โรงแรมลูแซร์เนอร์โฮฟ

Das Personal ist sehr freundlich

Ubicación

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Nice hotel.

Gut gelegen , Parkplatz kostet 30 chf pro Tag

The location was good but the outstanding thing was the size of the 3-person room we booked. “Palatial” is not an understatement! And whilst some repairs are needed, the penthouse feel and size of the master bedroom cannot be beaten.

Sehr freundliches Empfangspersonal. Zimmer war ok.

Good

Exellent

Localização e a equipe

Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.

Nice room. Decent simple breakfast. Great location

Convenient location and reasonable price. Breakfast was good. Room did not have temperature control. Good space for clothes and toiletries. Not fancy but served the purpose

Room was good; however lacked both heating or air con. We stayed 2 nights and dor the first 24 hours there was no hot water. We did bring to the attention of reception who advised that was the normal temp. But on the 2nd day we were able to have hot shower instead of cool. Location of hotel was very central to train stations, restaurants and shopping

Værelset var koldt

Old hotel, but it is clean and staff are helpful

The bathroom sink drained very slowly, and the shower door leaked because it wasn’t sealed properly. Everything else was fine and the location of the hotel is great.

Svært at finde god overnatning til rimelig pris i Luzern men det findes på Luzerner Hof. God og beredvillig receptions betjening dog lettere overbelastet. Enkelte personaler i restauranten kunne godt lære at alting går bedre med et smil. Hovedpuden noget overdimensioneret.

…

Hotel Luzernerhof is located in the heart of Luzern within 5 min. to the lake, 10 min. to train station, and other attractions. PROs: Location, location, location. Excellent location within walking distance of all attractions. The price is reasonable considering hotels in Switzerland - probably because of off-season. Room is spark clean and well equipped with every necessities. Buffet breakfast and restaurant are available even though I didn't use the latter. Bathroom is equipped with Soeder's soap which to my much liking - Made in Zurich of herbal attracts. CONs: Room needs more central lightings. There're only small desk lamp and floor lamps that barely light up the room. Floor alley is dark unless activated by a push of a button - something that guests may not know and they'd fall and trip on something. One particular staff member who is very mean and rough to customers at the morning break. I'm surprised by her attitude. Coffee is not from the machine, so we needed to ASK for it. I didn't ask for a refill due to the unpleasantness of this particular hotel assistant. There's also a female front desk staff who was very COLD and less smiling.