SUNRISE Diamond Beach Resort

Hotels
9.0
/10
Exceptional
150 reviews

What Guests Say About Their Stay

Faye

10.0
/ 10
At 56 years of age and very well travelled, I can honestly say I have never experienced this level of service anywhere I’ve stayed. The hotel is immaculate, spacious and exceptionally well maintained, and everything feels calm, organised and effortless. We stayed for 10 days in January in a swim-up room, and the pool was beautifully heated and very warm, which made a huge difference at that time of year. The adults-only pool was also heated, and there were always plenty of people using the main pool too, so we assume that was heated as well. The staff throughout the hotel are outstanding — genuinely friendly, attentive and always willing to help. Nothing is ever too much trouble, and the level of service is consistent everywhere. The food is excellent, with a fantastic choice of à la carte restaurants including Mongolian, Italian, Indian and Egyptian, and you can dine in them as many times as you like during your stay, which we haven’t experienced in Egypt before. You can snorkel straight off the jetty, and there’s also a sandy beach with a shallow area that’s ideal for paddling. The hotel grounds are beautiful and easy to walk around, and everything is kept spotlessly clean. This hotel is honestly faultless and without doubt one of the best we’ve ever stayed in. We wouldn’t hesitate to return.

Aditya

10.0
/ 10
Beautiful property, lovely views. Staff are super friendly and helpful. Very generous all inclusive. Was a bit painful leaving. They really pamper you.

David

10.0
/ 10
Room was clean (cleaned daily)staff were all polite ,helpful and courteous,selection of restaurants
In the Area
See Map
Salah Taher St, Om El Sid Hill, Hadaba, Sharm el-Sheikh, Janub Sina', Egypt

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at SUNRISE Diamond Beach Resort is a good choice when you are visiting Sharm el-Sheikh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SUNRISE Diamond Beach Resort

Salah Taher St, Om El Sid Hill, Hadaba, Sharm el-Sheikh, Janub Sina', Egypt
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Discover More About SUNRISE Diamond Beach Resort

General


Near Il Mercato Mall

Location


With a stay at SUNRISE Diamond Beach Resort in Sharm El Sheikh (El Hadaba), you'll be a 2-minute drive from Red Sea and 6 minutes from Naama Bay. This beach hotel is 5.4 mi (8.8 km) from Naama Bay Beach and 8.9 mi (14.4 km) from Shark's Bay.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Red Sea - 0.6 km / 0.4 mi
Ras Mohammed National Park - 0.6 km / 0.4 mi
Il Mercato Mall - 0.7 km / 0.4 mi
Alf Leila Wa Leila - 2 km / 1.2 mi
Hadaba Beach - 2.2 km / 1.4 mi
El Fanar Lighthouse - 2.2 km / 1.4 mi
Metro Sharm El Sheikh Market - 2.6 km / 1.6 mi
Ras um Sid - 2.7 km / 1.7 mi
Aqua Blue Water Park - 2.9 km / 1.8 mi
Sharm Old Town - 2.9 km / 1.8 mi
Sharm Old Market - 2.9 km / 1.8 mi
Al-Sahaba Mosque - 3 km / 1.9 mi
Terrazzina Beach - 3.8 km / 2.3 mi
Naama Bay - 4.1 km / 2.6 mi
Coptic Church - 4.2 km / 2.6 mi

The preferred airport for SUNRISE Diamond Beach Resort is Sharm El-Sheikh Intl. Airport (SSH) - 22.1 km / 13.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sharm El Sheikh? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Dining


Enjoy international cuisine at Jewels, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 11 bars/lounges, 2 beach bars, and 4 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 440 guestrooms featuring minibars. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

All facilities in SUNRISE Diamond Beach Resort

Swimming Pool SUNRISE Diamond Beach Resort
Swimming Pool
Entertainment Facility SUNRISE Diamond Beach Resort
Entertainment Facility
Fitness Center SUNRISE Diamond Beach Resort
Fitness Center
Accommodation Services SUNRISE Diamond Beach Resort
Accommodation Services
Others SUNRISE Diamond Beach Resort
Others

Things to Do

  • Shops
  • Waterpark
  • Outdoor pool
  • Private beach
  • Entertainment for adults
  • Turkish bath
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Beach volleyball
  • Diving
  • Snorkeling
  • Fitness center
  • Table tennis
  • Game room
  • Billiard
  • Tennis court

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Smoking area
  • Banquet
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting
  • Children facilities

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limited parking
  • Limo or town car service

Business Facilities

  • Business facilities
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in SUNRISE Diamond Beach Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SUNRISE Diamond Beach Resort
440
Number of floors in SUNRISE Diamond Beach Resort
2
Another facilities in SUNRISE Diamond Beach Resort
Shops, Waterpark, Outdoor pool, Private beach, Entertainment for adults

