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  2. Malaysia(5,801 hotel)
  3. Kedah(421 hotel)
  4. Alor Setar(34 hotel)
  5. Grand Crystal Hotel Alor Setar

Grand Crystal Hotel Alor Setar

Hotel
40 , JALAN KAMPUNG PERAK , Alor Setar, Kedah, Malaysia, 05100
Bath Room
See all photos
Convenient
7.8/10
According to 69 guests
Great hotel with amazing service.
Abdul M. B. A.
See all reviews
Based on 26 traveler reviews
Parking
Swimming Pool
Restaurant
WiFi

Nearby attractions
Zahir State Mosque
(0.36 km)
Alor Setar Tower
(0.59 km)
Sultan Abdul Halim Mu'adzam Shah Gallery
(0.66 km)
Wat Nikrodharam
(1.12 km)
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Review by Traveloka users
Review

Based on 38 reviews

7.8
Convenient
Fantastic
6
Very Good
38
Satisfying
13
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
5.1
- Family vacation
Toilet not clean, very old, and food not very tasty. Not worth for the money pay. Renovate the hotel
8.5
- Family vacation
It is very good and accommodating. great place
6.1
- Business travel
It's up for the price but location is quite hidden, water was dirty, aircond was not chill.
10
- Backpacking
So far so good, keep it up. good job
8.5
- Backpacking
friendly receptionist. room condition so far so good. just a little improvement needed which is to consider providing prayer mat. maybe can spare at front desk ( provided upon request). and make sure towels provided not smelly. keep it up!
6.0
The hotel is old and room air-con no cool.
8.3
- Backpacking
Good service but needs to make sure the environment clean.
6.1
- Business travel
While I was sleeping, others guest who accidentally open my door room can open it using their keys. Hotel management should take note of this issue.
9.1
- Shopping & Culinary
Comfort place to stay with very nice view from the room. I really love the place
5.4
- Business travel
Old hotel and I choose this hotel because all hotel are fully booked
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Based on
26 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business8
Couples1
Solo travel1
Family10
Friends getaway2
Rating Result
Very Bad
5
Bad
8
Average
6
Very Good
7
Extraordinary
0
Don_Issac
Happy Stay!!!
if you wanna blink...do it now..because this story of mine will bring u into a lot of fantasy.. why? don't believe me? ok..first..i was a desperate traveller at the time i booked this hotel because i did not plan my trip, don't even plan where i'm going with my family..i'm out from my home in malacca at 8pm, stop by at my parent's in KL at 10pm then straight on my journey to no where up to north.. at 12midnight, my wife asked me where do i wanna go..i replied to her "actually i don't know" :) then i stop at the rest area at RTC Perak, eat & rest, i start looking for hotels and tripadvisor suggest me Hotel Grand Crystal Kedah.. reasonable price, good looking hotel, near to town, easy access to local food restaurant and a lot of things going on nearby to this hotel.. in blink of eyes, my mother finger tap onto the confirm booking tap.. proceed with payment.. off we go to the Hotel in Alor Setar.. simple as that!!..i arrived there at 6pm (drove the car at 80-90 km/h) i stop in front of the hotel.. go to the lobby.. hit the bell and pop!! the receptionist appear infront of me.. a good looking man in his hotel uniform with a smile he greet me "welcome to Hotel Grand Crystal Kedah, Sir"..i gave him the detail of my booking.. and i know i'm suppose to check-in earliest at 2pm.. but trying my luck i asked him for early check-in..and guess what? he willingly and kindly said that he will assist me with the early check in without any cost impact :)..wow!! very good hotel i said to myself.. then after he check here & there.. confirm!! i can enter my room at 11am.. yes!! now i only have to bring my family for a breakfast and then fill our time until 11 am by going around city of Alor Setar.. at 11am i when there, my key is ready and my check in process is complete.. very fast.. very efficient & offcourse i'm very happy.. we had a very comfortable stay there for 4 days & 3 nights.. but offcourse there is some setback of this hotel, its very old building and due for refurbishment, the breakfast preparation is not so variety and even there is no refill once the food is finish but there is still people comes for breakfast and we only take what left in the tray.. in overall, it is a good hotel, nice and spacious.. but need some management involvement in getting the building look attractive and to make it more fun.. i strongly recommend this hotel and please try it yourself.. u will feel satisfied.. the end....
