Kluang Riverview Hotel

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7.9
/10
Exceptional
29 reviews

What Guests Say About Their Stay

R***a

9.1
/ 10
Pleased with the friendly and helpful staff. When I couldn't check in, the receptionist explained the reason in detail and when I had something to ask, they answered patiently. The location is close to the mall and bus station. Easy access everywhere.
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teng lake

10.0
/ 10
Overall experience was good except the Hotels.com price is more expensive than going direct to the hotel to book. We paid MYR 30 less each room for the second night stay there. I am disappointed with Hotels.com
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New Wing-Plaza BCB, No 20 Jalan Bakawali, Kluang, Johor, Malaysia, 86000

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Kluang Riverview Hotel is a 3-star hotels that has been welcoming guests since 2000. Kluang Riverview Hotel is part of Independent under Independent.
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What's around Kluang Riverview Hotel

New Wing-Plaza BCB, No 20 Jalan Bakawali, Kluang, Johor, Malaysia, 86000
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Overview of Kluang Riverview Hotel

Kluang Riverview Hotel occupies the New Wing of Plaza BCB at No 20 Jalan Bakawali, placing a 3-star hotel inside a commercial plaza in the middle of Kluang town rather than on the edge of it. Traveloka's listing data records the building year as 2000 and puts the room count at 61, which makes it a mid-sized property by the standards of a Johor district town. The address itself is the practical selling point: the listing notes that the hotel sits close to Kluang Parade, and that Kluang Parade and Kluang Mall are both less than ten minutes away on foot.

The hotel is a straightforward, rooms-focused stay. Its listed facilities centre on the essentials that matter for a short visit to Kluang: free Wi-Fi, on-site parking, smoke-free areas, a lift serving the floors, and a front desk that is staffed 24 hours a day. There is no on-site restaurant recorded in the listing, so the hotel suits travellers who are happy to eat out in town, which is easy from a plaza address within walking distance of two shopping centres.

Travellers who come to Kluang for business at local offices, for family visits, for weekend hikes on Gunung Lambak or as a stop between Johor Bahru and the towns further north will find the hotel's central position its strongest asset. Check-in opens at 15:00 and check-out is by 12:00, and the property supports cashless transactions alongside card and cash payments.

Because the property does not publish an official website that we could locate, the details on this page are drawn from Traveloka's own listing data. Where something is not confirmed there, this page says so and points you to the live listing rather than guessing.

Room Types at Kluang Riverview Hotel

All 61 rooms at Kluang Riverview Hotel are air-conditioned, according to the listing. The room description applies across the property and covers a consistent set of in-room features, which is helpful when comparing options because the main differences between rooms are likely to come down to bed configuration and size rather than amenities.

What every room includes

The listing describes rooms with an LED television showing cable channels, free wireless internet, a desk, and free tea bags and instant coffee. Each room has a private bathroom with a shower, and free toiletries and slippers are provided. Housekeeping is offered daily, so rooms are serviced during multi-night stays without needing to request it.

Room categories and bed types

Traveloka's structured data for this property does not set out a named ladder of room categories (for example, a Standard, Deluxe or Family tier), and there is no official hotel website listing one. Rather than assume which room is the entry-level option, check the live room list on the booking page, where each available room type is shown with its bed configuration, occupancy and photos for your chosen dates.

Families and extra guests

Plan sleeping arrangements before you book. The hotel's policies state that cots (infant beds) are not provided and that rollaway or extra beds are not available. Additional guests may also attract extra-person charges, depending on the property's policy. Families travelling with young children, or groups who were hoping to add a bed, should choose a room whose listed occupancy already covers everyone in the party, or book a second room.

Facilities and Amenities

Kluang Riverview Hotel keeps its facility list short and practical. Everything confirmed in the listing is aimed at making arrival, rest and departure easy rather than at offering resort-style leisure.

  • Connectivity: free Wi-Fi, listed under the hotel's connectivity facilities, plus free wireless internet in the rooms.
  • Parking: on-site parking is available, and the listing describes it as free self-parking, useful for guests driving in from Johor Bahru, Batu Pahat or Mersing.
  • Lift: an elevator serves the building, which matters in a plaza block if you are carrying luggage.
  • Smoke-free areas: the hotel lists designated smoke-free areas among its public facilities.
  • Front desk: reception is staffed around the clock, so late arrivals after a long drive or a delayed bus are not a problem.

