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  1. Hotel
  2. Malaysia(11,358 hotel)
  3. Penang(1,081 hotel)
  4. Penang Island(990 hotel)
  5. Tanjung Bungah(145 hotel)
  6. Mercure Penang Beach

Mercure Penang Beach

Hotel
505, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200
SWIMMING_POOL Mercure Penang Beach
Featured Image Mercure Penang Beach
BATHROOM Mercure Penang Beach
BEDROOM Mercure Penang Beach
EXTERIOR_BUILDING Mercure Penang Beach
See all photos
Impressive
8.5/10
According to 245 guests
5 guests talked about great view
Really nice view from my room. Both of us, my husband and I enjoy staying at the hotel. We have great time at gym. Nice breakfast.
Intan S. A. B. M. Y.
See all reviews
Based on 1,265 traveler reviews
Hotel Facility
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Mount Miriam Cancer Hospital
(0.50 km)
Straits Quay Marina Mall
(1.36 km)
Tanjung Bungah Floating Mosque
(2.62 km)
Gurney Plaza
(3.00 km)
Cheaper if you book through app now. Click here to download.
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Review by Traveloka users

Based on 245 reviews

8.5
Impressive
Fantastic
84
Very Good
118
Satisfying
19
Average
23
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.2
I love the hotel. I love the foyer that goes all the way to the beach. I love the pool. I love the interior of the rooms. 2nd time round. It's Mercure now. The foyer to the beach, lovely, the pool lovely but the check in was poor. Either the hotel system needs upgrading or the staff needs to be changed or trained It took me too long to finally get my turn to check in ( about 40 mins) and once there was told that I had to pay for my room. As far as I know I did not take the pay at hotel option from app. I showed my booking. The manager still insist that I am wrong. I told him I will contact app. I had no problems with the customer svcs officer online. They reassured me and was quick with their actions. Received a call from app shortly after my call and an email was also issued for me to show the manager that I have paid. Showed the email to the manager, Still was told to wait for my room. After 4 long hours, they finally checked me in and when we went up to our room we found that someone else was already occupying the room designated to us. Came down again, finally assigned to room which is not occupied. Room was beautiful as before, funny thing was there were complimentary coffee and tea sachets but there wasn't any water boiler. There was an iron but no ironing board. When asked, they said they were short on boilers and we were supposed to request for hot water which took ages to arrive. I do not know what is the actual problem. I think Mercure Tanjung Bungah must seriously need to look into many of their lacking aspects on their side. A change of system probably is needed or a change of staff especially the front desk staff or perhaps their reservation staff. We were not the only ones encountering such problems on that day. Many in line had similar problems to us during check in. It's a beautiful hotel but with staff who are incompetent..your customers might not hesitate to change hotels the next time we are in Penang.
9.4
- Family vacation
The room is very clean and well maintained. Swimming pool is clean compare to near by hotel and next to beach. Breakfast awesome with variety of choices, children FOC and definitely worth of it!
9.1
- Romantic Vacation
This is my second stay in 4 points hotel since 3 years ago. It is still a pleasant stay from different perspectives. Thanks hotel for giving me a nice view room 💝
9.7
- Business travel
So lucky that i stayed here on weekdays, less crowded. Breakfast spread is quite limited however i could say all the food are delicious, especially the char kuew tiow and the roti canai are the best. The view is nice and the beach are so clean and well reserved. Overall it was a pleasant stay.
8.5
- Romantic Vacation
Overall it is good as expected.
6.1
- Shopping & Culinary
The hotel is not worth the money paid for. It is run-down & the room can hear the outside traffic. The lift is old & shaky. It is just basic & I even have to call for a toothbrush. The wall paint in the room is worn off & being vandalized.
8.4
- Family vacation
Service provided was not so good as expected because my booking was deluxe room inclusive breakfast, after check in the staff did not inform me about my breakfast until I ask him where to take my breakfast only he check system said yes your room is included breakfast. Furthermore never inform the WiFi log in password for me. A bit disappointed with the service but overall ok.
6.0
The parking lots are not so convenient. My brother hit on other car during reversing from the far right parking lots. You have no choice but to reverse your car to get out from the parking lots. Furthermore, the sound proof of room wasn’t so well. Then, the toilet was not well equipped as well. The gym room wasn’t locked and guarded. Some kids went in and played around. Also, some did exercises without proper dressed.
9.4
- Family vacation
Very nice located hotel, access to beach
9.7
very good, I am really satisfied 😘
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel Facility