Frequently asked question in SUNRISE Diamond Beach Resort

What are available facilities at SUNRISE Diamond Beach Resort?
There are top facilites at SUNRISE Diamond Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SUNRISE Diamond Beach Resort?
The standard check-in time at SUNRISE Diamond Beach Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SUNRISE Diamond Beach Resort provide breakfast?
Yes, SUNRISE Diamond Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does SUNRISE Diamond Beach Resort have?
SUNRISE Diamond Beach Resort is a 5.0-star hotel.
How many floors does SUNRISE Diamond Beach Resort have?
SUNRISE Diamond Beach Resort has 2 floors.
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More Reviews from Other Guests in SUNRISE Diamond Beach Resort

9.0
Exceptional
From 150 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SUNRISE Diamond Beach Resort

Number of reviews per page
20
40
Top reviews
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing hotel. Great food drink and service
Faye
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

At 56 years of age and very well travelled, I can honestly say I have never experienced this level of service anywhere I’ve stayed. The hotel is immaculate, spacious and exceptionally well maintained, and everything feels calm, organised and effortless. We stayed for 10 days in January in a swim-up room, and the pool was beautifully heated and very warm, which made a huge difference at that time of year. The adults-only pool was also heated, and there were always plenty of people using the main pool too, so we assume that was heated as well. The staff throughout the hotel are outstanding — genuinely friendly, attentive and always willing to help. Nothing is ever too much trouble, and the level of service is consistent everywhere. The food is excellent, with a fantastic choice of à la carte restaurants including Mongolian, Italian, Indian and Egyptian, and you can dine in them as many times as you like during your stay, which we haven’t experienced in Egypt before. You can snorkel straight off the jetty, and there’s also a sandy beach with a shallow area that’s ideal for paddling. The hotel grounds are beautiful and easy to walk around, and everything is kept spotlessly clean. This hotel is honestly faultless and without doubt one of the best we’ve ever stayed in. We wouldn’t hesitate to return.
Read More
Swarajit
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I stayed all-inclusive and couldn't find a single thing to fault!
Aditya
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful property, lovely views. Staff are super friendly and helpful. Very generous all inclusive. Was a bit painful leaving. They really pamper you.
David
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean (cleaned daily)staff were all polite ,helpful and courteous,selection of restaurants
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent stay with great food and wonderful staff
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Beautiful hotel. Amazing food. Staff extremely attentive.
ishaq
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic clean resort. Lovely pools and staff. Lots of good dining options. Would definitely recommend and come back again
Ahmed
icon-with Children
with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at this resort, and it was truly an excellent experience. The staff were exceptionally professional, friendly, and attentive, always ensuring that every need was taken care of with genuine hospitality. Their warm and welcoming attitude made the stay even more enjoyable I highly recommend this resort to anyone seeking a relaxing getaway.
Read More
reem
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

hotel is great , big shout-out to mr Raafat , he made our stay much much better
Ayman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

