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- Malaysia(7,427 hotel)
- Sarawak(375 hotel)
- Kuching(247 hotel)
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- Citadines Uplands Kuching
Citadines Uplands Kuching
HotelNo 55, Jalan Simpang Tiga, Kuching City Center, Kuching, Sarawak, Malaysia, 93350
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Impressive
8.6/10
According to 532 guests
20 guests talked about great location
Good service, good location (near to the spring), very clean.
Ling F. M.
Based on 503 traveler reviews
Hotel facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi
Nearby attractions
Borneo Medical Centre
(0.78 km)
Sultan Iskandar Planetarium
(1.80 km)
St. Joseph's Cathedral
(2.22 km)
Top Spot Food Court
(2.28 km)
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Review by Traveloka users
Based on 532 reviews
8.6
Impressive
Fantastic
162
Very Good
317
Satisfying
27
Average
25
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
Michelle L. H. H.
Aug 6, 2018 - Backpacking
It’s very good in service which hotel clear in very nice smile to all of the customer. The customer service in front desk very good in service.
8.2
Karen B.
Jul 26, 2018 - Family vacation
+ bed is quite comfy + Room is not very dim + Kitchen is useful + clean towels - Lobby is hot - The elevator is smelly - There are stains on my blanket and pillow - Stained closet - Bathroom is not very clean - No parking - Bathroom is too dark
8.5
Kamisiah B. Y.
Jul 22, 2018
like to stay here next time... great place to stay with family...
9.7
Hafizah J.
Jul 8, 2018 - Business travel
Strategic location. Easy access to shopping mall nearby and you can find food or enjoyed movie in the middle of the night. Overall it's a great stay as the room is spacious and there is no complain at all. The receptionist are also very polite and helpful. Will come again for sure. 😊
8.5
Nurashikin M. R.
Jul 3, 2018 - Family vacation
Comfort, value for money, great location.
8.5
Hilda M. S.
Jun 30, 2018
Staying for a few days in Citadines was a great experience.
5.9
Alvin C.
Jun 28, 2018 - Romantic Vacation
I booked 2 units of 2-room apartments for 2 days. Somehow this was exceptionally difficult for the reception to understand and took me 45 minutes to finally get a key card. And even then, they checked me in to the wrong room. Whilst the rooms are decent, the quality of service is lousy. You often find yourself in lines at the reception because everybody is slow and nobody takes the initiative to invite someone who has been waiting in line for 10 minutes (or longer) up to the next line, preferring to entertain those who just appeared. Couldn’t even arrange for a late check-out for my bridal party. Never staying here again.
9.6
Sarania D. G.
Jun 28, 2018 - Romantic Vacation
Comfortable, worth the money and very friendly staff. Nothing to complain about ♥️
9.7
Tiliyan T.
Jun 26, 2018
Nice hotel for family trip, fast respond staff and clean. I’ve stay for 3rd time here while holiday season. Recommended
6.1
Kevin T. T. L.
Jun 20, 2018 - Romantic Vacation
Not horrible, but certainly can do way better. Key cards access was an issue. Parking card couldn't work multiple times, parking attendant had to manage it for us on those occasions and another time both room card access failed, which required us to head all the way back to the lobby for it to be remedied. Normally not that big of an issue but the room was on the 10th floor right at the very furthest end. A window or two didn't seal shut properly, a bit of rain and plenty of sounds got in (could clearly hear all the noise from the pool that was on the 3rd floor). TV reception/image was poor on several channels. Some cooking utensils were unclean and moldy.
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Deposit is required during check-in using cash, or credit card.
A tax is imposed by the city: MYR 10.00 /room per night
Hotel facility
Description
Hotel policy
In-room Facilities- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
General- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Hotel Services- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
Transportation- Airport transfer
- Area shuttle
- Limited parking
- Limo or town car service
- Valet parking
Public Facilities- Parking
- Elevator
- Restaurant
- WiFi in public area
Accessibilty- Access friendly
- Accessible parking
- Accessible path of travel
- Wheelchair accessible
Nearby Facilities- ATM/Banking
- Grocery
- Laundry
- Supermarket
Business Facilities- Business facilities
- Computer station
- Meeting facilities
- Projector
Things to Do- Children pool
- Fitness center
- Outdoor pool
Food and Drinks- Breakfast and lunch
- Buffet breakfast
- Buffet lunch
Shuttle Service- Airport transfer (surcharge)
- Airport transfer
Connectivity- Free WiFi
Sports and Recreations- Fitness center
Check-in and Check-out Time
Check-in: 3:00 PM
Check-out: 12:00 PM
<p>
<b>Location</b><br>
Citadines Uplands Kuching is located in area / city Kuching City Center.
</p>
<p>The hotel has a very good location, also near the Kuching International Airport (KCH), which is only 5.81 km away.</p>
<p>
There are plenty of tourist attractions nearby, such as Borneo Medical Centre within 0.78 km, and Top Spot Food Court within 2.28 km.
</p>
<p>
<b>About Citadines Uplands Kuching</b>
</p>
<p>
Citadines Uplands Kuching is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
</p>
<p>
From business event to corporate gathering, Citadines Uplands Kuching provides complete services and facilities that you and your colleagues need.
</p>
<p>
Have fun with various entertaining facilities for you and the whole family at Citadines Uplands Kuching, a wonderful accommodation for your family holiday.
</p>
<p>
If you plan to have a long-term stay, staying at Citadines Uplands Kuching is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
</p>
<p>
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Citadines Uplands Kuching is suitable for you who value privacy during your stay.
</p>
<p>
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
</p>
<p>The hotel’s fitness center is a must-try during your stay here.</p>
<p>Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.</p>
<p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p>
<p>Savor your favorite dishes with special cuisines from Citadines Uplands Kuching exclusively for you.</p>
<p>WiFi is available within public areas of the property to help you to stay connected with family and friends.</p>
<p>Citadines Uplands Kuching is a hotel with great comfort and excellent service according to most hotel's guests.</p>
<p>
Enjoy luxurious treats and incomparable experience by staying at Citadines Uplands Kuching.
</p>
Additional breakfast are chargeable at MYR 22.00 /person.
Hotel may accept Late check out, subject to room availability, with additional fee.
Hotel may accept Early check in, subject to room availability, with additional fee.
In line with the recent announcement by the Ministry of Tourism (Malaysia), the Tourism Tax Act 2017 will take into effect beginning 1 September 2017. An additional levy of MYR 10 nett per room per night will be chargeable to all foreign tourists. Total tax chargeable will be collected upon check-out.
You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits.
All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability. You are advised to liaise with hotel directly at least 24 hours before arrival for special arrangement.
Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.
All children are welcome. An additional child or adult will be charged for extra bed.
Request for extra bed or crib is subject to confirmation by management. Additional costs will have to be paid for separately.
Breakfast time start from 06:30 until 10:30.
Pets are NOT allowed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.