Family - Jan 13, 2017
Adi R
In serious need of a makeover
My first impression of this hotel is that it looks dark & gloomy. The hotel looks like it never had any renovation to improve its appearance since the 1970s, from the dusty fountain, creaky elevators, everything here looks antique. They had an air conditioning problem since the time i checked in, until around 10PM. I will never recommend this hotel to any friends or family. Avoid at all costs.
Family - Nov 29, 2016
hooikhim
Need to refurbish
The staffs are friendly & helpful. Location is very good & convenient to shopping center & food court is nearby. The room & corridor is damp & smelly. Room interior need to upgrade. The air condition is not working though I have on it for whole day. Overall, this hotel need to upgrade & refurbish.
Family - Oct 15, 2016
DhonMennen
Friendly Frontline Staff But The Hotel Condition Was Bad (2/10)
The front office staff and the handicapped challenged housekeeper are friendly. The mattress are comfortable. The hotel is located strategically near restaurants, coffee shops and hawker centre. The Aman Central Mall is about 15minutes walk from the hotel. That is all which are the good points for the hotel. This hotel is old and badly in need of a renovation. The hotel bathroom is really bad, old and dirty. The water heater activates only after a good 10minutes of running water from the fixed shower. the hot and cold knobs were loose as well as the shower selector. I will give the bathroom a 2 out of 10 (2/10). The room has no safe deposit box. The cabinets were dusty. The air con looked dirty and cannot be controlled even after removing the key from the socket. The view of the pool from the room clearly indicates the pool looked mouldy and dirty. A visit to the pool confirmed it. We were informed that the breakfast was buffet but they only had bread, butter, jam, choice of 3 cereals of which 2 were old tasting, coffee and tea. After much deliberation with the front office staff we were served with some sausages, chicken nuggets, fried eggs, cakes, and fruits. The next day we had buffet of some decently spread of local dishes. I asked the waiter to have the kitchen to break the soft boil eggs. The waiter used his hands to break the eggs and realised it was full boiled. He had long dirty nails. I just immediately asked him to get the kitchen to fry eggs for all of us. From this I can only conclude that the staff were untrained and lack hygiene, The next day we just decided to skip breakfast. The wifi was weak with a minimum number of guest. In conclusion weighing the pros and cons, the cons outweighed the pros. I would give this hotel a poor rating of 3/10. The 3 for the staff in my beginning paras. Preferably such hotels should not be on the various hotel websites until they are renovated and maintained and the staff re-trained.
Family - Aug 17, 2016
anizahyati a
hotel at superb location but average rating
An old hotel but very good location. We could not assess the free wifi mentioned either in room or at lobby. The television was not in good condition. The hotel pool - average. Not sure will come back here again..
Family - Jul 14, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
  • Hotel Services
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
  • In-room Facilities
    • Desk
    • TV
    • Shower
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • Family room
    • Non-smoking room
    • Swimming pool
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Grand Crystal Hotel Alor Setar is located in area / city Alor Setar.

The hotel has a very good location, also near the Sultan Abdul Halim Airport (AOR), which is only 8.49 km away.

There are plenty of tourist attractions nearby, such as Sultan Abdul Halim Airport (AOR) within 8.49 km, and Mount Jerai within 37.04 km.

About Grand Crystal Hotel Alor Setar

From business event to corporate gathering, Grand Crystal Hotel Alor Setar provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Crystal Hotel Alor Setar, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Crystal Hotel Alor Setar.

Savor your favorite dishes with special cuisines from Grand Crystal Hotel Alor Setar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Grand Crystal Hotel Alor Setar is the right place to stay.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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