About Air China
Air China is the flag carrier airline of the People's Republic of China, operating under IATA code CA and ICAO code CCA. Headquartered in Beijing, China, the airline was established on 1 July 1988 following the Chinese government's decision to split the operating divisions of the Civil Aviation Administration of China (CAAC) into six separate airlines. Air China is majority-owned by China National Aviation Holding Corporation (CNAHC) and is listed on the Hong Kong Stock Exchange and the Shanghai Stock Exchange.
As a founding member of Star Alliance since 12 December 2007, Air China provides seamless connectivity to an extensive global network spanning over 40 countries and regions. The airline operates scheduled passenger and cargo services from its primary hubs at Beijing Capital International Airport (PEK) and Beijing Daxing International Airport (PKX), as well as secondary hubs in Chengdu, Shanghai, and Shenzhen. Air China is widely regarded as one of the "Big Three" Chinese airlines alongside China Southern Airlines and China Eastern Airlines.
Airline Overview and History
Air China traces its origins to the reorganisation of China's civil aviation industry in the late 1980s. The airline has grown from a domestic carrier into one of Asia's largest full-service airlines. Key milestones in Air China's history include:
- 1 July 1988 — Air China formally established following the breakup of CAAC's airline operations into six independent carriers.
- 1995 — Launched long-haul services to Europe and the Americas, marking a significant expansion of its international network.
- 2002 — Merged with China National Aviation Corporation (CNAC) and China Southwest Airlines, creating one of China's largest airline groups.
- 2004 — Completed its initial public offering on the Hong Kong and London stock exchanges, later moving its London listing to the Shanghai Stock Exchange.
- 2006 — Signed an agreement to join the Star Alliance, becoming the first mainland Chinese airline in a global airline alliance.
- 12 December 2007 — Officially became a full member of Star Alliance alongside Shanghai Airlines.
- 2008 — Served as the official airline partner for the Beijing Olympic Games, operating special charter services.
- 2019 — Commenced operations at Beijing Daxing International Airport (PKX), establishing a dual-hub strategy in China's capital.
- 2020s — Continued fleet modernisation with the introduction of COMAC ARJ21 and C919 aircraft, alongside new Airbus A350 deliveries.
Air China's mission is to connect China with the world through safe, reliable, and comfortable air travel. The airline holds numerous safety certifications and has been recognised with multiple awards for service quality across its domestic and international network.
Fleet and Aircraft
Air China operates one of the largest and most diverse fleets among Asian carriers, comprising a mix of widebody, narrowbody, and regional aircraft. The fleet is continuously being modernised with new-generation aircraft for improved fuel efficiency and passenger comfort. The main aircraft types in Air China's fleet include:
- Boeing 737-800 — The backbone of Air China's domestic narrowbody fleet, used extensively on short- to medium-haul routes across China and Asia.
- Boeing 737-700 — A smaller variant deployed on thinner domestic routes and regional services.
- Airbus A320neo / A321neo — Next-generation narrowbody aircraft offering improved fuel efficiency and passenger comfort on domestic and regional routes.
- Airbus A330 — A workhorse widebody used on medium- to long-haul international routes, including services within Asia and to the Middle East.
- Boeing 777-300ER — A long-range widebody deployed on Air China's premier intercontinental routes to Europe, the Americas, and Oceania.
- Boeing 787-9 Dreamliner — A modern widebody offering improved fuel efficiency and passenger amenities, used on long-haul services to Europe and Asia-Pacific destinations.
- Airbus A350-900 — Air China's newest widebody aircraft, deployed on flagship long-haul routes with state-of-the-art cabin interiors and in-flight entertainment.
- Boeing 747-400 — Legacy widebody aircraft still in limited service on select high-demand routes.
- COMAC ARJ21-700 — A Chinese-made regional jet used on short domestic routes, reflecting Air China's support for China's indigenous aircraft industry.
- COMAC C919 — China's first domestically produced narrowbody airliner, introduced into Air China's fleet for domestic operations.
Air China's fleet is maintained to the highest international standards, with comprehensive maintenance, repair, and overhaul (MRO) capabilities provided by its subsidiary, Ameco Beijing, a joint venture with Lufthansa Technik.