The listing does not record a swimming pool, gym, spa or on-site restaurant, so do not plan your stay around any of these. If a particular facility matters to your trip, confirm it on the live property page before booking, since the list there reflects what the hotel currently offers.

Policies worth knowing

Pets are not allowed, and the policy specifically extends to service animals. Early check-in and late check-out can be arranged for a fee, subject to availability on the day. At check-in, guests may be asked for government-issued photo identification and a credit card, debit card or cash deposit to cover incidental charges, and the hotel lists a cash deposit charged per person, per day. Special requests are handled according to availability at check-in and cannot be guaranteed. Front desk staff greet guests on arrival.

Location and Getting There

The hotel's address in the New Wing of Plaza BCB, Jalan Bakawali, places it in the commercial heart of Kluang, a town in central Johor. The distances below come from Traveloka's area information for the property.

  • Kluang Parade and Kluang Mall: both under a kilometre away, within a ten-minute walk.
  • Kluang Country Club: about 2.8 km away.
  • Gunung Lambak: about 4.8 km away.
  • Lake Park (Taman Tasik): about 9.3 km away.
  • Zenxin Organic Park: about 17.1 km away.
  • UK Farm: about 19.1 km away.
  • Universiti Tun Hussein Onn Malaysia: about 36.1 km away, relevant for families visiting students.
  • Yongping Tianbao Palace: about 39.5 km away, towards Yong Peng.

Arriving by air

The nearest major airport listed for the hotel is Senai International Airport (JHB), roughly 92.9 km away. From Senai, most travellers continue by road, and the drive north through Johor is straightforward. You can book flights to Senai on Traveloka and plan the road leg from there.

Arriving by road

Kluang sits on the road network linking Johor Bahru with central and northern Johor, which makes it a convenient overnight stop. Guests arriving by car can use the hotel's free self-parking. If you are travelling by bus, the town centre location keeps the final stretch to the hotel short; check local transport options for your arrival time.

Dining near Kluang Riverview Hotel

Kluang Riverview Hotel has no on-site restaurant recorded in its listing, and breakfast is not listed among its facilities, so plan to eat out. In the room, free tea bags and instant coffee give you something to start the day with before heading out.

The hotel's location is well suited to this. Kluang Parade and Kluang Mall are both within a short walk, and the surrounding town-centre streets give you a range of choices without needing to drive. For a slower morning, head out early before the day warms up, then return to the room to work or rest during the afternoon.

If you are building a fuller itinerary around your meals, you can also browse things to do around Kluang and Johor, from farm visits at Zenxin Organic Park and UK Farm to a hike on Gunung Lambak, and plan your eating stops around them.

Why Stay at Kluang Riverview Hotel

The main reason to choose Kluang Riverview Hotel is position. Few things are more useful in a small town than being able to walk to the shops, and here Kluang Parade and Kluang Mall are both within ten minutes on foot. Add free self-parking for drivers, and the hotel works equally well whether you arrive by car or on foot from the town centre.

  • Central Kluang base: a plaza address on Jalan Bakawali, close to the town's two main shopping centres.
  • Reliable basics: air-conditioned rooms with LED TVs, cable channels, a desk and a private shower room, plus free Wi-Fi.
  • Easy arrivals: a front desk staffed around the clock and a lift in the building.
  • Daily housekeeping: rooms are serviced every day, which suits stays of several nights.
  • Good for exploring: Gunung Lambak, Lake Park and the farm attractions south of town are all a short drive away.

It is less suited to guests who need an in-house restaurant, a pool or extra beds for children. For those trips, it is worth taking a moment to compare other hotels in Kluang and across Johor on Traveloka before deciding.

Tips for Booking Kluang Riverview Hotel on Traveloka

  1. Confirm the room type and occupancy. Because cots and extra beds are not provided, choose a room whose listed occupancy covers your whole party.
  2. Plan around the check-in time. Check-in starts at 15:00 and check-out is by 12:00. If you need an earlier or later time, ask the hotel; both are available for a fee, subject to availability.
  3. Bring identification and a payment method for the deposit. Photo ID and a card or cash deposit may be requested at check-in, and the hotel lists a per-person, per-day cash deposit.
  4. Allow for the tourism tax. Guests who are not Malaysian citizens or permanent residents pay Malaysia's tourism tax, charged per room, per night and collected by the hotel at check-in.
  5. Leave pets at home. Pets are not permitted, including service animals.
  6. Check the live listing for current details. Facilities and policies can change, so review the property page and room details on the booking screen before you confirm.

