About Qantas

Qantas is Australia's flag carrier and one of the most recognised airlines in the world, operating under IATA code QF and ICAO code QFA. Headquartered in Mascot, a suburb of Sydney adjacent to Sydney Airport, Qantas was founded on 16 November 1920 in Winton, Queensland, as Queensland and Northern Territory Aerial Services Limited. This makes Qantas the world's third-oldest airline still in operation. The airline is a founding member of the oneworld alliance, which it co-established in 1998 alongside American Airlines, British Airways, Canadian Airlines, and Cathay Pacific.

Qantas serves Australian domestic and international travellers, with flights also sold through airline partnerships. For a journey from Malaysia, distinguish the QF flight number from the airline operating each sector. Qantas lists Kuala Lumpur–Australia codeshare services operated by Malaysia Airlines, including Sydney and Melbourne. Check the operator, stops and cabin shown for your dates before choosing a ticket.

Airline Overview and History

Qantas has a rich history spanning more than a century, evolving from a small outback mail carrier into one of the world's leading international airlines. Key milestones include:

• 16 November 1920 — Founded in Winton, Queensland, by Paul McGinness, Hudson Fysh, and Fergus McMaster as Queensland and Northern Territory Aerial Services Limited
• 1921 — Relocated headquarters to Longreach, Queensland, for better connectivity along planned flight routes
• 1922 — Won the government contract for the Charleville to Cloncurry mail service and began scheduled flights
• 1935 — Launched its first international service between Brisbane and Singapore in partnership with Imperial Airways
• 1947 — Nationalised by the Australian government as Qantas Empire Airways
• 1959 — Entered the jet age with the delivery of its first Boeing 707-138
• 1993 — Merged with Australian Airlines, the domestic carrier, to form the single Qantas brand operating both domestic and international services
• 1995 — Fully privatised and listed on the Australian Securities Exchange
• 1998 — Co-founded the oneworld airline alliance, one of the three major global airline alliances
• 2008 — Took delivery of its first Airbus A380, introducing a new benchmark in long-haul premium travel
• 2018 — Launched the first direct Perth to London service on 24 March 2018 using the Boeing 787-9 Dreamliner, marking the first regular non-stop passenger service between Australia and Europe
• 2022 — Announced Project Sunrise, the plan to operate non-stop flights from Sydney to London and New York using the Airbus A350-1000

Qantas's primary hub is Sydney Kingsford Smith Airport (SYD), supported by secondary hubs at Melbourne Tullamarine Airport (MEL), Brisbane Airport (BNE), and Perth Airport (PER). The airline's vision is to be the world's best premium airline, driven by a commitment to safety, operational excellence, and customer experience. Qantas holds an Air Operator Certificate issued by the Civil Aviation Safety Authority (CASA) of Australia and maintains the highest international safety certifications.

Fleet and Aircraft

Qantas operates a modern and diverse fleet of wide-body and narrow-body aircraft suited for both long-haul international and domestic routes. The fleet includes the following aircraft types:

• Airbus A380-800 — Qantas's flagship aircraft, operating on ultra-long-haul routes including Sydney to London (via Singapore), Sydney to Dallas/Fort Worth, and Melbourne to Los Angeles. Features four cabin classes: First, Business, Premium Economy, and Economy
• Boeing 787-9 Dreamliner — A fuel-efficient wide-body aircraft used on international routes including Perth to London, Melbourne to San Francisco, and various Asia-Pacific services. Configured with Business, Premium Economy, and Economy cabins
• Airbus A330-200 — Wide-body aircraft deployed on medium- to long-haul routes across Asia and the Pacific
• Airbus A330-300 — A larger variant of the A330 used on high-demand international and domestic trunk routes
• Boeing 737-800 — The workhorse of the domestic fleet, connecting cities across Australia. Being progressively replaced by the Airbus A321XLR
• Airbus A321XLR — The newest addition to the fleet, replacing the Boeing 737-800 on domestic and short-haul international routes. Deliveries are underway with a total order of 48 aircraft

Qantas currently schedules its first Airbus A350-1000ULR delivery for April 2027. Its Project Sunrise plan lists Sydney–London nonstop flights from October 2027, with tickets on sale from February 2027, followed by Sydney–New York from mid-2028, with tickets on sale from August 2027. These are planned services, subject to regulatory approvals and aircraft certification. They are not current nonstop options from Malaysia. Compare the aircraft and operating airline shown for your selected dates rather than assuming that a future A350 cabin is available on an existing Qantas itinerary. Qantas Engineering maintains the airline’s fleet at facilities across Australia under CASA oversight.

