citizenM Zürich

Hotels
Finding rooms for you...
9.2
Exceptional
1,192 reviews

What Guests Say About Their Stay

m***a

10.0
/ 10
The hotel is very comfortable, this is my first experience in Switzerland, I immediately chose this hotel and it turns out the location is quite close to everywhere, so it makes it easy for me to visit the places I really want to visit. The facilities are very good, the staff are friendly and very good-looking, the food is delicious, but because my stomach is full of rice, I didn't eat too much. Enjoy and happy @hotel CitizenM Zurich.. Thanks
See original

asrullahms

9.7
/ 10
Everything about this hotel is just perfect! This is my first time in Zurich and had no idea about hotels or any other accommodation in here, but CitizenM Zurich surely leave me satisfied. Pick CitizenM whenever you are in Zurich!

Matthew

10.0
/ 10
Nice hotel in a central location. Staff were welcoming and helpful and the room was really comfy and clean. Breakfast had all the essentials and the coffee was good. I would stay again if in the area.

Kristen

10.0
/ 10
This is a gem, located in the old town, Zürich. You can walk anywhere from here, including the lake. The hotel lobby is fantastic with a 24 hour coffee bar. Rooms are immaculate- The bed was one of the most comfortable I have ever slept in… Really cool "smart room" using an iPad. You can control the blackout drapes and the lights. For the money this is a no-brainer. Right off the Bahnhoffstrasse - Main Street.

Dan

10.0
/ 10
Excellent hotel just steps away from Old Town Zürich. Chic contemporary design, comfortable room, super friendly staff. Beautiful lounge with work stations and well stocked bar that serve food. Great location, easy access to shops, restaurants and transportation. Highly recommended!
In the Area
See Map
Talacker 42, District 1, Zürich, Switzerland, 8001

Main Facilities

See more
Luggage storage
Elevator
Business facilities
Express check-out
Outdoor facilities
Library
Staying at citizenM Zürich is a good choice when you are visiting District 1. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around citizenM Zürich

Talacker 42, District 1, Zürich, Switzerland, 8001
Discover More Places
Lobby citizenM Zürich
Lobby 2 citizenM Zürich

Discover More About citizenM Zürich

General
Near Bahnhofstrasse

Location
CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. This hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Ethnographic Museum at the University of Zurich - 0.2 km / 0.1 mi
Old Botanical Garden - 0.3 km / 0.2 mi
Swiss Casinos Zurich - 0.3 km / 0.2 mi
Bahnhofstrasse - 0.3 km / 0.2 mi
Beyer Clock and Watch Museum - 0.3 km / 0.2 mi
Zurich Toy Museum - 0.5 km / 0.3 mi
Paradeplatz - 0.5 km / 0.3 mi
Lindenhof - 0.5 km / 0.3 mi
St. Peter Church - 0.5 km / 0.3 mi
Fraumuenster - 0.6 km / 0.3 mi
Urania Observatory - 0.6 km / 0.4 mi
Zunfthaus Zur Meisen - 0.6 km / 0.4 mi
Zurich Town Hall - 0.7 km / 0.4 mi
Helmhaus - 0.8 km / 0.5 mi
Cabaret Voltaire - 0.8 km / 0.5 mi

The preferred airport for citizenM Zürich is Zurich Airport (ZRH) - 12.5 km / 7.7 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.

Dining
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 160 guestrooms featuring iPads and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in citizenM Zürich

Functional Hall citizenM Zürich
Functional Hall
Common Space citizenM Zürich
Common Space
Lobby citizenM Zürich
Lobby
Accommodation Services citizenM Zürich
Accommodation Services
Exterior citizenM Zürich
Exterior

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Business center

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in citizenM Zürich

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CHF 29.5 per person
  • Late check-out fee: CHF 49 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, BREEAM, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Zürich
160
Number of floors in citizenM Zürich
6
Another facilities in citizenM Zürich
Vegetarian meal, Breakfast, Outdoor facilities, TV lounge, Library

Frequently asked question in citizenM Zürich

What is normal check-in & check-out time at citizenM Zürich?
The standard check-in time at citizenM Zürich is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does citizenM Zürich provide breakfast?
Yes, citizenM Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of citizenM Zürich?
citizenM Zürich is a 4.0-star hotel.
How many floors does citizenM Zürich have?
citizenM Zürich has 6 floors.
How many rooms are available at citizenM Zürich?
citizenM Zürich has 160 rooms in total.
See All