Once your room is sorted, you can plan the rest of your trip, from flights to activities, starting from the Traveloka homepage.

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  • About the hotel: A 3-star hotel at 40 Jalan Mohd Ngalim in Taman Kluang Baru, Kluang, with 30 rooms and a listed build year of 2015, and the closest alternative if you want to stay in the same town.
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Hotel Seri Malaysia Mersing

  • About the hotel: A 3-star, 90-room hotel on Jalan Ismail in Bandar Mersing, listed with a build year of 1998, convenient for travellers heading to Johor's east coast.
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  • Services: Front desk staffed around the clock and express check-in and check-out.

All facilities in Kluang Riverview Hotel

Lobby Kluang Riverview Hotel
Lobby
Bedroom Kluang Riverview Hotel
Bedroom
Others Kluang Riverview Hotel
Others
In-room Bathroom Kluang Riverview Hotel
In-room Bathroom

Guest Services

  • 24-hour front desk

Public Facilities

  • Elevator
  • Smoke Free Property

Accommodation Facilities

  • Self-Parking
    TEXT

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Kluang Riverview Hotel

IMPORTANT_NOTICE

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Kluang Riverview Hotel
61
Another facilities in Kluang Riverview Hotel
24-hour front desk, Elevator, Smoke Free Property, Self-Parking, Wi-Fi

Frequently asked question in Kluang Riverview Hotel

Where is Kluang Riverview Hotel located?
Kluang Riverview Hotel is in the New Wing of Plaza BCB at No 20 Jalan Bakawali, Kluang, Johor 86000. It sits in central Kluang, close to Kluang Parade, and both Kluang Parade and Kluang Mall are less than a ten-minute walk away. Gunung Lambak is about 4.8 km from the hotel.
What time is check-in and check-out at Kluang Riverview Hotel?
Check-in at Kluang Riverview Hotel starts at 15:00 and check-out is by 12:00. Early check-in and late check-out can be arranged for a fee, subject to availability on the day. Guests may be asked for photo identification and a card or cash deposit when checking in at the front desk.
Does Kluang Riverview Hotel have free Wi-Fi and parking?
Yes. Kluang Riverview Hotel lists free Wi-Fi among its connectivity facilities, and rooms include free wireless internet. On-site parking is available and is described in the listing as free self-parking, which suits guests driving into Kluang from Johor Bahru, Batu Pahat, Mersing or further north.
What room features does Kluang Riverview Hotel offer?
All 61 rooms at Kluang Riverview Hotel are air-conditioned and come with an LED TV with cable channels, free wireless internet, a desk, and free tea bags and instant coffee. Each has a private bathroom with a shower, free toiletries and slippers. Housekeeping is provided daily. The live listing shows the room types, bed configurations and occupancy available for your dates.
Does Kluang Riverview Hotel have a restaurant or serve breakfast?
No on-site restaurant is recorded in the listing for Kluang Riverview Hotel, and breakfast is not listed among its facilities. Rooms include free tea bags and instant coffee. Because the hotel is within a short walk of Kluang Parade and Kluang Mall in the town centre, guests can easily find meals nearby. Check the live listing for any updates to dining arrangements.
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More Reviews from Other Guests in Kluang Riverview Hotel

Overall Ratings & Reviews Kluang Riverview Hotel

Traveloka (19)
Other sources (10)
9.1
Exceptional
From 19 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.3

Location

9.3

Service and Facilites

9.2

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Traveler Reviews Kluang Riverview Hotel

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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 48 week(s) ago
Very near to the Kluang Bus station and walking distance to most attractions. Room clean and staff considered friendly.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 77 week(s) ago
Pleased with the friendly and helpful staff. When I couldn't check in, the receptionist explained the reason in detail and when I had something to ask, they answered patiently. The location is close to the mall and bus station. Easy access everywhere.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Nice stay. Clean room. Fast check in and out. Spacious room
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n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
Staff was friendly and hotel conditions is very good.
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Nor M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 155 week(s) ago
Clean room, friendly staff. Good facilities. Near to eateries within walking distance.
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zarul h. b. r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Kemudahan letak kereta, selesa dengan bajet.
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Nor M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
King size Room very spacious. Very clean, staff helpful an friendly. Keep up the good work. Hotel near eateries and shops, Within walking distance.
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Norulazali Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 192 week(s) ago
Lodging destinations for later visits.
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