Top Flight Routes

Qantas operates an extensive network connecting Australia to the world. For travellers from Malaysia, the airline offers convenient connections to Australian cities and beyond. Popular Qantas routes accessible from Malaysia include:

• Kuala Lumpur to Sydney — The most popular route between Malaysia and Australia, ideal for business, tourism, and students heading to Sydney
• Kuala Lumpur to Melbourne — Connecting Malaysia to Australia's cultural capital, popular with tourists and the large Malaysian diaspora in Melbourne

For these Kuala Lumpur routes, a Qantas flight number does not establish that a Qantas aircraft operates the service. Malaysia Airlines operates the published Qantas codeshares to Sydney and Melbourne. Related route pages below help you compare available itineraries; they do not confirm a particular airline, connection or through-ticket on every departure:

• Kuala Lumpur to Singapore — Connect through Singapore Changi for Qantas flights to Sydney, Melbourne, Brisbane, and Perth
• Kuala Lumpur to Hong Kong — Connect via Hong Kong with oneworld partner Cathay Pacific for onward flights to Australia
• Kuala Lumpur to London — For travellers heading further afield, Qantas connects via its Kangaroo Route through Singapore
• Kuala Lumpur to Dubai — Compare Dubai itineraries and inspect each operating airline. Emirates is a Qantas partner; a partnership is different from oneworld membership.

Search on Traveloka to find the latest available Qantas routes and fares from Kuala Lumpur and other Malaysian departure cities.

Baggage Allowance and Policies

Understanding Qantas's baggage rules before you travel helps you pack efficiently and avoid unexpected charges at the airport. Qantas uses a weight-based baggage system for most international routes (excluding flights to/from the Americas, which use a piece-based system).

Cabin Baggage

• International Economy: Normally one overhead bag up to 7 kg plus a small personal item. Check departure-country exceptions and any partner-operated sectors.
• International Premium Economy and Business: One overhead bag, one underseat bag and a small personal item. The combined bag allowance is 14 kg, with a maximum of 10 kg per item.
• International First: The same standard 14 kg combined arrangement applies, with no bag over 10 kg. India departures have separate rules. On a mixed-airline journey, prepare for the lowest applicable cabin allowance.
• Bag dimensions: The overhead bag limit is 56 × 36 × 23 cm; an underseat bag has a separate 34 × 48 × 23 cm limit. Include wheels and packed-away handles. Garment bags have their own dimensions and count towards the allowance.

Checked Baggage

Free checked baggage allowances on international flights (weight-based, excluding Americas routes) are as follows:

• Economy: 30 kg
• Premium Economy: 40 kg
• Business: 40 kg
• First: 50 kg

Qantas Frequent Flyer and Qantas Club checked-baggage benefits depend on status, route and operating airline. Do not add a fixed extra allowance to every cabin or itinerary. Confirm the baggage recorded for the ticket. No single checked bag may exceed 32 kg.

Excess Baggage Fees

Where eligible, additional checked baggage can be purchased through Qantas Manage booking up to three hours before departure, provided you have not checked in. The service is for qualifying Qantas-operated flights with a QF number; partner-operated flights and connections to or from another airline within 24 hours have restrictions. Check availability and the quoted cost for your reservation rather than using a fixed per-kilogram estimate. For a Traveloka booking, review the extras available in your booking details or request assistance.

Prohibited and Restricted Items

Qantas follows international aviation security regulations. Key restrictions include:

• Dangerous goods, flammable materials, explosives, and sharp objects are prohibited in both cabin and checked baggage
• Lithium batteries, power banks, and electronic cigarettes must be carried in cabin baggage only
• Liquids, aerosols, and gels in cabin baggage must be in containers of 100 ml or less, packed in a single transparent resealable bag

Check-in Guide

Online Check-in

Qantas offers online check-in through the Qantas website or the Qantas app, opening 24 hours before scheduled departure. Online check-in closes:

• Domestic flights (within Australia): 30 minutes before departure
• International flights: 90 minutes before departure

After completing online check-in, passengers with checked baggage can proceed directly to the bag drop counter at the airport, saving significant time during peak travel periods.

Airport Counter Check-in

For passengers who prefer to check in at the airport, Qantas counters are available at all departure airports. Recommended arrival times:

• Domestic flights: At least 1.5 to 2 hours before departure
• International flights: At least 3 hours before departure

Business and First Class passengers, as well as Qantas Frequent Flyer Gold, Platinum, and Platinum One members, have access to priority check-in counters for a faster, more seamless airport experience.