More Reviews from Other Guests in citizenM Zürich

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,182)
9.2
Exceptional
From 1,182 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Saskia
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just not my kind of hotel. Room is cramped. Decor was like a spaceship. Shower and toilet cramped and made of glass. Frosted but little privacy. Bed up against the wall so one person has to climb over the other to get out. Property was clean but really relaxing.
Matthew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel in a central location. Staff were welcoming and helpful and the room was really comfy and clean. Breakfast had all the essentials and the coffee was good. I would stay again if in the area.
Kristen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a gem, located in the old town, Zürich. You can walk anywhere from here, including the lake. The hotel lobby is fantastic with a 24 hour coffee bar. Rooms are immaculate- The bed was one of the most comfortable I have ever slept in… Really cool "smart room" using an iPad. You can control the blackout drapes and the lights. For the money this is a no-brainer. Right off the Bahnhoffstrasse - Main Street.
Read More
Christopher
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice stay. Would stay afain
Andrea
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location.
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent hotel just steps away from Old Town Zürich. Chic contemporary design, comfortable room, super friendly staff. Beautiful lounge with work stations and well stocked bar that serve food. Great location, easy access to shops, restaurants and transportation. Highly recommended!
John
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice to grab a bottle of water and an adult beverage from the bar and sit outside at the end of the evening to relax.
Yosra
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I always enjoy staying at Citizen M for my solo trips! This one is centrally located. Rooms were clean. Staff were extra friendly. The lobby was social during the evenings.
Tsuyoshi
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good hotel and clean
Thomas and Marie
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is very small and the bed is against the wall so one person has to climb over the other. The air conditioning was poor.it was clean though.
Eran
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My stay at CitizenM Zurich was outstanding from start to finish. The hotel is modern, stylish, spotless, and in a fantastic location, making it easy to explore the city. What truly made this stay exceptional, however, was the staff. Every single team member I interacted with was incredibly welcoming, professional, and genuinely friendly. They always greeted guests with a smile, were happy to answer questions, and went above and beyond to make sure I felt comfortable throughout my stay. Their positive attitude and attention to detail created such a warm and inviting atmosphere that it felt like being welcomed by friends rather than checking into a hotel. The rooms are smartly designed, the bed is extremely comfortable, and the technology throughout the hotel is intuitive and fun to use. Combined with the exceptional customer service, CitizenM Zurich offers a memorable experience that exceeds expectations. I highly recommend this hotel to anyone visiting Zurich. A special thank you to the amazing staff for making my trip so enjoyable. I will definitely be back!
Read More
george
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Small room, staff was helpful. Downstairs lounge is open 24 hours.
Dana
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Adorable hotel in Zurich. Close to trams and walking distance from the train station Rooms were very clean, and staff was very helpful. Breakfast was worth the extra penny…so fresh and delicious. Only negative thing was the club music that lasted for hours. Other than that, I would stay here again.
Danny
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

From check in to check out the staff, facilities, amenities and location were excellent. Friendliness was the main theme. Each and every staff member was happy, gracious and enthusiastic about ensuring our stay was a success. Breakfast and dinner were great and the servers were top notch. Bar was fun with soccer matches on the TV. 5 star example of Swiss Efficiency and Hospitality. Happy Cows were an added bonus.
Read More
Frederick
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Superbement situé, le restaurant/café très attrayant comme un salon!
jaqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was modern, well kept, and very clean. The hotel was walking distance to the main station, old town, and shopping area. Our favorite part was that it had air conditioning
ABDUR
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location
Jerry
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was modern, clean and well maintained. The bathroom area was somewhat disjointed and small. The modern way the facility was maintained with pads to request service and housekeeping did not work. When we requested our room to be made up and towels exchanged it did not happen, yet the computer showed we did request it. I'm not sure if it was electronic request or human error. The hotel was conveniently located a mere 5-10 minute walking distance from the train station and old town with lots of eating options. Zurich is not a town for the budget minded traveler unless you are willing to eat fast food.
Read More
KA IAN
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good except no kettle in the room.
Taylor
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Such a beautiful place. Would recommend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 citizenM Zürich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.