호텔 루체르네르호프

위치 아주 좋고(루체른역에서 다리만 건너면 있음), 빈사의 사자상, 카펠교 등 관광명소 둘러보기 좋음. 도서관, 쇼핑몰 등이 바로 앞에 있어서 편리함. 시설도 현대적이고 깨끗합니다.

All was good except that there is no air conditioning.

전날 예약하느라 선택지가 없어 선택한 호텔 체크인하는데 서로 잡담하고 귀찮은듯한 말투의 직원 가격대비 좁은방 그리고 엘리베이터 앞에 컵라면에 x를 해놓은 인쇄물이 붙여져있었다 선택지가 이곳 뿐이라면 예약하세요

우선 루체른 역에서는 10분정도면 갈수있는 거리여서 좋았지만 직원이 불친절하고 호텔 방에 냉장고나 전기포트 같은게 없어서 사실상 음식을 밖에서 사먹어야 해서 너무나도 불편했다. 조식또한 너무 부실해서 다시는 이용하고 싶지않은 호텔이다.

루체른역 근처라서 그런지 시설 및 서비스에 비해 가격이 높이 책정되어있는 것 같습니다. 그래도 불편하지 않고 청결해서 지내는데는 좋았습니다.

terrific location, good sized room and very helpful staff

We spent 4 nights at this hotel, having chosen it because of its proximity to the lake and the old town. While it's good in that respect, it unfortunately made for a very noisy stay, with traffic noise abating only slightly during the small hours. The glazing provides very poor sound insulation. The weather was very warm and it was stifling in the room, there being no air conditioning and the provided fan being noisy and innefective. So we never had a decent sleep. The room itself was clean and comfortable and we even had a narrow view, between streets, of the lake and mountains. There was no fridge, which we would have expected. There was no noise from adjacent rooms or in the corridor. The staff at Reception were very pleasant and helpful, those in the breakfast room less so; our request was either forgotten or ignored. Breakfast was adequate but rather boring and exactly the same each morning; not strictly true as there was no juice or fruit on our last day! Overall we were disappointed with our stay and found it very poor value for what was offered. We wouldn't recommend it.

Very close to everything Staff so kind

Bel hôtel, chambre propre, personnel très sympathique !

The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.

The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.

Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.

Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking

Great location

300 francs for a small room with no real air conditioning is downright obscene, especially during a small heatwave. Well, they put an ac tower in the room which spread lukewarm air but didn’t offer much relief. We were visited by a cockroach, too. A lot of construction is going on around the reception which might be why. The location close to the lake and the pedestrian street is definitely good, but don’t stay here during the summer months. And you shouldn’t pay more than 200 CHF for this hotel. We even had problems with the electricity here and there.

Close to the train station

Convenient location. Nice staff. An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.

A localização é excelente, com fácil acesso aos principais pontos da cidade: comércio, serviços, restaurantes. Está a uma quadra da orla do Lago Lucerna e a menos de 500 metros do Rio Reuss, duas das inúmeras atrações da cidade. Quarto de solteiro bastante pequeno. Senti falta de um frigobar. O armário/guarda roupas também não era dos melhores. Sinto falta de gavetas, muito úteis para guardar as roupas e acessórios. O ponto de maior atenção é o café da manhã, bastante simples. O local estava em reformas, espero que seja para a melhoria deste quesito.

When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on.

No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.