The Occidental Hotel

The room looks run down,needs a renovation. The shower took 10 minutes before hot water was available.

Room a bit spartan and carpet a bit threadbare but all very clean and lovely bathroom. Kettle was a big plus and there was also a microwave and fridge with milk for our tea. Very convenient for Wynyard station trains to Circular Quay and direct to Airport. Easy with luggage.

Noisy earlier on from down stsirs then lots of noise from york str side of hotel

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Giid ce tral location near the harbor. Great value for the money.

Clean room, quiet place and was well worth a visit.

The room was perfect, tea/coffee making facilities, tv, fridge, microwave and a sink in the bedroom. Was in easy walking distance of most tourist attractions and transport connections. Would highly recommend the Occidental hotel to anyone!!!

The check in is within a pub setting. It was very noisy downstairs and quite off putting to a single parent with child. The room itself was older style and somewhat sufficient for a one night stay. TH and air con worked. Weird set up with shared bathrooms and showers outside but sink inside room. No soundproofing at all so the noise from the city starts at 6 am. Blinds that don’t keep light out. Bed was clean but only 3 pillows. A sufficient but not enjoyable stay

The room was clean and the hotel was convenient to the city center.

This was a good place to stay for a short amount of time. Our room was clean, supplied with a fridge, table, 2 chairs & 3 beds which we did not need, but would be great for a family. it was a corner unit right on York Street, so we were thankful that we travel with earplugs. Beds were comfortable, pillows not so much as they are “pitiful”. We had a private bathroom in our room which was great. We were only given 2 large towels when we first arrived and then the next day we had a hand towel and a bath mat appear. Close to everything we needed to make our trip enjoyable. It is an old hotel on a very busy road in the CBD & it is also a very popular hotel when work is done, so people spill out onto the sidewalks and they stay late. The price was the main draw and overall you get what you pay for.

Great place to stay. Bathrooms shared and clean. Room clean. Staff friendly. Held our bags before checkin so we could wander. Easy checkout. There will be noise because it's above a pub. AC was great white noise. Great location as a jump spot for touristy things. Reasonable price. Expect these things and it's a 5 star experience.

spotless rooms, amazing water pressure, friendly bar staff, easy sign in and out process, in a very accessible place. will be coming back.

It looked like an older hotel. There is no hotel staff onsite so if you need assistance (like lost keys, wifi password, etc) you might be out of luck. They have two phone numbers on the door to call for assistance but it might be a problem if you try using a cell phone from another country. I rented one of the cheaper rooms -- it had no private shower/toilet. You essentially have to share the toilet and shower with everyone else on the floor but they were clean and functional. It is satisfactory if the price is low. No complaints since I was doing this cheap on peak season.

The room was spacious and clean. The shared bathroom was always clean. Tea & coffee in the room was nice to have. We arrived on January 1st (holiday) & the bar (where we were to check in) was closed. No clear communication how to check in on a holiday. There was a phone # on the door that we were able to contact someone & we got let in. The staff were great - very friendly.

The room was tired but clean

We have stayed here before without issue however this stay was absolutely terrible. Our first night we got very little if any sleep as the window was banging back and forth with each passing vehicle. Called the after hours number and was given a piece of cardboard to stuff in the window. The second night was even worse. 4 pieces of cardboard did not slow the banging window and to add to our frustration there was no hot water for a shower despite running the water for about 20 min. We called at checkout and voiced our displeasure. The gentleman said he couldn’t do anything for us but would have the manager reach out via a phone call. That was Tuesday, when Sunday came, no call. I called again and the lady I spoke to was aware of our complaints and was surprised the manager had not contacted me. She asked me to go through Expedia and complain but I told her the only option with Expedia would be a negative review and I didn’t want to leave one without first talking to the manager and making her aware of our terrible stay. She said she would have her call but not to expect to hear from her until Tuesday. Well shortly after hanging up the manager called. The conversation did not go well at all. She started accusing me of threatening them with a negative review and trying to hold them hostage. I hadn’t even asked for anything and in all honesty I wasn’t looking for anything except recognition of our issues and a promise they would attempt to fix them so nobody else would encounter

Great location, the rooms are very dated but the reception staff were very nice.

Good stopover before our cruise. Walkable distance to the port.

Clean room but old building. Good location for activities.

Room was clean , great location