Royal Court

Very poor hospitality Staff was not friendly Food was pathetic No value for money

The room was impossibly dark giving an overall sense of dinginess that under scrutiny was fully deserved. The carpets and furnishings were well worn and there was an overall sense of tired malaise about the whole environment. The much vaunted evening buffet was of a comparable condition having been prepared well in advance of anticipated dining times. Equally the breakfast lacked the freshness of immediate preparation. The staff were enthusiastic and helpful but I suspect needing more guidance in their roles.

Walkable from the train station, clean room. A quick ride to the temple (which has got all the gopurams covered in scaffolding for refurbishment at the moment which was a shame). Massage chair powerful even on lowest settings so not for the sensitive!

Room is ok for the price.

This hotel is a lovely 3 star hotel, I would recommend it if you're travelling in Madurai and is perfectly close to the railway station (just across the road). They have a massage chair in the Royal Suite which was absolutely lovely. This is a really good 3 star hotel, they advised me that they would pack my breakfast as i had an early start but unfortunately they did not do this so I would just say that you may want to reconfirm with them before going to bed. Room service was good too, I was happy as it was only 10 mins from the Thirumalai nayyaker mahal which was 80 rupees in a tuk tuk via Uber.

The staff did not make any effort and limied english. The toilet in lobby area totally disgusting further the bathroom smelt very bad

Very bad, nothing was good, we even didn’t had breakfast in the hotel

Very clean room, attentive staff, breakfast was excellent, very good location

Stayed for 4 nights. The Hotel is very old and need renovation. Room fridge doesn’t work well. It spoiled our meal once. We ordered parcel breakfast, which came out stale. Recommend to higher category room which are bit better.

The amenities are very good, the staff is very friendly and helpful, it’s proximity to Meenakshi Temple and the Railway station makes it a perfect place for a short visit to the city of Madurai.

Royal Court is a decent place to stay. Not a fancy hotel but meets the basic requirement. Breakfast is good. Cleanliness can improve everywhere.

Morning menu not sufficient.missing madurai famous paruthi pall (cotton milk).Jigarthanda pongal was very salty, pan cake not properly roasted, Sticky panner items are served

It was a very noisy room. With no rubber seal between the window and the frame the noise level was excruciating. The location was great for the sites to be seen.

This is a standard business hotel that is one block from the railroad station and, thus, very convenient for travelers arriving in and/or departing from Madurai by train. The hotel is also a 10-15 minute walk from Meenakshi Temple, which is nice. Other pluses: the rooms and lobby are attractive, and the breakfast buffet was good. But two negatives. First, the bathroom in the room was in significant need of renovation. The fundamental bathroom facilities all worked, but everything looked like it hadn't been updated in 30 years. Second, the service at the front desk was poor. The hotel did not respond to several emails I sent requesting information in advance of my visit and I got an endless run-around when trying to change money at the front desk ("please wait five minutes" and then, five minutes later, "please come back in an hour" and then, an hour later, "Not today -- our accountant has left for the day.") But if those two concerns are not a problem for you and you are ok with a hotel near the train station, then the Royal Court is fine.

Probably the Royal Court was once an attempt to be a grand hotel with marble floors and fancy entry hall, but now it is just plain sad and dirty. The faucets and the shower were defective, the carpets were all super stained, the front desk staff were grumpy and unhelpful, and the “concierge” could not speak English. We were directed to have breakfast in a dirty conference room, where no one came to help us with table or chairs or silverware or napkins, because the dining hall was full. The mattress was also smelly and there was a major sewer stench in the bathroom. On the good points, the laundry service was fast, same day service for two shirts, we didn’t get sick after having breakfast there and they give us ample amount of bottled water.

Good services by the staff. Breakfast was good. Nice lobby to entertain the guests

Since it was a pilgrimage , it’s ok to stay

Fabulous location, customer services, friendly attitude & helpful nature by all staff, great food and comfortable room. Ramesh @ the Front office was the Hero of this hotel - he was friendly, had a can-do attitude & extremely polite & courteous.

Had a pleasant stay at Royal Court Madurai. I had a comfortable room with a good bed, bathroom, air-con and wi-fi. Staff were happy to check me in early, and to arrange late checkout at a reasonable price. Laundry service was prompt and good. The location is excellent if arriving by train - it's just across the road from the Madurai central train station, and about 15 minutes walk from the Meenakshi Amman temple. Only slight disappointment was the restaurant - a fairly hit and miss buffet with only a limited range of drinks and no alcohol. But there are plenty of other places to eat nearby. I would stay again.

Very near to Railway station and Sri Meenakshi amman temple. Courteous service. Breakfast is good.