Help Center - Flights

Refund in the Form of Traveloka Points

Refund in the form of Traveloka Points offers the following benefits:

1. Faster refund

When you agree to get refunded in the form of Traveloka Points, you typically only need to wait 24 hours from the time you gave your consent to the time you receive the amount in your Traveloka Points account. No more waiting too long to get refunded!

2. Immediate redemption 

As Points become active as soon as they reach your account, you can redeem them for your purchases immediately.  

3. Flexible use

Redeem all or just a few, you can use your Points to purchase any Traveloka product and reward coupons from our merchants. Points are redeemable for one full year since you’ve received them. 

For more information on Traveloka Points, go to this page




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