|Check-in Time Limit|
|1 hour before departure|
Established in 2007, Firefly is a subsidiary airline, wholly owned by Malaysia Airlines Berhad, under a separate management. Operating out of Penang International Airport and Sultan Abdul Aziz Shah Airport in Subang, Firefly provides connections to 17 domestic destinations, as well as southern Thailand, Singapore, and Indonesia’s island of Sumatra. In 2010, Firefly was honored as the Best Value Airline of the Year in the Commercial Air Transportation Category at the prestigious Frost & Sullivan Asia Pacific Aerospace & Defense Awards.
Firefly offers flights exclusively in economy class. However, the airline provides two kinds of services for its passengers, which are FlyPremier and FlyBASIC. FlyBASIC passengers will get a free checked baggage allowance of 20 kg, while FlyPremier passengers will get 30 kg. FlyPremier passengers will also get a free seat selection, priority baggage, one free flight change up to two hours before the departure time, and access to SkyLounge in Subang Skypark Terminal. FlyBASIC passengers can also select their preferred seat, but a fee will be applied.
On a short-haul flight, Firefly provides its passengers with snacks and mineral water. A great selection of main dining menu that showcases Malaysian taste is also available for purchase, such as basmati lemak rice, mihun biryani, or sweet potato curry puff. Western menus such as spaghetti bolognese, spaghetti Mamak Style, or mac and cheese are also available onboard.
Firefly offers a special frequent flyer program, Enrich, cooperating with Malaysia Airlines, to reward its loyal passengers. Therefore, passengers can earn Enrich Miles when they fly either with Firefly or Malaysia Airlines. After registering as a member, passengers will receive the Enrich Blue card, the entry level membership. With regular travels on Firefly and Malaysia Airlines, passengers can move up the various elite tier levels, such as Enrich Silver, Enrich Gold and Enrich Platinum. The higher the tier level, the more benefits and privileges they will receive. Accumulated Enrich Miles can also be redeemed for excess baggage payment, hotel stays and flight rewards among others.
Representing the brand’s identity, Firefly’s flight attendant uniform is dominated with a fresh orange color. For the female flight attendants, the uniform features a long blouse with a V-neck accent and three metallic buttons on the right part of the collar. They also wear a scarf and belt in similar color. Meanwhile, the male flight attendants wear an orange shirt, long black trousers, and a belt. With its orange and white colors, Firefly’s flight attendant uniform looks very fresh, embodying the airline’s brand image perfectly.
Max. 7 kg (Dimension: 56 x 36 x 23 cm)
Max. 20 kg
Please find the check-in time for all Firefly flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before depature
30 minutes before departure
Online check-in is also available for Firefly flights. Please follow the steps below.