Cabin Classes and In-Flight Experience

Qantas offers up to four cabin classes on its international flights, delivering a full-service premium experience across every class of travel.

Economy Class

Qantas Economy provides a comfortable experience with complimentary multi-course meals featuring Australian-inspired cuisine, a full bar service with Australian wines and beers, personal seatback entertainment screens with hundreds of movies, TV shows, and music, USB charging and in-seat power, pillows, and blankets on international flights.

Premium Economy

Available on the Airbus A380 and Boeing 787-9 Dreamliner, Premium Economy offers a wider seat (approximately 58 cm) with a generous 96.5 cm pitch in a 2-3-2 configuration on the Dreamliner. Passengers enjoy dedicated check-in and priority boarding, noise-cancelling headphones, an amenity kit, larger pillows, 100 percent wool blankets, and enhanced meal options with premium wine selections.

Business Class

Qantas Business features lie-flat seats that convert into fully flat beds with direct aisle access on most international aircraft. Passengers enjoy Qantas Lounge access worldwide, premium dining curated by Neil Perry, luxury amenity kits, noise-cancelling headphones, and larger personal entertainment screens. The Business cabin on the Boeing 787-9 features the innovative Business Suite in a 1-2-1 configuration.

First Class

Qantas First on the A380 has an armchair that converts into a fully flat bed, with First-cabin dining and entertainment. The A380 First cabin has 14 seats in a 1-1-1 layout. Do not assume that a separate bed and fully enclosed suite described in a future aircraft announcement is the A380 product. Review the aircraft and seat map assigned to your actual flight; cabin products and lounge eligibility depend on the booked service.

In-Flight Entertainment

Qantas's in-flight entertainment system offers hundreds of movies, TV series, music albums, podcasts, and games on personal seatback screens across all classes. On aircraft without seatback screens, passengers can stream content via the Qantas Entertainment app to their personal devices. The upcoming Airbus A350 fleet will feature Panasonic's OLED 4K Astrova seatback screens with Bluetooth connectivity for personal wireless earbuds and headphones.

In-Flight Meals

Qantas is a full-service airline offering complimentary meals and beverages on all international flights across every cabin class. Meal options include a variety of dietary choices — halal, vegetarian, vegan, kosher, gluten-free, and other special meals can be pre-ordered at least 24 hours before departure through Manage Booking. On Australian domestic flights, complimentary snacks and beverages are provided, with a more extensive meal service on longer sectors.

Passenger Policies and Special Services

Travelling with Children and Infants

• Children (2–11 years): Must be accompanied by a parent or guardian aged 15 years or older, require their own seat and ticket at child fare rates
• Infants (under 2 years): May travel on an accompanying adult's lap with a reduced infant fare. Bassinets are available on request for long-haul flights (subject to availability and seat location)
• Required documents: Valid passport for all international travel. Birth certificate may be required for domestic travel within Australia
• Strollers and car seats can generally be checked at the boarding gate free of charge

Unaccompanied Minors

• Children aged 5–11 years: Must be registered for the Qantas Unaccompanied Minor service on eligible domestic and international flights under 6 hours. For international flights over 6 hours, children must be aged 6 years or older to be eligible
• Children aged 12–15 years: May optionally register for the Unaccompanied Minor service or travel independently as a young passenger
• A supervision fee applies — approximately AUD 55 per direction for domestic flights and AUD 90 per direction for international flights
• Parents or guardians must complete required documentation and ensure a designated responsible adult is present at both departure and arrival airports

Pregnant Passengers

• Single pregnancy: Travel permitted up to the end of the 36th week on flights over 4 hours, and up to the end of the 40th week on flights under 4 hours
• Multiple pregnancy (twins or more): Travel permitted up to the end of the 32nd week on flights over 4 hours, and up to the end of the 36th week on flights under 4 hours
• Medical certificate: A fitness-to-fly certificate from a registered medical practitioner or midwife is required for travel beyond 28 weeks of pregnancy
• Consult your healthcare provider before booking to ensure it is safe to travel

Passengers Requiring Special Assistance

Qantas provides a range of services for passengers with reduced mobility, visual or hearing impairments, or medical conditions. Available services include:

• Wheelchair assistance from check-in through boarding, during transit, and upon arrival
• Aisle wheelchairs for moving within the aircraft cabin
• Priority seating and boarding arrangements
• Carriage of mobility aids and medical equipment such as portable oxygen concentrators (subject to prior approval)
• Assistance for passengers who are vision-impaired, including guide dog carriage in the cabin on eligible routes

Passengers who require special assistance should notify Qantas or Traveloka at least 48 hours before departure to ensure all arrangements are in place.

