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Hotel Donde Marcelo

Hotels
Finding rooms for you...
8.2
/10
Very Good
101 reviews

What Guests Say About Their Stay

Windy

10.0
/ 10
Only breakfast is offered but lots of restaurants close by. Just a few blocks from the virgin hotsprings and the center of town and central mercado, where you can get fresh juices and lunch or dinner cheap.

SERGIO

10.0
/ 10
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!

Romeo

10.0
/ 10
Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
In the Area
See Map
Ambato y Pasaje Herrera, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Donde Marcelo is a good choice when you are visiting Baños de Agua Santa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Donde Marcelo

Ambato y Pasaje Herrera, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250
Discover More Places
Lobby Hotel Donde Marcelo
Lobby 2 Hotel Donde Marcelo

Discover More About Hotel Donde Marcelo

General
Near Church of the Virgin of the Holy Water

Location
A stay at Hotel Donde Marcelo places you in the heart of Baños de Agua Santa, within a 5-minute walk of Church of the Virgin of the Holy Water and Friar Enrique Mideros Museum. This hotel is 0.2 mi (0.3 km) from Termas de la Virgen and 0.4 mi (0.6 km) from Banos Central Market.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Church of the Virgin of the Holy Water - 0.2 km / 0.1 mi
Friar Enrique Mideros Museum - 0.2 km / 0.1 mi
Sebastian Acosta Park - 0.3 km / 0.2 mi
Termas de la Virgen - 0.3 km / 0.2 mi
Banos Central Market - 0.3 km / 0.2 mi
Caverna Sigsi Huayco - 0.6 km / 0.4 mi
Juan Montalvo Park - 0.7 km / 0.4 mi
The Magic Village - 0.7 km / 0.4 mi
Chocolate Magic Factory - 0.8 km / 0.5 mi
El Refugio Spa Garden - 1.6 km / 1 mi
Piscinas El Salado Thermal Bath - 2.2 km / 1.4 mi
San Martin Zoo - 2.3 km / 1.4 mi
Cascada Inés María Baños Tungurahua - 3 km / 1.9 mi
Luna Healing Spa - 3.3 km / 2 mi
The Hand of the Pachamama - 4.4 km / 2.7 mi

The preferred airport for Hotel Donde Marcelo is Mariscal Sucre Intl. Airport (UIO) - 210.6 km / 130.9 mi

Facilities
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

All facilities in Hotel Donde Marcelo

Bar, Cafe and Lounge Hotel Donde Marcelo
Bar, Cafe and Lounge
Entertainment Facility Hotel Donde Marcelo
Entertainment Facility
Lobby Hotel Donde Marcelo
Lobby
Accommodation Services Hotel Donde Marcelo
Accommodation Services
Exterior Hotel Donde Marcelo
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Terrace

Things to Do

  • Garden
  • Turkish bath

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Business facilities

Transportation

  • Bicycle rental

Accommodation Policy & General Information in Hotel Donde Marcelo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 11:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - 11:00 - to 11:30
Available rooms at Hotel Donde Marcelo
21
Another facilities in Hotel Donde Marcelo
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Hotel Donde Marcelo

What are available facilities at Hotel Donde Marcelo?
There are top facilites at Hotel Donde Marcelo such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Donde Marcelo?
The standard check-in time at Hotel Donde Marcelo is starting from 12:00 - 11:00 while the latest check-out time is at Before 11:30
How many stars does Hotel Donde Marcelo have?
Hotel Donde Marcelo is a 3.0-star hotel.
How many rooms does Hotel Donde Marcelo have?
Hotel Donde Marcelo has 21 rooms in total.
Is there parking at Hotel Donde Marcelo?
Yes, Hotel Donde Marcelo provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Hotel Donde Marcelo

Overall Ratings & Reviews Hotel Donde Marcelo

Other sources (101)
8.2
Very Good
From 101 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Donde Marcelo

Number of reviews per page
20
40
Top reviews
Sam
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The shower was cold the whole time.
Windy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

They only serve breakfast
Windy
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Only breakfast is offered but lots of restaurants close by. Just a few blocks from the virgin hotsprings and the center of town and central mercado, where you can get fresh juices and lunch or dinner cheap.
Fernando
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Room was clean, friendly staff and comfy beds we enjoyed our stay...
Zoran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This is one solid hotel. It is clean and has friendly staff. Breakfast is better than at nearby hotels and restsurants. Recommended!
Jose
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

