The Langham, Melbourne

Best hotel

Great hotel

Wonderful accomodation

Excellent staff that helped us with a variety of requests to make our stay more enjoyable. The breakfast buffet is excellent with western and Asian favorites. The location on Melbourne’s Southbank was a big plus. Plenty of restaurants to choose from and a wonderful promenade along the Yarra River.

My stay had many positives: the room was comfortable, the hotel was clean and elegant, staff were generally warm and friendly, the location was excellent, and the Diptyque toiletries were a lovely touch. However, several aspects fell below the standard expected of a 5-star hotel. Most concerning was a food safety issue. I advised staff of a prawn/crustacea allergy when ordering chicken satay and asked for no prawn chips. The dish arrived with plain chips, but the “fragrant rice” was mixed with prawns hidden beneath a fried egg. After one bite I felt an immediate mild reaction. If my allergy were more severe, the consequences could have been serious. It was alarming that the allergen was not listed, staff were unaware, and the dish was still served after I disclosed the allergy. Food quality overall was disappointing. The breakfast buffet felt well below the price point, and bar service was inconsistent, including a cocktail missing a key ingredient and careless wine service. I was also disappointed the spa was fully closed on ANZAC Day Saturday, as spa access was a major reason I booked and part of my birthday plans. There were also room maintenance issues: a wardrobe light that would not switch off, doors that would not fully close causing unwanted light overnight, and a leaking cold tap that pooled water on the vanity and soaked personal items. Overall, a pleasant property with strengths, but several avoidable lapses that felt below luxury hotel expectations.

Amazing breakfast, great location

Agreed a price for breakfast and got charge another. Possibly Expedia fault. They do not reply eith we r

Amazing hotel. They do everything perfect. Rooms are great, views excellent, location is ideal, beds very comfortable and Rooms are quiet. Pool, spa and gym are fantastic and open early till late. Buffet breakfast is one of the best. Service is absolutely top notch

Great pool & gym! Great area.

Fantastic breakfast and friendly, caring staff members; definitely a luxurious stay.

Breakfast was awesome - from a make yourself juice bar to quality eggs bacon and pastries.

Very clean throughout. Staff are awesome. Food is fantastic.

Staff were very polite and helpful. We had trouble with our toilet not working on arrival which when reported, maintenance were sent up straight away to rectify. But again on our last day the toilet did not work which was a little frustrating when in a bit of a rush to checkout for flights. Reported it again on our check out Otherwise, this hotel is beautiful

Very helpful and friendly staff

Amazing spread, staff most helpful and courteous, making one feel like you’re the only guest there.

Perfect location and very nice and clean hotel

Loved everything at the Langham - will definitely stay there again!

The Langham Melbourne is a gorgeous hotel, elegant and lovely staff. I always love a stand alone shower in a hotel - though the shower head could be further out from the wall). The only things that could be addressed is perhaps it is time for new mattresses, as the current ones have obvious dips and quicker service at the bar (we waited over 20 minutes for cocktails at 5PM on a Friday evening). Overall a gorgeous hotel, would stay again.

Positives: really great breakfast, good location. Some staff were fantastic. But this is a really tired, out dated hotel. Disappointed that our room type wasn’t available,

The room was clean and comfortable. The bed was amazing. We had a fantastic view of the Yarra River.