Top Flight Routes
Air China serves an extensive global network connecting Malaysia to China and onward to destinations across Asia, Europe, the Americas, and Oceania. For travellers departing from Malaysia, Air China offers convenient connections through its Beijing hub. Popular routes and connections include:
- Kuala Lumpur to Beijing — Air China's direct service linking Kuala Lumpur to Beijing (KUL-PEK) is the airline's flagship route from Malaysia, with nonstop flights operating multiple times weekly. The flight duration is approximately 6 hours and 20 minutes.
- Kuala Lumpur to Shanghai — Connecting through Beijing or on codeshare flights, travellers from KUL can reach Shanghai (KUL-PVG), one of China's most dynamic cities.
- Kuala Lumpur to Hong Kong — Air China provides services from KUL with connections to Hong Kong (KUL-HKG), a popular business and leisure destination.
- Beijing to Tokyo, Seoul, and Osaka — From Beijing, Air China connects to major Northeast Asian cities. Malaysian travellers can conveniently reach Seoul (KUL-ICN) and Osaka (KUL-KIX) via Air China's hub.
- Beijing to London, Paris, and Frankfurt — Air China's long-haul network connects travellers from Malaysia to major European capitals through its Beijing hub, ideal for those looking for flights to London (KUL-LHR) or Paris (KUL-CDG).
- Beijing to New York, Los Angeles, and San Francisco — For travellers heading to North America, Air China offers competitive one-stop connections via Beijing from Kuala Lumpur.
Air China's Star Alliance membership further expands connectivity, allowing passengers to earn and redeem miles on partner airlines and enjoy seamless transfers across the global network.
Baggage Allowance and Policies
Air China provides generous baggage allowances as a full-service carrier, with entitlements varying by cabin class, route, and fare type. Below is a summary of the standard baggage policy:
Cabin (Hand) Baggage
- Economy Class — One piece of carry-on baggage, maximum 5 kg, with dimensions not exceeding 55 cm x 40 cm x 20 cm.
- Business Class — Two pieces of carry-on baggage, each weighing no more than 8 kg, with dimensions not exceeding 55 cm x 40 cm x 20 cm per piece.
- First Class — Two pieces of carry-on baggage, each weighing no more than 8 kg, with dimensions not exceeding 55 cm x 40 cm x 20 cm per piece.
Checked Baggage (International Routes)
- Economy Class — One piece of checked baggage up to 23 kg per piece (some routes, including Japan and Americas transit routes, allow two pieces of 23 kg each).
- Business Class — Two pieces of checked baggage, each up to 32 kg, with total dimensions not exceeding 158 cm per piece.
- First Class — Two pieces of checked baggage, each up to 32 kg, with total dimensions not exceeding 158 cm per piece.
Excess Baggage Fees
Excess baggage on international routes is charged on a piece-based system. Rates vary by route and may include charges for extra pieces, overweight bags, and oversized items. For flights within Asia, the fee is approximately USD 8 per kilogram for overweight pieces. For flights to and from Europe and Oceania, the fee is approximately USD 10 per kilogram. Additional pieces on long-haul routes are typically charged from CNY 1,400 (approximately USD 220) per piece. Passengers are advised to check the latest rates on Air China's website or through Traveloka before travelling.
Prohibited Items
Items not permitted in either carry-on or checked baggage include flammable liquids, compressed gases, explosives, corrosive substances, and lithium batteries exceeding the permitted watt-hour rating. Sharp objects, tools, and sporting equipment must be placed in checked baggage.
Check-in Guide
Air China offers multiple check-in options to ensure a smooth departure experience for all passengers.
Airport Counter Check-in
- Domestic flights — Check-in counters open approximately 3 hours before departure and close 45 minutes before departure.
- International flights — Check-in counters open approximately 3 hours before departure and close 60 minutes before departure.
Online Check-in
- Domestic flights — Online check-in opens from 20:00 (8 PM) two days before departure and closes 1 hour before departure.
- International flights — Online check-in opens 36 hours before departure and closes 3 hours before departure (exceptions apply for certain routes such as flights to/from the US).
- Online check-in is available via Air China's official website or mobile app.
- Passengers can select seats and download their boarding pass digitally during online check-in.