My wife and I spent 5 days here and had the best time! The Posh Club facilities were wonderful and everyone made every effort to make us feel as spoilt and comfortable as possible! Special thanks to Merna, Talaal, Shady, Mohamed Safwat, El Qassem, Ibrahim, Abdallah, Fathy and Zeyad, and everyone else that made our stay so nice and memorable! We definitely will be back again.
Read More
Louis
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing hotel and holiday! The facilities at this hotel are brilliant and the location is great. There is a big pool and small water park for children but we spent most of our time around the very peaceful adults only pool. The staff around this pool made the experience amazing. Amr (bartender) made excellent drinks, especially his cocktails! He was very attentive and always remembered what drinks we wanted at different parts of the day, as well as all of the other people around the adult pool. Mahmoud (lifeguard) was fantastic, and more than just a lifeguard. He kept the area very clean, regularly checking if everyone was okay. He would make sure our sun beds were facing the sun when we arrived in the morning and after lunch and offered to clean our sunglasses when needed. Amr and Mahmoud were the best! All other members of staff are extremely friendly and helpful too, from the cleaning staff, reception staff, gardeners, restaurant staff etc. The cleaning staff kept the whole hotel and rooms spotless, and also made lovely decorations in the rooms out of flowers and towels. We did not have any bad experiences. There are plenty of restaurants and a buffet restaurant which all had fantastic food. There are a few bars which were all nice, but Latitude was a great spot in the evening for music and cocktails. The beach is nice and has an adult only section. There’s plenty of entertainment, but also plenty of quieter places to relax. Overall fantastic hotel and holiday! 10/10
Read More
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The property is stunning and the staff are amazing,do not however book through Expedia as I had to settle my bill on checkout as despite several requests for payment from the hotel it wasn’t forthcoming,avoid Expedia at all costs unless you want the miserable experience that I am going through.
Jiangming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything is perfect
J
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Overall the hotel and sevices are nice. But food we had real issues with. We even spoke with chefs but after a while iit felt llke we jjst complained. Most of the foods is for meat eaters and even tbe indian restaurant only has 3 items on menus. We evnd spoke to main manager. I can write alot herer but just know you will struggle. We pay soo much money and walk away feelings like it was not holiday. Food is one of the main elements of hotels. Be warned
Read More
susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent hotel, swim up rooms so good, staff excellent. Beach not great. There are a few shops 5mins walk away. Easy to get taxi anywhere Shops in hotel ridiculously expensive Hardly any vegan / vegetarian options, no alternative milk, you can use 4 Al la carte restaurants but they are a bit strange. Music around pool is literally head banging house music which was bizarre It was a good hotel though
Read More
Ahmed
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel looked very nice and modern. Facilities were great and staff service was also good. The main pool and adults pool were great. The bars were very nice and good drinks selection. The choice was vaste to have drinks at night as all the bars had a different theme. The reason for 3 stars is the food which was a real let down for the whole stay, from the buffet lunch to dinner. Also tried the Italian and Mongolian a la carte and they were just very average, nothing mesmerising about the food.
Read More
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This was our 2nd visit to the hotel and it was just as fabulous. The whole complex is clean and tidy with staff constantly working to keep the pools clean, grounds tended and all areas beautiful. The food was great, Jewels Buffet restaurant is busy but plenty of selection. Best to go early though. 4 other restaurants to visit and our favourite was the Italian, but all served excellent food, freshly cooked. We upgraded to the Posh Club with many benefits and had a sea view swim up suite, pool shared between 3 rooms but for our last week, we had sole use. The main pool is great too, very large and plenty of sun beds but we did notice the towels seemed to stay on the beds all day, sometimes without anybody using them which was frustrating as the sun was low in November and you had to sit one side of the pool in the afternoon to take advantage of it. Now for the staff …. they absolutely make this hotel and their attention to detail and dedication to making your holiday memorable is amazing. They recognise repeat visitors and take your happiness and enjoyment personally. Already booked to go back as we had such a wonderful time. Thank you for having us!
Read More
Karim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The check in process is not the best. Staff are kind and cheerful, but not professional enough. Mr Rafaat was helpful and tried to make things better. Overall it’s a nice experience, but not the 5 star experience you are looking for. The head chef is a very cheerful and nice person to talk to whenever you head to the restaurant.
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The staff cannot do enough for you and are so friendly. We are already planning to come again next year.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 SUNRISE Diamond Beach Resort

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Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 150 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SUNRISE Diamond Beach Resort

Number of reviews per page
20
40
Top reviews
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing hotel. Great food drink and service
Faye
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

At 56 years of age and very well travelled, I can honestly say I have never experienced this level of service anywhere I’ve stayed. The hotel is immaculate, spacious and exceptionally well maintained, and everything feels calm, organised and effortless. We stayed for 10 days in January in a swim-up room, and the pool was beautifully heated and very warm, which made a huge difference at that time of year. The adults-only pool was also heated, and there were always plenty of people using the main pool too, so we assume that was heated as well. The staff throughout the hotel are outstanding — genuinely friendly, attentive and always willing to help. Nothing is ever too much trouble, and the level of service is consistent everywhere. The food is excellent, with a fantastic choice of à la carte restaurants including Mongolian, Italian, Indian and Egyptian, and you can dine in them as many times as you like during your stay, which we haven’t experienced in Egypt before. You can snorkel straight off the jetty, and there’s also a sandy beach with a shallow area that’s ideal for paddling. The hotel grounds are beautiful and easy to walk around, and everything is kept spotlessly clean. This hotel is honestly faultless and without doubt one of the best we’ve ever stayed in. We wouldn’t hesitate to return.
Read More
Swarajit
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I stayed all-inclusive and couldn't find a single thing to fault!
Aditya
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful property, lovely views. Staff are super friendly and helpful. Very generous all inclusive. Was a bit painful leaving. They really pamper you.
David
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean (cleaned daily)staff were all polite ,helpful and courteous,selection of restaurants
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent stay with great food and wonderful staff
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Beautiful hotel. Amazing food. Staff extremely attentive.
ishaq
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic clean resort. Lovely pools and staff. Lots of good dining options. Would definitely recommend and come back again
Ahmed
icon-with Children
with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at this resort, and it was truly an excellent experience. The staff were exceptionally professional, friendly, and attentive, always ensuring that every need was taken care of with genuine hospitality. Their warm and welcoming attitude made the stay even more enjoyable I highly recommend this resort to anyone seeking a relaxing getaway.
Read More
reem
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

hotel is great , big shout-out to mr Raafat , he made our stay much much better
Ayman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

