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  6. Royal Palm Lodge

Royal Palm Lodge

Hotel
85 M & 87 M, Mezennaine Floor Jalan Bukit Bintang,, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
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Convenient
7.5/10
According to 381 guests
11 guests talked about friendly staffsVery nice place and the staffs are friendly
Lalu M. M.
See all reviews
Based on 73 traveler reviews
Parking
WiFi

Nearby attractions
Low Yat Plaza
(0.16 km)
Bukit Bintang Monorail Station
(0.21 km)
Imbi Monorail Station
(0.30 km)
Bukit Bintang
(0.56 km)
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Review by Traveloka users
Review

Based on 228 reviews

7.5
Convenient
Fantastic
56
Very Good
150
Satisfying
56
Average
118
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.0
- Backpacking
Almost good at all. just there some insects in my room and that things disgust me.
9.1
- Backpacking
If only they upgrade a room a bit but the price still same, because the location is awesomely awesome!
6.6
- Backpacking
Royal Palm Lodge's acceptable on the average, apart from mosquito's and water cuts from time to time
9.0
- Backpacking
Surrounded by the famous Bukit Bintang. The service is good, the bad thing is just some cockroaches inside the room for a couple times.
7.3
- Backpacking
The location is awesome. The place is also not too bad. The price is affordable.
8.5
- Backpacking
Favorite place to stay in KL!
8.5
- Backpacking
Fair enough for this price.
9.7
- Shopping & Culinary
Very good services, thank you.
8.5
- Backpacking
Nice services. and quickly response
6.1
- Backpacking
No lift available, AC no cool and no remote
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Based on
73 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business4
Couples18
Solo travel22
Family5
Friends getaway23
Rating Result
Very Bad
31
Bad
9
Average
18
Very Good
7
Extraordinary
8
Louise L
AVOID LIKE THE PLAGUE
Booked 3 nights in a Superior Double room on booking.com. Arrived and the receptionist asked for payment up front. I asked to see the room first and thank God I did! It was literally the size of a shoe box, was filthy and had none of the facilities advertised i.e. fridge and kettle. I asked what was superior about the room and he said nothing. I asked if I could see a standard room and it was EXACTLY the same. Standard rooms are cheaper on booking.com, but when I asked him how much to move to a standard room, he tried charging me double of that for the Superior room. This hotel is a complete joke. It genuinely reminded me of those drug den motel rooms you see in many films. Disgusting place and unhelpful staff. We have since checked in next door at Iris hotel... MUCH BETTER!
Couples - Nov 11, 2017
Bogdan T
Average hotel
For the money tou pay for a room with a private bathroom it is ok. Yes the towles could be cleaner and it would be nice that the sheets would not have stains. Nut than again it is 10 usd for 2 people per night so you get your moneys worth. Poor rating is for the cockroaches that were everywhere.
Couples - Nov 9, 2017
Enkidu-backpacker
Worst receptionist i have seen in my life
Receptionists totally don't care about customer. Didnt bother to find our booking confirmation, but chat with his friend on phone when we wait he help is check-in! He gave us a room with broken lock which we couldn't enter. Waited 10min behind door and he didn't bother come upstairs fast even after two time calling! He cancelled my booking on booking.com even I was staying at hotel that time, as he was afraid I give bad reviews or I don't know what. Booking.com told me property claims that I registered under different name, while I had passed my ID to receptionist and it was him who filled the form. Dirty stairs, full of rubbish and dirty water!
Friends getaway - Nov 7, 2017
Kevin N
BEYOND TERRIBLE
Definitely a FALSE ADVERTISEMENT! I had a horrible experience in this hostel. I arrived around 12:30am and the front desk whose name was Navid asked for a 30RM deposit. Not only is he slow and stupid, but he is also unbelievably rude when verifying my payment and hot much it is when converted to RM, and yes, I was I the one who had to look it up online. He even told me that I should be careful not to lie to him because he can check it. I wondered why he had to verify it when it has already been paid by the time I booked it. Then I found out that he thought I have not paid it already. I did not have RM at the time for deposit because the money changers in Subang airport where I landed were closed already. I begged to deposit in other currency because I am too tired to go out and find a money changers but the unwelcoming fellow refused. I had to go out and walk around 500 meters just to find one. When I came back then he suddenly held my hand sexually and told me that the customer he met before I arrived have kind of aroused him - disgusting. The room was dark and filthy af, the sheets were all over the place did like they were not changed and were used by 20 customers before me. I asked for new sheets but the new one he gave me looked like he just took out from laundry basket and un-washed. It was far different and worse from the images of bunk beds they advertise. It was awfully disgusting but I had stay in the room because I was too tired to look for another hotel. I checked in at 1 am and checked out at 5am. The only thing good about this hostel is the location the value for the price is beyond terrible. To those backpackers who are planning a stay in this hotel, PLEASE DON'T!
Solo travel - Oct 25, 2017
Oksana M
A Horror Experience!!!
If it was possible to give 0 or -5, I would! I was traveling for months now and I saw some hotels that were not good, but this one - is beyond all the worse experiences I ever had! And believe me , I am not someone who's easy to impreasionate. First of all, the receptionist is really rude and indlfriendly. We payed for 4 nights (what a mistake!) and went to the room. Dirty everywhere. In the garbage was something from the people before, hairs and disgusting stains on the "nice color" sheets, hairs everywhere, dirty toilet, dirty walls, bad smell... I went to the reception to ask at least a different room. But then it got worse - next room was as disgusting but also FULL OF COCROCHES on the bed. Anyway... I don't even want to tell you what we had to go through with the stuff of the hotel to get some of our money back (they didn't refund us the whole price even that we left one hour after arriving). We travel around the world and I have never seen people so rude and the hotel this disgusting.
Couples - Oct 25, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Desk
    • TV
    • Shower
    • Cable TV
  • Public Facilities
    • Room service
    • Parking
    • WiFi in public area
  • Hotel Services
    • Laundry service
    • Luggage storage
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Royal Palm Lodge is a hotel in a good neighborhood, which is located at Bukit Bintang.

      The hotel is located only 0.74 km away from Hang Tuah Station.

      Not only well positioned, but Royal Palm Lodge is also one of hotels near the following Bukit Bintang Monorail Station within 0.21 km and Imbi Monorail Station within 0.3 km.

      About Royal Palm Lodge

      Royal Palm Lodge is the right choice for you who are looking for affordable accommodation in Bukit Bintang.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Royal Palm Lodge is a wise choice for travelers visiting Bukit Bintang.

      -
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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