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8.9
/10
Exceptional
688 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Hotel is good. Room is big. I got a free upgraded room and a free birthday cake and decoration for my mom's birthday. Breakfast has a lot of variations. The Chinese restaurants at the 37th and 1st floor are delicious. Didn't have time to try the spa, sauna, and swimming pool, but you need to remember which elevator you need to use when going to the lobby, ground floor, and room. Definitely will stay here again.

Peter

10.0
/ 10
The private 25th floor lounge is incredible! The entire staff is absolutely the Best!!!❤️ Can't wait to return in December!!!!

Yuk Yu

10.0
/ 10
Room is clean, design is stylish. Did not have breakfast at the hotel this time due to my tight schedule. Location of the hotel is good, a lot of good restaurants and also very shopping friendly.

Sheila

10.0
/ 10
The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
In the Area
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1881 Baoan Nan Road, Luohu District, Luohu, Shenzhen, Guangdong, China, 518000

Main Facilities

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This accommodation offers:
Outdoor pool
Steam room
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Shops
Staying at Grand Hyatt Shenzhen is a good choice when you are visiting Luohu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Shenzhen

1881 Baoan Nan Road, Luohu District, Luohu, Shenzhen, Guangdong, China, 518000
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Lobby Grand Hyatt Shenzhen
Exterior 2 Grand Hyatt Shenzhen

Discover More About Grand Hyatt Shenzhen

General
In Shenzhen (Luohu)

Location
Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Dongmen Pedestrian Street. This luxury hotel is 1.1 mi (1.8 km) from Luohu Port and 1.6 mi (2.5 km) from Huaqiangbei.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The MixC Shopping Mall - 0.7 km / 0.5 mi
International Foreign Trade Center - 1.1 km / 0.7 mi
Shenzhen Museum - 1.1 km / 0.7 mi
Shenzhen Grand Theater - 1.2 km / 0.8 mi
KK Mall - 1.3 km / 0.8 mi
Luohu Commercial City - 1.5 km / 0.9 mi
Shenzhen Science and Technology Museum - 1.5 km / 0.9 mi
Dongmen Pedestrian Street - 1.6 km / 1 mi
Luohu Port - 1.9 km / 1.2 mi
Huaqiangbei - 2.4 km / 1.5 mi
SEG Electronics - 2.4 km / 1.5 mi
Shenzhen Central Park - 3.4 km / 2.1 mi
Shenzhen Stadium - 3.5 km / 2.1 mi
Shenzhen Lianhuashan Park - 5 km / 3.1 mi
Shenzhen Civic Center - 5.1 km / 3.2 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 52.3 km / 32.5 mi
Shenzhen Intl. Airport (SZX) - 38.8 km / 24.1 mi

The preferred airport for Grand Hyatt Shenzhen is Shenzhen Intl. Airport (SZX).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite at China Lodge, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 471 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Grand Hyatt Shenzhen

Facility

  • Outdoor pool
  • Steam room
Swimming Pool Grand Hyatt Shenzhen
Swimming Pool
Entertainment Facility Grand Hyatt Shenzhen
Entertainment Facility
Fitness Center Grand Hyatt Shenzhen
Fitness Center
Functional Hall Grand Hyatt Shenzhen
Functional Hall
Common Space Grand Hyatt Shenzhen
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Shops
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Banquet
  • Parking

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires guests to wear swimming caps while in the pool.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shenzhen
471
Number of floors in Grand Hyatt Shenzhen
38
Another facilities in Grand Hyatt Shenzhen
Romantic proposal packages, Outdoor pool, Spa, Shops, Steam room

Frequently asked question in Grand Hyatt Shenzhen

What is normal check-in & check-out time at Grand Hyatt Shenzhen?
The standard check-in time at Grand Hyatt Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shenzhen provide breakfast?
Yes, Grand Hyatt Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grand Hyatt Shenzhen have?
Grand Hyatt Shenzhen is a 5.0-star hotel.
How many floors does Grand Hyatt Shenzhen have?
Grand Hyatt Shenzhen has 38 floors.
How many rooms does Grand Hyatt Shenzhen have?
Grand Hyatt Shenzhen has 471 rooms in total.
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More Reviews from Other Guests in Grand Hyatt Shenzhen

Overall Ratings & Reviews Grand Hyatt Shenzhen

Traveloka (6)
Other sources (682)
9.0
Exceptional
From 682 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.4

Service and Facilites

9.0

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Traveler Reviews Grand Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Jiaming
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean room
Peter
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The private 25th floor lounge is incredible! The entire staff is absolutely the Best!!!❤️ Can't wait to return in December!!!!
JENNIE ZHEN YEE
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Credit card use not allowed.
Kieran
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location was convenient and check in process was prettt seamless. Our room, as usual with the Hyatt, was large, comfortable and had everything we need. We were particularly impressed with the toilet! We paid extra for the Hyatt Club and had mixed experiences. The afternoon tea was extremely disappointing, as there were barely any food choices and when they ran out, they were not replenished. When we asked the staff, they became confused about the time and said that it would not be refilled. We also asked for some tea and this was somehow forgotten about and we had to re order. We thought that this might only be for one day, however it was consistent on both days. Barely any food choice and what was provided was sub standard. By contrast, the evening cocktails and food were fantastic. Plenty of choice and options which were very tasty and varied. The pool was heated which was very nice, however we were all made to wear hats which we have not experienced before. Check out process was pretty straightforward. The breakfast restaurant was fantastic and had a lot of variety as you would expect with Hyatt.
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Yuk Yu
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room is clean, design is stylish. Did not have breakfast at the hotel this time due to my tight schedule. Location of the hotel is good, a lot of good restaurants and also very shopping friendly.
Stephen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

One of the best hotels, spacious great showers. You’ll love it.
STEPHEN MICHAEL
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Can’t get a good coffee.
Yuan Ping
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes
Eugene
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Spa and gym was very well maintained
Ying Chiu
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good location
Sheila
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
NIKOLAI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everything was good
Ricardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excelente habitación y muy buena ubicación
Banh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Front door was broken. Needed to change for a new room. Furnitures were quite worn-out, scratch marks were common throughout the room. Not quite the standards I expect from Grand Hyatt.
Marco
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent stay …. again and again.
Arlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Xie
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Very attentive staffs who were very helpful during our stay.
cynthia
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Room are clean
John
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Marco
icon-with Partner
with Partner
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was as usual.
Number of reviews per page
20
40

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Exterior 4 Grand Hyatt Shenzhen

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