Best Western Majestic

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8.0
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Cirana Trinidad Salazar

10.0
/ 10
Best western majestic made our visit the Mexico City even more memorable. They were very kind, respectful, and understanding towards all of our questions and concerns. We had an issue with the drain in our bath tub and the staff made sure it was addressed immediately. The rooftop restaurant and bar had an amazing view of El Zocalo which was one of the reasons we booked with them. The 2nd floor lounge was very relaxing to be in. the location of the hotel was ideal for what we wanted to do. They offered many tours and suggested many activities. It was outside the control of the hotel, but there were protests during our stay which made entry and exit to the surrounding area difficult. The staff were well aware and made us feel safe and kept us up to date with everything that was happening. With the protests, it was a little difficult getting picked up by Uber and taxis due to the road closures, but again, that was outside the control of the hotel. When it was time to check out, they offered to bring our luggage down to the taxis that they ordered for us. Overall, very happy with our stay.

DANIEL

10.0
/ 10
I have stayed at this hotel many times over the last 35 years. It is a wonderful location. It is an older property which appeals to me. It is decorated with talavera tiles which I find very attractive. It has no "glitz" factor. If you want stainless steel and granite this is not your property. It you need 5 stars this is not your property. If you want a great location, a helpful staff, a clean location and good food this is a very good fit.

Yesica

10.0
/ 10
This hotel is in the best place, in the middle of everything. You can see the zocalo and the cathedral from your room. It is a bit older but that is part of the charm. There are so many iconic things to do around there and so close by. You can walk to many places. Location, location, location.
In the Area
See Map
Av Madero 73 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Majestic is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Majestic

Av Madero 73 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000
Discover More Places
Lobby Best Western Majestic
Lobby 2 Best Western Majestic

Discover More About Best Western Majestic

General
Near Zócalo

Location
With a stay at Best Western Majestic, you'll be centrally located in Mexico City, steps from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. This hotel is 0.5 mi (0.8 km) from Alameda Central and 1.6 mi (2.6 km) from Paseo de la Reforma.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Madero Street - 0.1 km / 0.1 mi
Zócalo - 0.3 km / 0.2 mi
National Palace - 0.5 km / 0.3 mi
Metropolitan Cathedral - 0.6 km / 0.4 mi
Museum of Mexico City - 0.7 km / 0.4 mi
Torre Latinoamericana - 0.7 km / 0.4 mi
Templo Mayor Museum - 0.7 km / 0.4 mi
Palacio de Bellas Artes - 0.8 km / 0.5 mi
Alameda Central - 0.8 km / 0.5 mi
Plaza Garibaldi - 1.4 km / 0.9 mi
Teatro Metropólitan - 1.4 km / 0.9 mi
Mercado de Artesanías La Cuidadela - 1.8 km / 1.1 mi
Congress of the Union: Chamber of Deputies - 2.2 km / 1.4 mi
Monument to the Revolution - 2.4 km / 1.5 mi
Paseo de la Reforma - 2.4 km / 1.5 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 7.8 km / 4.8 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.5 km / 25.2 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.5 km / 37 mi

The preferred airport for Best Western Majestic is Benito Juarez International Airport (MEX).

Renovations
The property is closed between September 15 and September 16. The following facilities are closed on Lunar New Year:

  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to noon for a fee.

Rooms
Make yourself at home in one of the 84 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Best Western Majestic

Bar, Cafe and Lounge Best Western Majestic
Bar, Cafe and Lounge
Functional Hall Best Western Majestic
Functional Hall
Common Space Best Western Majestic
Common Space
Lobby Best Western Majestic
Lobby
Exterior Best Western Majestic
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Best Western Majestic

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Majestic
84
Number of floors in Best Western Majestic
7
Another facilities in Best Western Majestic
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Best Western Majestic

What are available facilities at Best Western Majestic?
There are top facilites at Best Western Majestic such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Majestic?
The standard check-in time at Best Western Majestic is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Best Western Majestic provide breakfast?
Yes, Best Western Majestic provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Majestic?
Best Western Majestic is a 3.0-star hotel.
How many floors does Best Western Majestic have?
Best Western Majestic has 7 floors.
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More Reviews from Other Guests in Best Western Majestic

