EN HOTEL Kyoto

Clean and convenient hotel.

Good location

Great location and value for money. Staff were very helpful and the free coffee was much appreciated.

Clean room! Small, but had everything we needed! Staff was also really friendly and helpful. Allows for luggage storage.

Convenient location, good to have a bar, relax/work space and washing machines downstairs.

Room had an unpleasant smell

The male staff members were most unhelpful and some barely spoke/understood english (they felt repeating themselves without answering the question would be ok). Often they would just stand there or go about their business ignoring you The female staff was the other extreme. very helpful and very supportive. so if you have issues, talk to one of the ladies who will actually help you out. The room was a hole in the wall with uneven floors and a steep step off coming out of the bathroom. this was made worse by the step off when leaving the room. We almost fell twice in the night - they did warn us at check in but nothing prepares you for what they told us. Construction was going on so place was quite noisy and frankly they should have shut down. Pro was connection to public transportation was good and the central location. However, I wouldnt recommend/stay if I go to Kyoto again.

I paid and used the washing and drying machine and there were no bags to bring our clean clothes up to our room, so I went up to get a bag to put my clean clothes and some other guess just took out all my clean clothes on the dirts box where people put the dirts out for the dryer. I am a girl and a guy just took out all my clothes, panties and bars out on the open area. I went to the lobby and tried to explained the situation to the staffs and there were 4 staffs and none of them helped me. I felt super unsafe and super not happy about the services. I had never stayed in a hotel feel so insulted. I will never come back again.

Very nice room and friendly staff. Room was clean and decently sized. Really close to a station so access to the rest of the city was easy. Nishiki market is a walkable distance. The Pokémon store is also very near by. A family mart is super close. A lot of dining options available

The staff were extremely polite and helpful. The quality of the hotel past the lobby was disgusting and disappointing. The photos on the Expedia website were probably taken ten years ago. The bath was moldy, the vents were full of dust, and the tatami mats were alll stained. I do recommend. This hotel is very over priced.

A great place to stay in the heart of Kyoto. Very spacious rooms and lots of amenities. The staff were very kind too.

No lights, no outlets, bed was not good etc

Location wise, it is walkable to major shopping areas, that's a plus. However, room wise, the bed is considered low/close to the floor, so it is a bit hard to get up comparing to a standard bed. In addition, there are steps once stepping into the guest room, a step to the bed area, and another step to the bathroom. Not exactly friendly for seniors.

Best location, near to nishiki market. Nearby Indian and Japanese restaurants.

This property was little bit outdated. AC was Leaking out of water that I need to put a towel underneath . Bedroom ventilation doesn’t work. Bed and pillows are super uncomfortable. Me & my daughter got insect bites all over the body.

Great all around hotel at an even better price. Had a poor stay at another hotel before EN Hotel Kyoto and it's safe to say that it saved the trip. Very friendly and helpful staff, clean room, good amenities and decent location. Only things is change are putting an outlet in the bathroom and making the bathroom itself a bit bigger. Other than that, I think you’d have a hard time finding a better bang for your buck.

Dirty as hell, can't believe Japanese standard is like this?

The hotel was ok. The WiFi has awful and for travellers from abroad WiFi is pretty key in order to plan your day etc. The hotel was very noisy, as in from your room you could hear everything in the corridor. There was also a smell of smoke when the window was open. Location was good but if you plan to stay for a well, I’d look elsewhere.

Lots of positives about the place but several things really bothered us during our stay. First, the wifi was horrible for our floor. No connection all the time and had to use our data most of the time. Second, the bathroom is way too tiny even in Japan standard. Lastly, the AC was incredibly loud and many other amenities need an upgrade very soon.

This hotel was overall beautiful, great location and comfortable for the 4 of us to stay in 1 room. Keeping in mind everything is just smaller in Japan, that would be my only con is there really is no floor space with 4 beds but other than that I have no complaints. Staff was always nice and helpful!