First Class and Business Class passengers enjoy priority check-in counters for a faster airport experience. Star Alliance Gold members also have access to priority lanes at Air China's hub airports.
Cabin Classes and In-Flight Experience
Air China offers up to three cabin classes on its aircraft, providing tailored experiences for different travel needs and budgets.
Economy Class
Economy Class on Air China provides a comfortable travel experience with personal seat-back screens on widebody aircraft featuring movies, TV shows, music, and games in multiple languages. On international routes, complimentary hot meals are served, with a choice of Chinese or Western dishes. Passengers can expect hot porridge for breakfast, while lunch and dinner options typically include chicken, seafood, or beef dishes served with rice or noodles. Complimentary beverages including tea, coffee, juice, and soft drinks are available throughout the flight.
Business Class (Capital Pavilion)
Air China's Business Class, branded as the Capital Pavilion on select aircraft, features lie-flat seats on long-haul widebody aircraft such as the Boeing 777-300ER, Boeing 787-9, and Airbus A350-900. Passengers enjoy an upgraded dining experience with at least three hot dishes to choose from, accompanied by appetisers, soup, bread, salad, dessert, cheese, and fresh fruit. The in-flight entertainment system features larger high-resolution touchscreens with an extensive library of films, documentaries, and music. Business Class passengers receive priority boarding, an amenity kit, and lounge access at major airports.
First Class (Forbidden Pavilion)
Air China's First Class, branded as the Forbidden Pavilion on select widebody aircraft, represents the airline's most premium offering. First Class features ultra-spacious seats with extended recline, premium bedding, and exclusive dining menus curated with fine Chinese and Western cuisine. Passengers receive personalised service, premium amenity kits, and access to Air China's exclusive First Class lounges at Beijing Capital International Airport.
Special Meals
Air China caters to various dietary requirements across all cabin classes. Special meal options include vegetarian, vegan, diabetic, low-sodium, gluten-free, halal, and child meals. Passengers must request special meals at least 24 hours before departure through Air China's website, mobile app, or customer service hotline.
Passenger Policies and Special Services
Air China provides a range of services for passengers with special needs, ensuring a comfortable and safe journey for everyone.
Children and Infants
- Infants (under 2 years) — Must be accompanied by an adult (18 years or older). Infants do not receive a separate seat but are provided with an infant seatbelt. A bassinet may be requested on long-haul flights (subject to availability).
- Children (2-11 years) — Entitled to their own seat and receive the standard baggage allowance. Child meals can be pre-ordered.
- Travel documents — All children and infants require a valid passport for international travel. Birth certificates may be requested for domestic travel within China.
Unaccompanied Minors
- Air China provides an Unaccompanied Minor (UMNR) service for children aged 5 to 12 travelling without an adult companion.
- Children aged 12 to 17 may also request the UMNR service voluntarily.
- A maximum of five unaccompanied minors aged 5 to 7 are accepted per flight, with no limit for children aged 8 and above.
- The service is free of charge for children aged 5 to 11 on domestic routes. A fee of CNY 200 per flight segment applies for passengers aged 12 to 17.
- Children under 5 years old cannot use the UMNR service and must be accompanied by an adult.
Pregnant Passengers
- Under 32 weeks — May travel as regular passengers with no additional documentation required, provided they are deemed fit for travel by a physician.
- 32 to 35 weeks — Must present a pregnancy test report or medical certificate issued within 30 days of travel, signed by a doctor, indicating the number of weeks of pregnancy.
- 36 weeks or more — Air China does not permit travel for passengers who are 36 weeks pregnant or more, or whose expected delivery date is within 4 weeks.
- Passengers with multiple pregnancies or expected delivery complications will not be accepted for travel regardless of gestational age.
Special Assistance
- Wheelchair assistance is available at all airports served by Air China, including aisle chairs for boarding and deplaning.
- Passengers with mobility impairments, visual impairments, or hearing impairments should notify Air China at least 48 hours before departure.
- Portable medical equipment such as CPAP machines may be carried onboard with prior approval.
- Service animals and emotional support animals are subject to Air China's pet travel regulations, which vary by route.
Reschedule, Cancellation, and Refund Policy
Air China's reschedule, cancellation, and refund policies vary depending on the fare type, route, and timing of the change. Below is a general overview of the process.