8.0
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Majestic

Number of reviews per page
20
40
Top reviews
Cirana Trinidad Salazar
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best western majestic made our visit the Mexico City even more memorable. They were very kind, respectful, and understanding towards all of our questions and concerns. We had an issue with the drain in our bath tub and the staff made sure it was addressed immediately. The rooftop restaurant and bar had an amazing view of El Zocalo which was one of the reasons we booked with them. The 2nd floor lounge was very relaxing to be in. the location of the hotel was ideal for what we wanted to do. They offered many tours and suggested many activities. It was outside the control of the hotel, but there were protests during our stay which made entry and exit to the surrounding area difficult. The staff were well aware and made us feel safe and kept us up to date with everything that was happening. With the protests, it was a little difficult getting picked up by Uber and taxis due to the road closures, but again, that was outside the control of the hotel. When it was time to check out, they offered to bring our luggage down to the taxis that they ordered for us. Overall, very happy with our stay.
Read More
Edgar
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and good staff
DANIEL
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed at this hotel many times over the last 35 years. It is a wonderful location. It is an older property which appeals to me. It is decorated with talavera tiles which I find very attractive. It has no "glitz" factor. If you want stainless steel and granite this is not your property. It you need 5 stars this is not your property. If you want a great location, a helpful staff, a clean location and good food this is a very good fit.
Read More
Celine
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As part of the Best Western hotel franchise, you assume seeing a standard of quality as a hotel. Rooms were clean and staff was friendly but the hotel needs some serious renovation. Interior painting needed throughout the hotel, high rise decor was dusty, floral plants in the lobby needed to be replaced, more lighting needed in the hallways and vintage furniture needs updating but hacienda aura was there...it just cleaning and maintenance. Needs to be updated. Location ideal.
Read More
Silvia
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love the location of the hotel, if you cant sleep with noise this is not a hotel for you. The beds are in bad shape they grind and croocked.
Nazaret
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

NO AC! Do not stay here during the warmer months because they don’t have any AC and it gets hot
Emily
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the property was in
Karene
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

5/5 location and balcony view. 3.5/5 No AC. 3/5 hard/uncomfortable bed. 2/5 tub water takes forever to empty.
William Ray
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Okay
Aaron
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

hotel was good just bad wifi and staff not willing to help
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

La alfonbra de el cuarto estaba rompida se mirava muy mal
Jaime
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I was prepared to come home and write an okay review however upon unpacking at home I discovered that money I hid inside my luggage was stolen. There was no way this was slipped out or lost because it was inside a wallet that was carefully hidden. On Saturday, April 4, 2026, while leaving the hotel that morning the attendant in the elevator told us the area would be extremely busy all day and that he suggested we stay out all day to avoid the congestion of people. He was very persuasive. At the time we found it helpful but now we can’t help but think this was a plot. This is extremely disappointing! I have contacted the hotel but I’m certain nothing will be done to rectify this. TRAVELER BEWARE! They obviously employ thieves at this hotel!
Read More
Kevin
icon-Family
Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location. But hotel run down and old. Better choices in area for comparable rate. Terrace dining is the highlight of the hotel. It overlooks the Zocalo.Food horrible.Avoid the buffet. Wait staff not friendly or attentive. Very, very noisy. Hard to sleep.I wouldn’t stay here again.
Daniel
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy buen hotel
Sara
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The overall rating of three stars is generous. This very very old building was turned into a hotel in the 1930s. Charming? Maybe, but it seemed like many things were not updated since then. I don’t even know where to start. It also varies by room. I know this because we had to switch rooms. If you’re looking for peace and quiet, this is not the place. The noise from the Zócalo seemed to be never-ending. But if you want a great location in the middle of everything, stay here.
Read More
Patricia A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff , very attentive
Roberto
icon-Family
Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Es un hotel VIEJO y con falta de mantenimiento, limpio con toallas MUY PERCUDIDAS, el taxi te deja en la esquina y a caminar con todo y maletas tanto al llegar como al salir porque es una calle peatonal, la ubicación para el centro y zona arqueológica excelente pero las habitaciones MUY ruidosas.
Yesica
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This hotel is in the best place, in the middle of everything. You can see the zocalo and the cathedral from your room. It is a bit older but that is part of the charm. There are so many iconic things to do around there and so close by. You can walk to many places. Location, location, location.
Claudia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Service was Great. Location is Amazing.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Best Western Majestic

Disclaimer

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8.0
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Majestic

