North West Castle Hotel

Hotels
8.6
/10
Very Good
690 reviews

What Guests Say About Their Stay

Brian

10.0
/ 10
This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.

Julian

10.0
/ 10
Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.

Emma

10.0
/ 10
Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
In the Area
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Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
North West Castle Hotel is located in area / city Dumfries and Galloway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around North West Castle Hotel

Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH
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Discover More About North West Castle Hotel

Location


North West Castle Hotel is located in area / city Dumfries and Galloway.

About North West Castle Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at North West Castle Hotel.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from North West Castle Hotel exclusively for you.

North West Castle Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, North West Castle Hotel is the right place to stay.

All facilities in North West Castle Hotel

Others North West Castle Hotel
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Garden
  • Sauna

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

General

  • Banquet
  • Ballroom
  • Parking

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in North West Castle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at North West Castle Hotel
73
Number of floors in North West Castle Hotel
4
Another facilities in North West Castle Hotel
Hot tub, Indoor pool, Garden, Sauna, Others

Frequently asked question in North West Castle Hotel

What are available facilities at North West Castle Hotel?
There are top facilites at North West Castle Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at North West Castle Hotel?
The standard check-in time at North West Castle Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does North West Castle Hotel provide breakfast?
Yes, North West Castle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of North West Castle Hotel?
North West Castle Hotel is a 3.0-star hotel.
How many floors does North West Castle Hotel have?
North West Castle Hotel has 4 floors.
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More Reviews from Other Guests in North West Castle Hotel

8.6
Very Good
From 690 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews North West Castle Hotel

Number of reviews per page
20
40
Top reviews
Edward
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First class. Everyone helpful.
Brian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Eileen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Read More
Julian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
Stephen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.
Andrii
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps
Philip
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Eamon
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Patrick
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room clean, staff in restaurant at night very polite and good service
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently. All the staff were excellent, especially in the restaurant. I would suggest you have a look at the water pressure for the showers though. I'd look to stay again if I was heading to Stranraer
Jeremy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay
Chelsey
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This stay was one our favorites just because of the history of the place and how everything was still set with antiques.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only stayed for one night, unfortunately arrived too late to make use of any of the facilities , but the room was lovely and warm and we had a well needed sleep before continuing our journeys the following day. Unfortunately too early to experience the breakfasts
Pru
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, pleasant staff, swimming opportunities, different venues for food
Ian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Travelling down to get the early ferry with our dog. Great value for money, dog friendly and easy to get to ferry for Belfast. Decor, etc is bit old fashioned but wasn’t an issue. Great option for the early ferry. .
Eileen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!
Rose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Warm, hot water and heating levels above many other hotels
Darryl
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff great, good excellent, room clean but a little dated
Number of reviews per page
20
40

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Others 4 North West Castle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.6
Very Good
From 690 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews North West Castle Hotel

Number of reviews per page
20
40
Top reviews
Edward
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First class. Everyone helpful.
Brian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Eileen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Read More
Julian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
Stephen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.
Andrii
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps
Philip
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Eamon
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Patrick
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room clean, staff in restaurant at night very polite and good service
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently. All the staff were excellent, especially in the restaurant. I would suggest you have a look at the water pressure for the showers though. I'd look to stay again if I was heading to Stranraer
Jeremy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay
Chelsey
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This stay was one our favorites just because of the history of the place and how everything was still set with antiques.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only stayed for one night, unfortunately arrived too late to make use of any of the facilities , but the room was lovely and warm and we had a well needed sleep before continuing our journeys the following day. Unfortunately too early to experience the breakfasts
Pru
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, pleasant staff, swimming opportunities, different venues for food
Ian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Travelling down to get the early ferry with our dog. Great value for money, dog friendly and easy to get to ferry for Belfast. Decor, etc is bit old fashioned but wasn’t an issue. Great option for the early ferry. .
Eileen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!
Rose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Warm, hot water and heating levels above many other hotels
Darryl
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff great, good excellent, room clean but a little dated
Number of reviews per page
20
40