE. PESIMO SERVICIO DEL PERSONAL Y LA HABITACION EN MUY MAL ESTADO. espero esta reseña sirva para futuras personas que quieran visitar este hotel.
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Cirana Trinidad Salazar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best western majestic made our visit the Mexico City even more memorable. They were very kind, respectful, and understanding towards all of our questions and concerns. We had an issue with the drain in our bath tub and the staff made sure it was addressed immediately. The rooftop restaurant and bar had an amazing view of El Zocalo which was one of the reasons we booked with them. The 2nd floor lounge was very relaxing to be in. the location of the hotel was ideal for what we wanted to do. They offered many tours and suggested many activities. It was outside the control of the hotel, but there were protests during our stay which made entry and exit to the surrounding area difficult. The staff were well aware and made us feel safe and kept us up to date with everything that was happening. With the protests, it was a little difficult getting picked up by Uber and taxis due to the road closures, but again, that was outside the control of the hotel. When it was time to check out, they offered to bring our luggage down to the taxis that they ordered for us. Overall, very happy with our stay.
Read More
Edgar
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room and good staff
DANIEL
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I have stayed at this hotel many times over the last 35 years. It is a wonderful location. It is an older property which appeals to me. It is decorated with talavera tiles which I find very attractive. It has no "glitz" factor. If you want stainless steel and granite this is not your property. It you need 5 stars this is not your property. If you want a great location, a helpful staff, a clean location and good food this is a very good fit.
Read More
Celine
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

As part of the Best Western hotel franchise, you assume seeing a standard of quality as a hotel. Rooms were clean and staff was friendly but the hotel needs some serious renovation. Interior painting needed throughout the hotel, high rise decor was dusty, floral plants in the lobby needed to be replaced, more lighting needed in the hallways and vintage furniture needs updating but hacienda aura was there...it just cleaning and maintenance. Needs to be updated. Location ideal.
Read More
Silvia
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I love the location of the hotel, if you cant sleep with noise this is not a hotel for you. The beds are in bad shape they grind and croocked.
Nazaret
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

NO AC! Do not stay here during the warmer months because they don’t have any AC and it gets hot
Emily
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

the property was in
Karene
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

5/5 location and balcony view. 3.5/5 No AC. 3/5 hard/uncomfortable bed. 2/5 tub water takes forever to empty.
William Ray
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Okay
Number of reviews per page
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Lobby 4 Best Western Majestic

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