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Hotel Luzernerhof

Hotels
Finding rooms for you...
8.2
/10
Very Good
813 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
The location is very strategic… just a short walk to the lake. The view is breathtaking. You can leave your luggage before check-in, and you can leave your luggage after check-out. The rooms are nice, and the beds are comfortable.
See original

Robin

10.0
/ 10
Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.

Ellen

10.0
/ 10
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min

Etienne

10.0
/ 10
It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
In the Area
See Map
Alpenstrasse 3, Luzern, Lucerne-Stadt, Switzerland, 6004

Main Facilities

See more
24-Hour Front Desk
WiFi
Elevator
Hotel Luzernerhof is a hotel is located at Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Luzernerhof

Alpenstrasse 3, Luzern, Lucerne-Stadt, Switzerland, 6004
Discover More Places
Lobby Hotel Luzernerhof
Lobby 2 Hotel Luzernerhof

Discover More About Hotel Luzernerhof

General
Near Chapel Bridge

Location
Hotel Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. This hotel is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hertensteinstrasse - 0.1 km / 0.1 mi
Hofkirche - 0.2 km / 0.1 mi
Lake Side Promenade - 0.2 km / 0.1 mi
Loewenplatz - 0.2 km / 0.2 mi
Bourbaki Panorama - 0.3 km / 0.2 mi
Old Swiss House - 0.3 km / 0.2 mi
Glacier Garden - 0.4 km / 0.2 mi
Lion Monument - 0.4 km / 0.3 mi
Gletschergarten Museum - 0.4 km / 0.3 mi
Saint Peters Church - 0.4 km / 0.3 mi
Grand Casino Lucerne - 0.5 km / 0.3 mi
Spiegellabyrinth - 0.5 km / 0.3 mi
Alpine Panorama Path - 0.6 km / 0.3 mi
St. James Way - 0.6 km / 0.3 mi
Lucerne Ferry Terminal - 0.6 km / 0.4 mi

The nearest airports are:
Zurich Airport (ZRH) - 67 km / 41.6 mi
EuroAirport Airport (BSL) - 103.3 km / 64.2 mi

The preferred airport for Hotel Luzernerhof is EuroAirport Airport (BSL).

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Dining
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 64 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.

All facilities in Hotel Luzernerhof

Common Space Hotel Luzernerhof
Common Space
Lobby Hotel Luzernerhof
Lobby
Accommodation Services Hotel Luzernerhof
Accommodation Services
Exterior Hotel Luzernerhof
Exterior
Bedroom Hotel Luzernerhof
Bedroom

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel Luzernerhof

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Luzernerhof
64
Number of floors in Hotel Luzernerhof
6
Another facilities in Hotel Luzernerhof
Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area, Breakfast

Frequently asked question in Hotel Luzernerhof

What are available facilities at Hotel Luzernerhof?
There are top facilites at Hotel Luzernerhof such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Luzernerhof?
The standard check-in time at Hotel Luzernerhof is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Luzernerhof provide breakfast?
Yes, Hotel Luzernerhof provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Luzernerhof?
Hotel Luzernerhof is a 4.0-star hotel.
How many floors does Hotel Luzernerhof have?
Hotel Luzernerhof has 6 floors.
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More Reviews from Other Guests in Hotel Luzernerhof

Overall Ratings & Reviews Hotel Luzernerhof

Traveloka (5)
Other sources (808)
8.2
Very Good
From 808 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Luzernerhof

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We spent 4 nights at this hotel, having chosen it because of its proximity to the lake and the old town. While it's good in that respect, it unfortunately made for a very noisy stay, with traffic noise abating only slightly during the small hours. The glazing provides very poor sound insulation. The weather was very warm and it was stifling in the room, there being no air conditioning and the provided fan being noisy and innefective. So we never had a decent sleep. The room itself was clean and comfortable and we even had a narrow view, between streets, of the lake and mountains. There was no fridge, which we would have expected. There was no noise from adjacent rooms or in the corridor. The staff at Reception were very pleasant and helpful, those in the breakfast room less so; our request was either forgotten or ignored. Breakfast was adequate but rather boring and exactly the same each morning; not strictly true as there was no juice or fruit on our last day! Overall we were disappointed with our stay and found it very poor value for what was offered. We wouldn't recommend it.
Read More
Jonathan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very close to everything Staff so kind
Suma
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.
Minerva
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.
Robin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking
Greg
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

300 francs for a small room with no real air conditioning is downright obscene, especially during a small heatwave. Well, they put an ac tower in the room which spread lukewarm air but didn’t offer much relief. We were visited by a cockroach, too. A lot of construction is going on around the reception which might be why. The location close to the lake and the pedestrian street is definitely good, but don’t stay here during the summer months. And you shouldn’t pay more than 200 CHF for this hotel. We even had problems with the electricity here and there.
Read More
Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Close to the train station
NHU
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Convenient location. Nice staff. An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.
Elli
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on.
Read More
kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.
Denise
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Amin
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelent location, is an OK hotel for a couple of nights
Jessie
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location and friendly staff.
Ellen
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Etienne
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Gabriella
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great location
Felix
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
David
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location, helpful staff.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Luzernerhof

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Overall Ratings & Reviews Hotel Luzernerhof

Traveloka (5)
Other sources (808)
8.2
Very Good
From 808 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Luzernerhof

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We spent 4 nights at this hotel, having chosen it because of its proximity to the lake and the old town. While it's good in that respect, it unfortunately made for a very noisy stay, with traffic noise abating only slightly during the small hours. The glazing provides very poor sound insulation. The weather was very warm and it was stifling in the room, there being no air conditioning and the provided fan being noisy and innefective. So we never had a decent sleep. The room itself was clean and comfortable and we even had a narrow view, between streets, of the lake and mountains. There was no fridge, which we would have expected. There was no noise from adjacent rooms or in the corridor. The staff at Reception were very pleasant and helpful, those in the breakfast room less so; our request was either forgotten or ignored. Breakfast was adequate but rather boring and exactly the same each morning; not strictly true as there was no juice or fruit on our last day! Overall we were disappointed with our stay and found it very poor value for what was offered. We wouldn't recommend it.
Read More
Jonathan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very close to everything Staff so kind
Suma
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.
Minerva
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.
Robin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking
Greg
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

300 francs for a small room with no real air conditioning is downright obscene, especially during a small heatwave. Well, they put an ac tower in the room which spread lukewarm air but didn’t offer much relief. We were visited by a cockroach, too. A lot of construction is going on around the reception which might be why. The location close to the lake and the pedestrian street is definitely good, but don’t stay here during the summer months. And you shouldn’t pay more than 200 CHF for this hotel. We even had problems with the electricity here and there.
Read More
Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Close to the train station
NHU
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Convenient location. Nice staff. An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.
Elli
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on.
Read More
kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.
Denise
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Amin
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelent location, is an OK hotel for a couple of nights
Jessie
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location and friendly staff.
Ellen
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Etienne
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Gabriella
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great location
Felix
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
David
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location, helpful staff.
Number of reviews per page
20
40