Fairmont The Norfolk

Hotels
9.0
/10
Exceptional
180 reviews

What Guests Say About Their Stay

jeremy

10.0
/ 10
Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Anita

10.0
/ 10
Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

Linda

10.0
/ 10
Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.
In the Area
See Map
Harry Thuku Road, PO Box 58581, Nairobi Central, Starehe, Nairobi, Kenya, 00200

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont The Norfolk is located in area / city Nairobi Central. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont The Norfolk

Harry Thuku Road, PO Box 58581, Nairobi Central, Starehe, Nairobi, Kenya, 00200
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Lobby Fairmont The Norfolk
Lobby 2 Fairmont The Norfolk

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General


Near Chandaria Centre for Performing Arts

Location


A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 4-minute drive from Kenyatta International Convention Centre. This family-friendly hotel is 2.4 mi (3.9 km) from Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

University of Nairobi - 0.1 km / 0.1 mi
Chandaria Centre for Performing Arts - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.5 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
Central Park - 0.9 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.3 km / 0.8 mi
Teleposta Towers - 1.4 km / 0.8 mi
City Hall - 1.4 km / 0.9 mi
Maasai Market - 1.5 km / 1 mi
Kenyatta Mausoleum - 1.5 km / 1 mi
City Square - 1.6 km / 1 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 6.3 km / 3.9 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi

The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 170 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

All facilities in Fairmont The Norfolk

Bar, Cafe and Lounge Fairmont The Norfolk
Bar, Cafe and Lounge
Swimming Pool Fairmont The Norfolk
Swimming Pool
Entertainment Facility Fairmont The Norfolk
Entertainment Facility
Fitness Center Fairmont The Norfolk
Fitness Center
Functional Hall Fairmont The Norfolk
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Vegetarian meal
  • Snack bar

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Safety deposit box

Transportation

  • Limo or town car service
  • Airport transfer
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Gift shop

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children games

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Fairmont The Norfolk

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), No rollaway/extra beds available
  • Fee for buffet breakfast: approximately KES 30 for adults and KES 15 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont The Norfolk
170
Number of floors in Fairmont The Norfolk
3
Another facilities in Fairmont The Norfolk
Romantic proposal packages, Outdoor pool, Garden, Outdoor facilities, Picnic area

Frequently asked question in Fairmont The Norfolk

What are available facilities at Fairmont The Norfolk?
There are top facilites at Fairmont The Norfolk such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont The Norfolk?
The standard check-in time at Fairmont The Norfolk is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fairmont The Norfolk provide breakfast?
Yes, Fairmont The Norfolk provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Fairmont The Norfolk have?
Fairmont The Norfolk is a 5.0-star hotel.
How many floors does Fairmont The Norfolk have?
Fairmont The Norfolk has 3 floors.
See All

More Reviews from Other Guests in Fairmont The Norfolk

9.0
Exceptional
From 180 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont The Norfolk

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

So good I didn’t want to leave the hotel to tour.
Egon
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Rent værelse. Meget venlig betjening.
Tobias
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing continental hotel with rich history
Erdene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Charming hotel with amazing staff.
jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).
Read More
Anita
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast great, hotel amenities, decor, staff, room, patio excellent.
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.
Daniel
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel and very good level of service.
freddie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Fantastic
Phil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Superb service, lovely grounds, and very spacious and comfortable room!
Andrew
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.
Mona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.
Read More
Salim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in. Everything including staff and service are unparalleled. Plus it's Nairobi's oldest hotel, where US President Roosevelt, British royalty, Ernest Hemingway and a score of other historical figures have stayed - and loved.
Jeffrey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We felt at home here. The staff was genuinely kind and attentive.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great hotel, very friendly staff, great food
Hadrien
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent all round - especially the staff
enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

All the staff are great! Breakfast is great property is beautiful
Aldo
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont The Norfolk

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 180 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont The Norfolk

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

So good I didn’t want to leave the hotel to tour.
Egon
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Rent værelse. Meget venlig betjening.
Tobias
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing continental hotel with rich history
Erdene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Charming hotel with amazing staff.
jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).
Read More
Anita
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast great, hotel amenities, decor, staff, room, patio excellent.
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.
Daniel
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel and very good level of service.
freddie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Fantastic
Phil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Superb service, lovely grounds, and very spacious and comfortable room!
Andrew
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.
Mona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.
Read More
Salim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in. Everything including staff and service are unparalleled. Plus it's Nairobi's oldest hotel, where US President Roosevelt, British royalty, Ernest Hemingway and a score of other historical figures have stayed - and loved.
Jeffrey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We felt at home here. The staff was genuinely kind and attentive.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great hotel, very friendly staff, great food
Hadrien
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent all round - especially the staff
enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

All the staff are great! Breakfast is great property is beautiful
Aldo
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.
Number of reviews per page
20
40