ibis budget Melbourne CBD

Run on the principle that even if you ask, you might not receive...unless you persist. Has a mindset that all that matters is taking the money, service is secondary. Had to Demand my paid breakfasts, and then front manager only gave them grudgingly. I later showed her the booking with informed said breakfasts. The breakfasts themselves are so poor and second rate, even for 'continental' breakfast, which wasn't stated on the original booking which implied cooked breakfasts. Place is absolutely dirty carpets, only one pillow each, cheap and nasty. Worst hotel I've stayed in Melbourne..Need to realise that it's not all about receiving the money and then not delivering.

There a broken shower door left leaning on the wall of the room

Location - Brilliant. Price - Excellent for a budget hotel. Staff - Pleasant and obliging. Room - Clean and tidy. Overall - A great place to stay in Melbourne.

Ik

Toilet soace too small

Originally allocated a room that had several issues. Staff were very helpful and offered a free upgrade to another room. Central CBD location, super convenient!! Very clean.

Location

E needed just a night to go to the rugby, so it suited our need. It was clean and the staff were helpful, but being a budget hotel it was quite tiny, we have stayed there before and the room was bigger so we went for it but at the end of the bed was tight to have TV a on that wall. Good stay though did a purpose. Thanks

Great location, very quiet but close to everything. Staff were very helpful and friendly.

Clean room. A bit dated but reajjy good for the price. Breakfast was very basic but again for the price still good. Will stay here again.

Definitely a budget hotel but perfect for work trips and solo trips

The rooms were quite small in size compared to what was advertised. No room for people to even change. Bed size was very small. Breakfast had very limited options!

Good location for a short stay

Probably the worst use of my money. What a rip off and honestly terrible service. Never again

staff cleaned effectively enough to throw away my retainer on the bedside table. Only about $200 into the trash and 'cleaned'. Sent an email. No response.

I'll always choose to stay here in Melbourne. It's clean, cheap, and in a perfect location. The people checking you in are always nice and the elevators work and are fast. 10/10

Hard to believe such a hotel as this can still operate in the modern era. Ibis' reputation is surely being damaged by this establishment. The room had no towels and no heating. We requested towels from reception and she provided these as well as a small electric heater for the room which was required given it was mid winter in Melbourne. Unfortunately this heater didn't work requiring us to borrow a small fan heater which was running in the hall wall. We didn't risk using this for long as it was glowing red after 5 minutes. The toilet light didn't work neither did the bedside hard wired lights. There was no remote for the TV which, although operating on a screen saver, had damaged to one half of the screen. I very rarely have ever written a review but this hotel is certainly worth of 'caveat emptor', buyer beware!!!

Comfortable bed. Clean & quiet. Friendly & helpful staff.

Toilet was broken. Heater was not working properly, some rooms have new aircon/heater others have old heaters that are not serviced and smell of burning when switched on.

There was nothing to say good