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Hotel Donde Marcelo
Hotels
7.8
/10
Pleasant
74 reviews
What Guests Say About Their Stay
SERGIO
10.0
/ 10
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
Romeo
10.0
/ 10
Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Verified traveler
10.0
/ 10
Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
In the Area
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Ambato y Pasaje Herrera, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Available Room Types in Hotel Donde Marcelo
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What's around Hotel Donde Marcelo
Ambato y Pasaje Herrera, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250
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Discover More About Hotel Donde Marcelo
General
Near Church of the Virgin of the Holy Water
Location
A stay at Hotel Donde Marcelo places you in the heart of Baños de Agua Santa, within a 5-minute walk of Church of the Virgin of the Holy Water and Friar Enrique Mideros Museum. This hotel is 0.2 mi (0.3 km) from Termas de la Virgen and 0.4 mi (0.6 km) from Banos Central Market.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Church of the Virgin of the Holy Water - 0.2 km / 0.1 mi
Friar Enrique Mideros Museum - 0.2 km / 0.1 mi
Sebastian Acosta Park - 0.3 km / 0.2 mi
Termas de la Virgen - 0.3 km / 0.2 mi
Banos Central Market - 0.3 km / 0.2 mi
Caverna Sigsi Huayco - 0.6 km / 0.4 mi
Juan Montalvo Park - 0.7 km / 0.4 mi
The Magic Village - 0.7 km / 0.4 mi
Chocolate Magic Factory - 0.8 km / 0.5 mi
Volcano Watching - 1.1 km / 0.7 mi
El Refugio Spa Garden - 1.6 km / 1 mi
Piscinas El Salado Thermal Bath - 2.2 km / 1.4 mi
San Martin Zoo - 2.3 km / 1.4 mi
Cascada Inés María Baños Tungurahua - 3 km / 1.9 mi
Luna Healing Spa - 3.3 km / 2 mi
The preferred airport for Hotel Donde Marcelo is Mariscal Sucre Intl. Airport (UIO) - 210.6 km / 130.9 mi
Facilities
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business Facilities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
All facilities in Hotel Donde Marcelo
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Parking
- Terrace
Things to Do
- Garden
- Turkish bath
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Accessible bathroom
- Accessible parking
Public Facilities
- Smoke-free area
- Safety deposit box
Business Facilities
- Business facilities
- Business facilities
Transportation
- Bicycle rental
Accommodation Policy & General Information in Hotel Donde Marcelo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
12:00 - 11:00
Check-out:
Before 11:30
Pets
Limited Number Of Pets In Room
Additional Policy
Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Essential workers only - NO, No elevators
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 12:00 - 11:00 - to 11:30 |
Available rooms at Hotel Donde Marcelo | 21 |
Another facilities in Hotel Donde Marcelo | Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet |
Frequently asked question in Hotel Donde Marcelo
What are available facilities at Hotel Donde Marcelo?
There are top facilites at Hotel Donde Marcelo such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Donde Marcelo?
The standard check-in time at Hotel Donde Marcelo is starting from 12:00 - 11:00 while the latest check-out time is at Before 11:30
How many stars does Hotel Donde Marcelo have?
Hotel Donde Marcelo is a 3.0-star hotel.
How many rooms does Hotel Donde Marcelo have?
Hotel Donde Marcelo has 21 rooms in total.
What are the guest reviews for Hotel Donde Marcelo?
Hotel Donde Marcelo is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hotel Donde Marcelo
Overall Ratings & Reviews Hotel Donde Marcelo
Other sources (74)
7.8
Pleasant
From 74 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.0
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Traveler Reviews Hotel Donde Marcelo
Number of reviews per page
20
40
Top reviews
Fernando
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room was clean, friendly staff and comfy beds we enjoyed our stay...
Zoran
Leisure Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
This is one solid hotel. It is clean and has friendly staff. Breakfast is better than at nearby hotels and restsurants. Recommended!
Jose
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
GOOD
Andrea
Leisure Family
2.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Nightmare Experience - Avoid at All Costs
This was, without a doubt, the worst hotel experience I’ve ever endured. The room was absolutely disgusting and unsafe for anyone to stay in. Black mold covered multiple areas, making the air feel suffocating and the environment a health hazard. The room was filthy, with grime and dirt in every corner. To make matters worse, there was no functioning air conditioning, leaving the room unbearably hot and uncomfortable.
The advertised “breakfast” was laughable—completely inedible and poorly presented. It was clear there was no care or effort put into this aspect of the stay. The entire property felt neglected and mismanaged. I ended up leaving the hotel shortly after checking in and demanded a refund and the owner had the audacity to say there wasn’t any mold even after I showed her pictures. I had to book another hotel last-minute just to escape this nightmare.
Do yourself a favor and avoid this place entirely. It’s not worth the risk to your health, safety, or sanity. Stay far, far away.
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Cielo
Business and Leisure Family
6.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
John
Leisure
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
It is a clean place walking distance to most amenities. I would stay again in futute travels.
Andrew
Leisure Family
4.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
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James
Leisure with Partner
2.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
SERGIO
with Partner
10.0
/10
Reviewed 142 week(s) ago
Hotels.com verified review
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
Ramon
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
Great room, spacious and clean. Close to everything you need.
Brad
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago
Hotels.com verified review
We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful.
My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
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Verified traveler
Leisure
2.0
/10
Reviewed 249 week(s) ago
Expedia Group verified review
Ugly bathroom and bad smells in it. Hot water didn't work properly.
Romeo
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 257 week(s) ago
Hotels.com verified review
Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
Verified traveler
with Partner
4.0
/10
Reviewed 265 week(s) ago
Hotels.com verified review
Amazing service. But this hotel is in great disrepair.
It is extremely loud- you can hear the folks in the kitchen in the morning and evening. The mirrors were faded, the room door didn’t open easily as the handle was broken. The bed was fine, but the bathroom smelled awful and though it was clean, it was in disrepair with tiles kissing in the shower and holes in the walls.
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Verified traveler
Leisure with Children
6.0
/10
Reviewed 274 week(s) ago
Expedia Group verified review
Ubicación cercana al centro. Aunque cuenta con parqueo es complicado para carros grandes debido a como ha sido construido. La habitación que me asignaron no incluía las características de la habitación que se eligió en la aplicación. A pesar de que uno indica el número de personas que se hospedará, no habian suficientes toallas en la habitación, aunque luego de solicitarlas fueron entregadas.
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Verified traveler
Friends and Family with Partner
8.0
/10
Reviewed 274 week(s) ago
Expedia Group verified review
Good hotel i had a good time me gusto mucho mi estadia en el hotel.
Peter
Friends and Family with Friends
10.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
The hotel is located in the center of the city very close to the main church and all of the downtown restaurants. It is also very close to the volcanic baths. The hotel room was spotlessly clean. They also have FREE on-site parking, which was very nice because there is absolutely no free parking in the area where this hotel is located because of its downtown location.
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Juan
Business
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Late check in without any problem. The room was clean and comfortable.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Only thing we did not like is they locked us out at night time....and very noisy...school across the street and busy road no screens on window and no A/C had to keep window open for fresh air....breakfast was ok...
Number of reviews per page
20
40
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