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  2. Malaysia(5,642 hotel)
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  4. Kuala Lumpur(1,108 hotel)
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  6. PARKROYAL Kuala Lumpur

PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Others
8.8/10Impressive
According to 129 guests
Nice hotel with great location. Easy to find food as it is near to mall.
Maria M. O.
See all reviews
Based on 3,430 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Bintang Monorail Station
(0.19 km)
Low Yat Plaza
(0.30 km)
Imbi Monorail Station
(0.34 km)
Bukit Bintang
(0.47 km)
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Review by Traveloka users
Review
8.8
/10
Impressive
Cleanliness
9.00
Comfort
9.04
Meal
8.78
Location
9.31
Service
8.82

77 Traveloka customers have stayed in this hotel and given reviews:

10.0
Nice hotel with great location. Easy to find food as it is near to mall.
10.0
Good service. My room was upgraded when actual room was not ready after 20 mins of waiting.
9.7
Great customer service from the beginning till check out
10.0
The service is very great and fast. The breakfast is also great, I like the croissant, steamed pao and lamb curry
9.1
Great breakfast and excellent location
8.8
Nice place and good location
8.5
Fabulous! stay for the price.
10.0
Park royal kl is very good. I like it
9.4
Nice hotel and good service.
9.1
For the price we paid it was good deal. Location was very near to all the nice malls so we really saved on transport. Breakfast spread was a good variety. Just that as we were staying for 4 days, by the 4th day we were bored of the food because no change. Cleanliness was alright and response to complaints were prompt.
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Based on
3,430 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business435
Couples1,199
Solo travel244
Family972
Friends getaway325
Rating Result
Very Bad
78
Bad
138
Average
413
Very Good
1,492
Extraordinary
1,309
Flavie B
Super nice and understanding staff
I had booked this hotel for a friend of mine who was travelling to Malaysia for a few days. Unfortunately she got her purse stolen in the bus leading her to Malaysia from Singapore, and on top of this she couldn't speak a word of english... The poor thing was devastated and in great need of help. Well the Parkroyal staff was amazing, especially Said who was able to speak French and Arabic and took care of her with a dedication I didn't expect. Not only did he make sure that her stay at the hotel was going well, but also he spent his whole day off with her to take her to the embassy to collect her new passport and to visit the city a little. Such kindness is truly rare. Congratulations. Moreover, I had booked an additional night through a website and something went wrong; the booking was cancelled last minute and it created a lot of additional hassle for my friend. Parkroyal hotel proved itself outstanding again and offered a discount in compensation of the hassle (which was not even their responsibility...!). So thank you again for this and for your understanding of the situation. Regarding the hotel facilities, I didn't go there myself but my friend told me it's very beautiful and comfortable. Breakfast especially was very good, providing a great range of different options. Thank you again!! Flavie.
Solo travel - Oct 17, 2017
William_liew
We had our wedding there. It was amazing!
We had our wedding on the 14th of October, and our sincerest and most grateful thanks goes out to the Parkroyal team for making it such a smooth event. Amy, who was in charge of the Wedding was helpful even before the wedding. We had multiple meetings and discussions and she was friendly and helpful every single time. For the actual day, Amy stayed for the entire day; from the morning tea ceremony which was held in the hotel up until the photobooth team was packing and leaving for the night. Amy was on-hand to assist whenever we had a question or a request and always did her best to help us. During the wedding dinner she stayed outside of the hall and helped oversee and coordinate everything. Anne was our key person in regards to the room reservations and helped make a stressful task into a relatively simple one! With multiple room bookings, she helped to coordinate, made sure all the rooms were booked, kept tabs on who checked in, as well as assist with the payments. And finally, the banquet manager Ravi and his team (and his assistant, who's name slips my mind now) were very helpful with the day's events. There was some issues with one or two chairs which was due to a misunderstanding with the guest but Ravi's team graciously managed without any hassle. And last but not least, all the staff who helped us carry baggage, valet parked cars, and so much more who provided their services with a smile on their face. Again, we were really happy that we had our wedding in the Parkroyal and are both surprised and amazed everything went off without much of a hitch! Thank you once again to everyone in Parkroyal who helped us make the event a very successful and memorable one!
Family - Oct 16, 2017
americatraveler11
great location to visit Kuala Lumpur
Great hotel, located in the center of Kuala Lumpur,close to public transit, walking distance to Petronas towers, shopping malls.We used the monorail to get to the Batu caves. When we were getting tired of walking we just used in downtown the"Free Buses" to get to the central market. The room was very clean with comfortable beds, fridge,safe large bathroom.
Couples - Oct 16, 2017
Steve H
Great location, good price
The location of this hotel makes it a stand out for me. It is central to Bukit Bintang which is home to a number of great shopping malls, restaurants, and cafes. It is also well connected to the trains and the monorail. It is also walking distance to great street food (Jalan Alor) and the bars as well as the Twin Towers. Chinatown is a very quick two stops on the underground trains or if you fancy probably a 30 minute walk (heavily advise the train). The hotel itself has a great pool area which is good for relaxing with a drink and I also found the staff to be very helpful and friendly. I would certainly stay here again if I was in KL.
Couples - Oct 16, 2017
Claire K
Good Location
The location of this hotel is very central and close to public transport. Stayed for 2 nights with a friend and found the room to be small and compact. The room was clean and fresh. It wasn't much of an issue as it was a short stay, however if I was staying for longer I would reconsider. The breakfast buffet is nice and has a great variety of food.
Friends getaway - Oct 16, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Fitness center
    • Children pool
    • Spa
    • Outdoor pool
    • Spa
    • Spa
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Hair salon
    • Shops
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
  • General
    • Smoke free
  • Transportation
    • Valet parking with surcharge
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
PARKROYAL Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

The hotel is located only 0.84 km away from Hang Tuah Station.

Not only well positioned, but PARKROYAL Kuala Lumpur is also one of hotels near the following Bukit Bintang Monorail Station within 0.19 km and Imbi Monorail Station within 0.34 km.

About PARKROYAL Kuala Lumpur

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

PARKROYAL Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at PARKROYAL Kuala Lumpur.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.