GOOD
Andrea
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Nightmare Experience - Avoid at All Costs This was, without a doubt, the worst hotel experience I’ve ever endured. The room was absolutely disgusting and unsafe for anyone to stay in. Black mold covered multiple areas, making the air feel suffocating and the environment a health hazard. The room was filthy, with grime and dirt in every corner. To make matters worse, there was no functioning air conditioning, leaving the room unbearably hot and uncomfortable. The advertised “breakfast” was laughable—completely inedible and poorly presented. It was clear there was no care or effort put into this aspect of the stay. The entire property felt neglected and mismanaged. I ended up leaving the hotel shortly after checking in and demanded a refund and the owner had the audacity to say there wasn’t any mold even after I showed her pictures. I had to book another hotel last-minute just to escape this nightmare. Do yourself a favor and avoid this place entirely. It’s not worth the risk to your health, safety, or sanity. Stay far, far away.
Read More
Cielo
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
John
icon-Leisure
Leisure
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

It is a clean place walking distance to most amenities. I would stay again in futute travels.
Andrew
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Read More
James
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
SERGIO
icon-with Partner
with Partner
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
Ramon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great room, spacious and clean. Close to everything you need.
Brad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful. My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Ugly bathroom and bad smells in it. Hot water didn't work properly.
Romeo
icon-
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Amazing service. But this hotel is in great disrepair. It is extremely loud- you can hear the folks in the kitchen in the morning and evening. The mirrors were faded, the room door didn’t open easily as the handle was broken. The bed was fine, but the bathroom smelled awful and though it was clean, it was in disrepair with tiles kissing in the shower and holes in the walls.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Ubicación cercana al centro. Aunque cuenta con parqueo es complicado para carros grandes debido a como ha sido construido. La habitación que me asignaron no incluía las características de la habitación que se eligió en la aplicación. A pesar de que uno indica el número de personas que se hospedará, no habian suficientes toallas en la habitación, aunque luego de solicitarlas fueron entregadas.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Good hotel i had a good time me gusto mucho mi estadia en el hotel.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Donde Marcelo

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Overall Ratings & Reviews Hotel Donde Marcelo

Other sources (101)
8.2
Very Good
From 101 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Donde Marcelo

Number of reviews per page
20
40
Top reviews
Sam
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The shower was cold the whole time.
Windy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

They only serve breakfast
Windy
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Only breakfast is offered but lots of restaurants close by. Just a few blocks from the virgin hotsprings and the center of town and central mercado, where you can get fresh juices and lunch or dinner cheap.
Fernando
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Room was clean, friendly staff and comfy beds we enjoyed our stay...
Zoran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This is one solid hotel. It is clean and has friendly staff. Breakfast is better than at nearby hotels and restsurants. Recommended!
Jose
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

GOOD
Andrea
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Nightmare Experience - Avoid at All Costs This was, without a doubt, the worst hotel experience I’ve ever endured. The room was absolutely disgusting and unsafe for anyone to stay in. Black mold covered multiple areas, making the air feel suffocating and the environment a health hazard. The room was filthy, with grime and dirt in every corner. To make matters worse, there was no functioning air conditioning, leaving the room unbearably hot and uncomfortable. The advertised “breakfast” was laughable—completely inedible and poorly presented. It was clear there was no care or effort put into this aspect of the stay. The entire property felt neglected and mismanaged. I ended up leaving the hotel shortly after checking in and demanded a refund and the owner had the audacity to say there wasn’t any mold even after I showed her pictures. I had to book another hotel last-minute just to escape this nightmare. Do yourself a favor and avoid this place entirely. It’s not worth the risk to your health, safety, or sanity. Stay far, far away.
Read More
Cielo
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
John
icon-Leisure
Leisure
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

It is a clean place walking distance to most amenities. I would stay again in futute travels.
Andrew
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Read More
James
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
SERGIO
icon-with Partner
with Partner
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
Ramon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great room, spacious and clean. Close to everything you need.
Brad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful. My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Ugly bathroom and bad smells in it. Hot water didn't work properly.
Romeo
icon-
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Amazing service. But this hotel is in great disrepair. It is extremely loud- you can hear the folks in the kitchen in the morning and evening. The mirrors were faded, the room door didn’t open easily as the handle was broken. The bed was fine, but the bathroom smelled awful and though it was clean, it was in disrepair with tiles kissing in the shower and holes in the walls.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Ubicación cercana al centro. Aunque cuenta con parqueo es complicado para carros grandes debido a como ha sido construido. La habitación que me asignaron no incluía las características de la habitación que se eligió en la aplicación. A pesar de que uno indica el número de personas que se hospedará, no habian suficientes toallas en la habitación, aunque luego de solicitarlas fueron entregadas.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Good hotel i had a good time me gusto mucho mi estadia en el hotel.
Number of reviews per page
20
40