Hotel Emperador

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9.2
/10
Exceptional
2,268 reviews

What Guests Say About Their Stay

maureen

10.0
/ 10
The best location. Easy to walk the city. The staff are very nice. We had a great vacation here

Daniela

10.0
/ 10
The location was excellent! We were able to walk and use the metro with a lot of ease . Even though it’s on a busy street we did not hear any noise in our actual room! The staff was very responsive and helpful! We loved our stay!

Julio Cesar Arroyo

10.0
/ 10
Location was great, friendly staff, our room was a bit noise, it looks a restaurant or the pool was above which it makes it noisy specially Friday nights, but other than that, everything was excellent.
In the Area
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Gran Via 53, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Emperador is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Emperador

Gran Via 53, Madrid, Community of Madrid, Spain, 28013
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Exterior Hotel Emperador
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Discover More About Hotel Emperador

Location
Staying at Hotel Emperador is a good choice when you are visiting Madrid.

About Hotel Emperador

From business event to corporate gathering, Hotel Emperador provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Hotel Emperador will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Emperador is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Emperador.

All facilities in Hotel Emperador

Functional Hall Hotel Emperador
Functional Hall
Exterior Hotel Emperador
Exterior
Others Hotel Emperador
Others
Restaurant Hotel Emperador
Restaurant

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Reception hall
  • Rooftop terrace
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Emperador

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Emperador
232
Number of floors in Hotel Emperador
10
Another facilities in Hotel Emperador
Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Emperador

What are available facilities at Hotel Emperador?
There are top facilites at Hotel Emperador such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Emperador?
The standard check-in time at Hotel Emperador is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Emperador provide breakfast?
Yes, Hotel Emperador provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Emperador?
Hotel Emperador is a 4.0-star hotel.
How many floors does Hotel Emperador have?
Hotel Emperador has 10 floors.
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More Reviews from Other Guests in Hotel Emperador

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (2,267)
9.2
Exceptional
From 2,267 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
CARLOS JUAN
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Lee Ann
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was excellent , everything about the hotel was very good
Carolyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast was great, plenty to choose from!
Derek
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had an interior room and that wasn’t very exciting. Just a small room with a bathroom and you can hear everything in the hallway. The pool was obviously the highlight on a hot Madrid summer afternoon. The front desk was helpful with everything. I just didn’t enjoy the small room. And the leftover drinks and towels at the pool didn’t always get cleaned up. If you want that pool though, you should book it!
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RAFAEL
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Amazing pool. Excellent breakfast. I will come back.
Siuchan
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My room was very small The air condition took about 6 hrs to move from 24.5 to 21C The kitchen smell came directly into my room in the morning. It was not very great It is very centrally located, however and in a very lovely area Be aware of the room sizes when booking. A lot of times, one takes a lot for granted. It’s of the assumption that hotel room sizes are usually similar
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gregory scott
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was adequate, but also a bit shabby. I wouldn’t say the staff was helpful. I asked about stamps they weren’t sure exactly where nearest post office was. Went to bar for cappuccino and desert bartenders ignored me. Bathroom in my room needed a good cleaning … great location…
maureen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best location. Easy to walk the city. The staff are very nice. We had a great vacation here
Daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was excellent! We were able to walk and use the metro with a lot of ease . Even though it’s on a busy street we did not hear any noise in our actual room! The staff was very responsive and helpful! We loved our stay!
TERESITA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was very helpful, especially Paco at the front desk.
Julio Cesar Arroyo
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great, friendly staff, our room was a bit noise, it looks a restaurant or the pool was above which it makes it noisy specially Friday nights, but other than that, everything was excellent.
Edgar
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Lorenzo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel has an amazing rooftop restaurant and bar. Staff are excellent
Jennifer
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location helped us navigate the things that we wished to enjoy.
Susana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful.
christin
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The area was perfect
Nelle Carolie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the upgrade to a junior suite! Beautiful room and view. Air conditioning worked well but while in bed, vent blew in your face all night long…..Hair dryer is a nightmare. It’s under the vanity, super heavy, and the cord isn’t long enough….Also, rugs need cleaning. However, this is a lovely hotel with a wonderful location!
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Ben
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property location right near to everything in Madrid. Hotel was clean, tidy with a great breakfast and hotel rooftop to see some amazing sunsets and spend time by the pool
Phillip
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a decent old hotel with a rooftop pool in a central location in Madrid. Some floors have been renovated and others are close to original. We stayed two days, checked out, went to tour the Alhambra in Cordoba overnight, then came back to this hotel for two more days. The difference in rooms is a problem. Our first room was newly renovated but the bed was not a king but two smaller beds pushed together. This was a disaster. So on our second stay we asked for a room with a king size bed. We were given one in the unrenovated section. This room was sub par. No USB to charge phones and a sub standard bed. When asked they moved us to a better room that was perfect. All in all it was a decent stay with breakfast included.
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Laura
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel, good location, good breakfast.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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