The hotel staff were very friendly and accommodating. The foods are also delicious. It was a nice experience we have had there. The room was great. It was the perfect idea to stay at this hotel.
Great place to stay in Hanoi if you want to explore the old quarter areas. Very near to the Hoan Kiem Lake and the night market. Everyone is so warm and courteous towards their guests. I really enjoyed my stay here.
Old hotel but the room is cozy, the breakfast is delicious, and the staffs are friendly and helpful. It's location is also very good, near coffee shops, restaurants, laundry, and convenient stores.
Great place. Staff are very friendly and supportive. The room quality is not really excellent but it fit to the price. Near the central then it is very easy for you to go around.
Had a really pleasant stay at Mayflower. All the staffs are very friendly especially Daniel on the front desk. You will be given a travelling advice once you arrived at the hotel. The hotel lobby is not that spacious, but everything just goes right with the friendly staffs. The hotel room is almost same like in the picture. However, some of the bathroom facilities was old already but still functioned. The location is very strategic since it is located in the middle of city. Very good area to stay in if you are first timer in Hanoi (so many great restaurants you can reached only by walking) Thank you Mayflower!
Huong was a great host. She helped us organize multiple transportation pick-ups and drop-offs. The house itself is huge, and the rooms are spacious. The location is great too. I strongly recommend it.
14:00 check in. 14:05 arrive at the door, staff said the room door is broken and cannot be repaired. Request to change to another room 2-3km away. If not changed, refund. With an apology. If asked, staff said the guest just checked out at 13:00 so "we are planning to contact to support" the next guest???
Spending money to get angry. If not changing the room, the home will refund the money and then wander around the streets. What's the point of booking in advance? What's the point of paying in advance. It's also the weekend so all the rooms are full. It's like forcing customers.
Choose this place because of the convenient location and then force customers to change to another facility.
Not to mention moving to the new room has a few more problems...
Home needs to review its operations.
Best regards and never see you again.
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