Number of reviews per page
20
40
Top reviews
Cirana Trinidad Salazar
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best western majestic made our visit the Mexico City even more memorable. They were very kind, respectful, and understanding towards all of our questions and concerns. We had an issue with the drain in our bath tub and the staff made sure it was addressed immediately. The rooftop restaurant and bar had an amazing view of El Zocalo which was one of the reasons we booked with them. The 2nd floor lounge was very relaxing to be in. the location of the hotel was ideal for what we wanted to do. They offered many tours and suggested many activities. It was outside the control of the hotel, but there were protests during our stay which made entry and exit to the surrounding area difficult. The staff were well aware and made us feel safe and kept us up to date with everything that was happening. With the protests, it was a little difficult getting picked up by Uber and taxis due to the road closures, but again, that was outside the control of the hotel. When it was time to check out, they offered to bring our luggage down to the taxis that they ordered for us. Overall, very happy with our stay.
Read More
Edgar
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and good staff
DANIEL
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed at this hotel many times over the last 35 years. It is a wonderful location. It is an older property which appeals to me. It is decorated with talavera tiles which I find very attractive. It has no "glitz" factor. If you want stainless steel and granite this is not your property. It you need 5 stars this is not your property. If you want a great location, a helpful staff, a clean location and good food this is a very good fit.
Read More
Celine
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As part of the Best Western hotel franchise, you assume seeing a standard of quality as a hotel. Rooms were clean and staff was friendly but the hotel needs some serious renovation. Interior painting needed throughout the hotel, high rise decor was dusty, floral plants in the lobby needed to be replaced, more lighting needed in the hallways and vintage furniture needs updating but hacienda aura was there...it just cleaning and maintenance. Needs to be updated. Location ideal.
Read More
Silvia
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love the location of the hotel, if you cant sleep with noise this is not a hotel for you. The beds are in bad shape they grind and croocked.
Nazaret
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

NO AC! Do not stay here during the warmer months because they don’t have any AC and it gets hot
Emily
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the property was in
Karene
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

5/5 location and balcony view. 3.5/5 No AC. 3/5 hard/uncomfortable bed. 2/5 tub water takes forever to empty.
William Ray
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Okay
Aaron
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

hotel was good just bad wifi and staff not willing to help
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

La alfonbra de el cuarto estaba rompida se mirava muy mal
Jaime
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I was prepared to come home and write an okay review however upon unpacking at home I discovered that money I hid inside my luggage was stolen. There was no way this was slipped out or lost because it was inside a wallet that was carefully hidden. On Saturday, April 4, 2026, while leaving the hotel that morning the attendant in the elevator told us the area would be extremely busy all day and that he suggested we stay out all day to avoid the congestion of people. He was very persuasive. At the time we found it helpful but now we can’t help but think this was a plot. This is extremely disappointing! I have contacted the hotel but I’m certain nothing will be done to rectify this. TRAVELER BEWARE! They obviously employ thieves at this hotel!
Read More
Kevin
icon-Family
Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location. But hotel run down and old. Better choices in area for comparable rate. Terrace dining is the highlight of the hotel. It overlooks the Zocalo.Food horrible.Avoid the buffet. Wait staff not friendly or attentive. Very, very noisy. Hard to sleep.I wouldn’t stay here again.
Daniel
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy buen hotel
Sara
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The overall rating of three stars is generous. This very very old building was turned into a hotel in the 1930s. Charming? Maybe, but it seemed like many things were not updated since then. I don’t even know where to start. It also varies by room. I know this because we had to switch rooms. If you’re looking for peace and quiet, this is not the place. The noise from the Zócalo seemed to be never-ending. But if you want a great location in the middle of everything, stay here.
Read More
Patricia A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff , very attentive
Roberto
icon-Family
Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Es un hotel VIEJO y con falta de mantenimiento, limpio con toallas MUY PERCUDIDAS, el taxi te deja en la esquina y a caminar con todo y maletas tanto al llegar como al salir porque es una calle peatonal, la ubicación para el centro y zona arqueológica excelente pero las habitaciones MUY ruidosas.
Yesica
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This hotel is in the best place, in the middle of everything. You can see the zocalo and the cathedral from your room. It is a bit older but that is part of the charm. There are so many iconic things to do around there and so close by. You can walk to many places. Location, location, location.
Claudia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Service was Great. Location is Amazing.
Number of reviews per page
20
40