My wife and I spent 5 days here and had the best time! The Posh Club facilities were wonderful and everyone made every effort to make us feel as spoilt and comfortable as possible! Special thanks to Merna, Talaal, Shady, Mohamed Safwat, El Qassem, Ibrahim, Abdallah, Fathy and Zeyad, and everyone else that made our stay so nice and memorable! We definitely will be back again.
Read More
Louis
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing hotel and holiday! The facilities at this hotel are brilliant and the location is great. There is a big pool and small water park for children but we spent most of our time around the very peaceful adults only pool. The staff around this pool made the experience amazing. Amr (bartender) made excellent drinks, especially his cocktails! He was very attentive and always remembered what drinks we wanted at different parts of the day, as well as all of the other people around the adult pool. Mahmoud (lifeguard) was fantastic, and more than just a lifeguard. He kept the area very clean, regularly checking if everyone was okay. He would make sure our sun beds were facing the sun when we arrived in the morning and after lunch and offered to clean our sunglasses when needed. Amr and Mahmoud were the best! All other members of staff are extremely friendly and helpful too, from the cleaning staff, reception staff, gardeners, restaurant staff etc. The cleaning staff kept the whole hotel and rooms spotless, and also made lovely decorations in the rooms out of flowers and towels. We did not have any bad experiences. There are plenty of restaurants and a buffet restaurant which all had fantastic food. There are a few bars which were all nice, but Latitude was a great spot in the evening for music and cocktails. The beach is nice and has an adult only section. There’s plenty of entertainment, but also plenty of quieter places to relax. Overall fantastic hotel and holiday! 10/10
Read More
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The property is stunning and the staff are amazing,do not however book through Expedia as I had to settle my bill on checkout as despite several requests for payment from the hotel it wasn’t forthcoming,avoid Expedia at all costs unless you want the miserable experience that I am going through.
Jiangming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything is perfect
J
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Overall the hotel and sevices are nice. But food we had real issues with. We even spoke with chefs but after a while iit felt llke we jjst complained. Most of the foods is for meat eaters and even tbe indian restaurant only has 3 items on menus. We evnd spoke to main manager. I can write alot herer but just know you will struggle. We pay soo much money and walk away feelings like it was not holiday. Food is one of the main elements of hotels. Be warned
Read More
susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent hotel, swim up rooms so good, staff excellent. Beach not great. There are a few shops 5mins walk away. Easy to get taxi anywhere Shops in hotel ridiculously expensive Hardly any vegan / vegetarian options, no alternative milk, you can use 4 Al la carte restaurants but they are a bit strange. Music around pool is literally head banging house music which was bizarre It was a good hotel though
Read More
Ahmed
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel looked very nice and modern. Facilities were great and staff service was also good. The main pool and adults pool were great. The bars were very nice and good drinks selection. The choice was vaste to have drinks at night as all the bars had a different theme. The reason for 3 stars is the food which was a real let down for the whole stay, from the buffet lunch to dinner. Also tried the Italian and Mongolian a la carte and they were just very average, nothing mesmerising about the food.
Read More
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This was our 2nd visit to the hotel and it was just as fabulous. The whole complex is clean and tidy with staff constantly working to keep the pools clean, grounds tended and all areas beautiful. The food was great, Jewels Buffet restaurant is busy but plenty of selection. Best to go early though. 4 other restaurants to visit and our favourite was the Italian, but all served excellent food, freshly cooked. We upgraded to the Posh Club with many benefits and had a sea view swim up suite, pool shared between 3 rooms but for our last week, we had sole use. The main pool is great too, very large and plenty of sun beds but we did notice the towels seemed to stay on the beds all day, sometimes without anybody using them which was frustrating as the sun was low in November and you had to sit one side of the pool in the afternoon to take advantage of it. Now for the staff …. they absolutely make this hotel and their attention to detail and dedication to making your holiday memorable is amazing. They recognise repeat visitors and take your happiness and enjoyment personally. Already booked to go back as we had such a wonderful time. Thank you for having us!
Read More
Karim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The check in process is not the best. Staff are kind and cheerful, but not professional enough. Mr Rafaat was helpful and tried to make things better. Overall it’s a nice experience, but not the 5 star experience you are looking for. The head chef is a very cheerful and nice person to talk to whenever you head to the restaurant.
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The staff cannot do enough for you and are so friendly. We are already planning to come again next year.
Number of reviews per page
20
40