De Rhu Beach Resort
8.6/10Impressive
According to 84 guests
A good hotel. A nice stay. Pool and beach was the best
Harjinder K. G. S.
Based on 56 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi
Nearby attractions
Teluk Cempedak Beach
(12.48 km)
Sultan Ahmad Shah Airport (KUA)
(24.37 km)
Cherating Turtle Sanctuary
(24.78 km)
Bukit Gambang Water Park
(42.77 km)
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Review by Traveloka users
Review
8.6
/10
Impressive
Cleanliness
8.36
Comfort
8.48
Meal
8.12
Location
8.68
Service
8.40
43 Traveloka customers have stayed in this hotel and given reviews:
5.8
Ezwanizan I. - Sep 21, 2017
I'm reviewing based on the price I paid for : RM300+ per night, 2 single bedrooms facing pool. Went as a family trip with 3 small kids below 9 years old. 1. Not worth RM300+ - Looks, service, meals, beach and swimming pool included 2. SWIMMING POOL is shared with PUBLIC. I was shocked, never went to any hotel like this. And no review mentioned this when I was booking this hotel. Yes, it is shared to public. When I arrived, there was no car park space left at the hotel as all space taken by public going to the swimming pool. As you can imagine, the swimming pool is packed with people/kids, more than Sunway Lagoon perhaps, as they charge very cheap for public to use it. The water was filthy. I almost felt like cancelling but since already booked for 4 days 3 nights, we decided to plough through. 3. The "private" beach is in fact quite far from the hotel. Roughly have to walk around 300m maybe from the hotel, not near for small kids to walk. And it is not maintained. The sand is full of broken shells, quite sharp and even when you go into the sea water, without slippers, your feet will hurt due to the sharp broken shells at the bottom that fills the whole front area of the sea (no kidding). My kids lost their mood to play in the sea due to this. Better bring slippers that you can strap to your feet if you plan to swim at the beach. 4. The extra amenities offered like table tennis and stuff are so far away from rooms and in a very gloomy place/room. 5. Very limited and tight parking space. 6. They would simply close the swimming pool for the whole day for service, if this falls during the time you were there, then bad luck. No swimming pool for you. 7. Breakfast menu is normal but somehow lower quality than I would expect, for a 3-4 star hotel. The chef in charge of cooking eggs/omelettes sometimes will be nowhere to be seen for a long time. And no other staff/waiter/cashier cares if you are waiting for the chef or whatever. Item that has been emptied on the buffet plates, is not refilled, until you ask them to. 8. It is near somewhat near to Kuantan, so easy access to the town for other places of tourist spot visits. Overall, will not go to this hotel again.
8.5
Mohamad I. B. S. - Sep 3, 2017
Great environment nice view and kindness all staff
8.5
Syed H. - Aug 30, 2017
The furniture was old and cushion was dirty. Toilet was clean. No insect was seen. That's good.
9.7
Zaid B. N. - Aug 30, 2017
Great! I request 2 room with connecting door a day before, and they managed to book it.
9.1
Mohammed F. - Aug 29, 2017
Nice place for family vacation, specially for kids.
9.6
Mohd F. Z. - Aug 20, 2017
A good hotel and services. I'm enjoy with my family
8.3
Muhamad Z. B. - Aug 1, 2017
It's a bit scary, the pool lots of chlorine, otherwise just fine.
8.8
Ahmad F. B. M. - Jul 30, 2017
Swimming pool is great for children and family purposes. room is big and nice but need services for bathroom
8.5
Harjinder K. G. S. - Jul 22, 2017
A good hotel. A nice stay. Pool and beach was the best
9.4
Yasir H. - Jul 19, 2017
Good wood hotel for vacation, thanks
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Based on
56 reviews
56 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business8
Couples3
Solo travel0
Family34
Friends getaway4
Rating Result
Very Bad
5
Bad
4
Average
28
Very Good
16
Extraordinary
3
Radzmir
A big NO!!
Booked 3 rooms and spent 2 night here with the whole family. I don't like to highlight negativity, but this resort is way beyond disappointment. If you want to spend few nights here and hope to enjoy the pools and beach with your family, better find other place.
1. I was told to cancel my booking in the morning the day I was supposed to check-in because there was a pipe leakage. Come on!! After complaining they managed to get us other rooms.