Reschedule, Cancellation, and Refund Policy

Rescheduling Flights

To reschedule a Qantas flight booked through Traveloka:

• Open the Traveloka app or website and navigate to My Booking
• Select the booking you wish to modify
• Choose the reschedule option and select a new flight date or time
• Pay any applicable rescheduling fees or fare differences

Flexible fare types (such as Flex or Business Saver) typically allow rescheduling with lower or waived fees, while Sale and Red e-Deal fares may have stricter conditions and higher change fees.

Cancellations and Refunds

Refund eligibility depends on your ticket type:

• Flexible and fully refundable fares (Business Flex, First): Cancel and receive a full refund to the original payment method
• Semi-flexible fares (Business Saver, Premium Economy Flex): Cancellation fee may be deducted from the refund amount
• Restricted and promotional fares (Sale, Red e-Deal): Generally non-refundable; may be converted into a Qantas travel credit for future bookings, minus a cancellation fee

To request a cancellation or refund, visit your booking details on Traveloka and follow the guided process. Refund processing typically takes 7 to 30 business days depending on the payment method and fare type.

Why Book Qantas Flights on Traveloka

Booking Qantas flights through Traveloka offers numerous advantages for Malaysian travellers:

• Competitive pricing — Access exclusive deals and promotional fares on Qantas flights to Australia and beyond
• Easy comparison — Sort and filter flights by price, departure time, duration, number of stops, and airline to find the best option
• Flexible payment — Pay in Malaysian Ringgit (RM) using credit or debit cards, bank transfers, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plans
• Instant e-ticket — Receive your booking confirmation immediately via email and the Traveloka app
• 24/7 customer support — Multilingual support team available to assist with any booking issues, changes, or travel queries
• Loyalty rewards — Earn Traveloka points, enjoy cashback, and access member-exclusive deals on flights and travel packages
• Comprehensive travel platform — Bundle your Qantas flight with hotels, airport transfers, and travel insurance for additional savings

Tips for Finding Cheap Qantas Flights on Traveloka

Use these strategies to secure the best fares on Qantas flights from Malaysia:

• Compare booking dates — There is no fixed number of weeks before departure that guarantees the lowest Qantas fare. Compare the complete ticket price and conditions for dates that suit your plans.
• Be flexible with dates — Use Traveloka's fare calendar to compare prices across different travel dates and find the cheapest options
• Compare nearby departure dates — Check weekday and weekend options with the same passengers, baggage and ticket conditions. No weekday consistently guarantees a lower Kuala Lumpur–Australia fare.
• Set Price Alerts — Activate Traveloka Price Alerts to get notified instantly when fares drop on your preferred Qantas route
• Check promotions — Visit the Traveloka promotions page regularly for flash sales, seasonal deals, and exclusive promo codes on Qantas flights
• Travel off-peak — Avoid Australian school holiday periods (December–January, April, July, September) and Malaysian public holidays for lower fares
• Bundle your trip — Book flights and hotels together on Traveloka for bundled discounts and additional savings
• Consider connecting flights — Sometimes routing through Singapore or other hubs can offer lower total fares compared to direct services

How to Book Qantas Flight Tickets on Traveloka

Follow these steps to book your Qantas flight on Traveloka:

1. Visit traveloka.com or open the Traveloka app and navigate to the Flights section
2. Enter your departure city (e.g., Kuala Lumpur) and destination (e.g., Sydney or Melbourne), select your travel dates, choose the number of passengers, and select your preferred cabin class
3. Tap the search button to view all available flights for your route, including Qantas and other airlines
4. Sort results by price, departure time, duration, or number of stops, and select your preferred Qantas flight
5. Enter passenger details — full name (as shown on passport), date of birth, nationality, passport number, and contact information
6. Add optional extras such as additional baggage, seat selection, travel insurance, or airport transfers
7. Review your booking summary including the total fare, taxes, fees, and any add-ons
8. Choose your preferred payment method — credit or debit card, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plan
9. Complete the payment and receive your e-ticket instantly via email and the Traveloka app

Save or screenshot your e-ticket for reference at the airport. Present your passport and e-ticket at check-in, and you are ready to fly with Qantas to your destination.