Description

Hotel Policy

  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
  • Things to Do
    • Health club
    • Outdoor pool
    • Pool sun loungers
  • Food and Drinks
    • Bar
    • Breakfast (surcharge)
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
  • Connectivity
    • Free WiFi
    • LAN Internet
  • Sports and Recreations
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
  • Business Facilities
    • Business center
  • General
    • Smoke-free
  • Transportation
    • Limited parking

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Four Points by Sheraton Penang is a hotel that is located on the tranquil stretch of white sandy beach. It is also only 15 minutes’ drive from George Town as well as Batu Feringghi. It is also only around 45 minutes drive away from the Penang International Airport. It is a 5-star hotel that is one of the main choices for tourist who comes to Penang.

      This is a hotel that has it all. Guest may be comfortable with all the facilities prepared for them when they stay here. Not to mention this hotel is able to prepare for demands for meetings, events and also weddings. They have a total of four function venues which makes up to a total of 1132 square feet of space. Their event spaces are pillarless ballrooms so it will be easier to decorate the space. It also has a natural daylight venue that overlooks the amazing sea view. They also have a high performance fibre optic to make any conference much easier. The rooms are also equipped with contemporary meeting and event facilities and the latest audio – visual technology.

      The hotel also has its own restaurant and café that is able to provide food for their guests from breakfast until evening. They can also prepare meals for room service.

      How to Get to Four Points by Sheraton Penang

      There are several ways to get to Four Points by Sheraton Penang. Since Penang is an island, it has their own international airport there. Therefore, visitors may fly directly into the island from either different parts of Malaysia or the neighboring country such as Indonesia, Singapore or Thailand. Some of the airline that flies to Penang is Malindo Air, Air Asia, Malaysia Airlines and also Jet Star. Then from the airport, one may take a taxi to head to the hotel.

      Then one may also drive to Penang from Kuala Lumpur. One will need to drive north of Malaysia towards Kedah. It will take around 3 hours and 50 minutes to reach Penang from Kuala Lumpur while the distance on the other hand is around 355 kilometers. Visitors have a choice whether to go into the island via the Penang Bridge that connects the mainland and the island or by transporting their car via ferry. However, this will incur a minimum fee to transport the car.

      Another way to head to the island would be via bus. One may take the bus from Terminal Bersepadu Selatan and head to Penang. One can choose either to be dropped off at the Butterworth Bus Terminal or the Sungai Nibong Bus Terminal. There are several buses that make their way there and they are Etika Express, Plusliner and Transnasional too. Each journey will cost around RM28 and above.

      Different Types of Room in Four Points by Sheraton Penang

      This hotel has several types of rooms available to be chosen from. There is Double Deluxe, Double Premium. Then there are Suites, Suites Executive and several other types of the same room but with a view.

      The room price starts at RM 268.86 for the basic double deluxe room for 2 people. The price can go up to the Suite Executive whose price is around RM 725.02 for 3 people. Each room has their own cancellation policy such as 1-night penalty or non-refundable. Some of the room has free breakfast too. The hotel has a check in time of 3 pm and check out time at 12 pm.

      Facilities at Four Points by Sheraton Penang

      The hotel has many services as well as amenities. Some of the amenities available are free parking spaces for their guests who bring their own car. The hotel also has free WIFI in all of their rooms and public spaces. Guests can stay connected at all times. The hotel also has an outdoor pool where the guests may have a swim to cool themselves. The hotel also has a laundry service that the guest may use. But some of their services will be charged at a predetermined price.

      Interesting Place Near Four Points by Sheraton Penang

      Gurney Plaza - Gurney Plaza is one of the shopping mall in Georgetown Penang. It was opened back in 2001 and is one of the main malls in Penang up to this day. It has up to 380 shops that is evenly spread out in nine floors. There are international brands as well as local brand that has set up shop here. Some of them are MPH, Armani, Calvin Klein, Omega and many more. There is a supermarket, Cold Storage. Besides that, there are also activity shops there such as laser tag outlet, Escape Room and also cinemas. This mall is also only 2.98 kilometers away from the hotel therefore anybody who stays at Four Points by Sheraton Penang can go to the mall by foot.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+6015 4840 9469 or +603 7724 3501
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