2. We arrived at 14:00 but can only check-in at 15:00. No complain about that. We wanted to book the table tennis paddle to kill the time, but we've waited like 30 minutes and there was no answer and suddenly we were ask to play in the evening. Another 'Come on!!!'
3. This resort open the pools for public if I'm not mistaken on Saturdays and Sundays. I don't mind actually, I understand if they want to make more money but the purpose we came here after 4 hours driving was to enjoy the pools and beach with our family, not in a crowded pool. They should mention loud and clear in their website that the pools are open to public.
4. The room cards were always not functioning, like 3 or 4 times.
The positive is only the staff who brought our bags to our rooms were helpful and polite.
So, if you can find other resort better skip this one.
Family - Sep 5, 2017
Justinyyhong
Value for money
The room is clean and good air conditioning. Comes with a mini fridge, coffee / tea making facility. Shower with shampoo and bath gel.
Big swimming pool, nice and sufficiently equipped gym, beach volleyball area, indoor badminton court and a long beach to walk or run. However swimming is not advisable as the sea is not really clear with strong waves and current is strong during monsoon season (year end)
Staff friendliness can be improve as they seems lack confident especially in speaking English. Checking-in is really slow.
Business - Aug 15, 2017
AW-EthNic
"Further improvement still needed."
Booked a night stay in their Superior Deluxe during Hari Raya with my husband and two boys.
1) Room - We were given the newly refurbished room with a super king size bed which can sleep four comfortably. Btw, what I mean "newly refurbished"here is only the room ya..minus the bathroom. I've forgotten the room number but it's the room which is quite a distance from the reception which we have to walk through a " lorong", climbing the stair case and "lorong" again then turn and walked "lorong" again. Frankly, It really given me and family a very uncomfortable and eerie feeling..(Feeling like....how to describe ya..?? Hmmm...ok...whoever love watching horror movie, just imagine yourself walking through an empty and quiet aisle during night).
2) Beach - Actually the beach is very nice but not maintain properly with a lots of rubbish everywhere.Oh ya! BEWARE of the sand flies. And JELLY FISH too.
3) Swimming Pool - A few types of swimming pools with different depth available and is open to public . There is one with the depth of 9ft near the back door entrance, please be careful especially those with young kids. However, the pools can be consider quite well maintained and there is no lifeguard on duty when we were there.
4) Breakfast so-so only.
Family - Aug 10, 2017
markchow
best pool for children
well, upon ,my checked-in the room air conditioner is not cold and we waited for an hour for changing new room with super cold.
Below are my comments:-
Swimming Pool : Best and Big Pool for children but the hotel operator open for public usage by purchase entrance ticket.
Room : Room Size is Bigger than Vistana Kuantan Standard Room
Food: Limited choice
Beach : Can't access beach during night and my suggestion is to install walkway LED light toward to beach.
Family - Apr 10, 2017
Daleela A
Okay but need improvement
Was a good stay but need to improve more on the in room wi-fi could not connect at all. Overall, other facilities were good and it is recommended for family holidays. There are Many swimming pools and the beach is very near.
Family - Mar 26, 2017
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more
Hotel facility
Description
Hotel policy
Public Facilities- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do- Children play area
- Children pool
- Fitness center
- Garden
- Karaoke
- Outdoor facilities
- Outdoor pool
- TV lounge
Food and Drinks- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
General- AC
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Sports and Recreations- Badminton
- Beach volleyball
- Fitness
- Squash
- Table tennis
Hotel Services- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
In-room Facilities- Cable TV
- Desk
- Shower
- TV
Business Facilities- Conference room
- Meeting facilities
- Photocopier
Accessibilty- Access friendly
- Wheelchair accessible
Transportation- Airport transfer
- Area shuttle
Nearby Facilities- Shops
Shuttle Service- Airport transfer with surcharge
Connectivity- Free WiFi
Check-in and Check-out Time
Check-in: 3:00 PM
Check-out: 12:00 PM
Location
Staying at De Rhu Beach Resort is a good choice when you are visiting Beserah.
This resort is very easy to find since it is strategically positioned close to public facilities.
About De Rhu Beach Resort
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at De Rhu Beach Resort.
Have fun with various entertaining facilities for you and the whole family at De Rhu Beach Resort, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at De Rhu Beach Resort.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from De Rhu Beach Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
De Rhu Beach Resort is a resort with great comfort and excellent service according to most resort's guests.
With all facilities offered, De Rhu Beach Resort is the right place to stay.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.