Rescheduling via Traveloka
- Log in to your Traveloka account and navigate to My Bookings.
- Select the Air China booking you wish to reschedule.
- Tap Reschedule and choose a new flight date or time from the available options.
- Review any fare difference or change fees that may apply.
- Confirm the changes and receive your updated e-ticket via email.
Cancellation Policy
- Flexible and full-fare tickets — Generally eligible for cancellation with a partial or full refund, depending on the fare rules.
- Discounted and promotional tickets — May be non-refundable or subject to cancellation fees ranging from 20% to 70% of the ticket price, depending on how far in advance the cancellation is made.
- No-show — Failure to check in for a flight without prior cancellation may result in forfeiture of the ticket value.
Refund Process
- Refund requests submitted through Traveloka are processed within 7 to 30 business days, depending on the payment method.
- For eligible tickets, refunds are issued to the original payment method used during booking.
- Non-refundable tickets may be converted to travel credit for future Air China bookings, subject to the airline's policies.
Why Book Air China Flights on Traveloka
Traveloka makes it easy and convenient to search, compare, and book Air China flights from Malaysia to destinations across China and the world. Here are some great reasons to book through Traveloka:
- Best price guarantee — Traveloka compares fares across multiple airlines and travel dates, helping you find the most affordable Air China flights from Kuala Lumpur to Beijing and beyond.
- Flexible payment options — Pay for your Air China tickets using credit cards, debit cards, online banking, or popular Malaysian e-wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
- Instant e-ticket — Receive your electronic ticket confirmation immediately after booking, with all flight details available in your Traveloka app.
- 24/7 customer support — Traveloka's customer service team is available around the clock to assist with booking changes, cancellations, and any travel queries.
- Traveloka Points — Earn Traveloka Points on every booking, which can be redeemed for discounts on future flights, hotels, and other travel products.
- Easy reschedule and cancellation — Manage your booking directly through the Traveloka app or website with just a few taps.
- Bundle deals — Combine your Air China flight with hotel bookings on Traveloka for additional savings on your trip to China.
Tips for Finding Cheap Air China Flights on Traveloka
Getting the best deal on Air China flights from Malaysia is easy when you use the right strategies. Here are some tips to help you save on your next booking:
- Book early — Air China fares tend to be lower when booked at least 4 to 8 weeks in advance, especially for popular routes like Kuala Lumpur to Beijing.
- Fly midweek — Flights departing on Tuesdays, Wednesdays, and Thursdays are typically cheaper than weekend departures.
- Use Traveloka Price Alert — Set up price alerts for your preferred Air China routes on Traveloka to receive notifications when fares drop.
- Check Traveloka promos — Traveloka regularly features promotional deals and voucher codes that can be applied to Air China bookings for extra savings.
- Travel during off-peak seasons — Avoid peak travel periods such as Chinese New Year, Golden Week (October), and Malaysian school holidays to enjoy lower fares.
- Compare nearby airports — If your final destination in China is flexible, compare fares to different Chinese cities and use domestic connections within Air China's network.
- Book flight + hotel bundles — Traveloka's bundle feature can offer significant discounts when you book Air China flights together with hotel accommodation.
How to Book Air China Flight Tickets on Traveloka
Booking your Air China flight on Traveloka is a quick and straightforward process. Follow these simple steps:
- Open the Traveloka app or visit www.traveloka.com on your browser.
- Select Flights from the main menu and enter your travel details — departure city (e.g., Kuala Lumpur), destination (e.g., Beijing), travel dates, number of passengers, and preferred cabin class.
- Browse the search results and filter by airline to find Air China flights. Compare prices, flight times, and layover options.
- Select your preferred Air China flight and review the fare details, including baggage allowance and fare conditions.
- Enter passenger information including full name (as per passport), nationality, passport number, and contact details.
- Choose any add-ons such as travel insurance, extra baggage, or seat selection if available.
- Select your preferred payment method — credit card, debit card, online banking, or Malaysian e-wallets like Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay.
- Complete your payment and receive your Air China e-ticket instantly via email and in the Traveloka app.
You can manage your booking at any time through the My Bookings section in your Traveloka account, including checking your flight status, rescheduling, or requesting a cancellation.