Sabah Oriental Hotel

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7.8
Very Good
1,216 reviews

What Guests Say About Their Stay

Ho Siak L.

5.8
/ 10
Old hotel,no towels in the rooms,phone. In the room was not function. Bathtub in the toilet was dirty.

Muhammad K. N. B. A.

8.5
/ 10
Good experience. All staff are friendly

ABI S.

9.4
/ 10
Comfortable accommodation, good breakfast, secure car park.
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Surati

8.5
/ 10
Great places to eat & good food.
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Wan Malinda Binti Mohd Indah

10.0
/ 10
Comfortable hotel and clean atmosphere.
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In the Area
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Jalan Kemajuan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Swimming pool
Restaurant
Luggage storage
Elevator
Business facilities
Wheelchair accessible
AC
Sabah Oriental Hotel is the ideal point of departure for guests’ leisure trip in Kota Kinabalu. This 4-star hotel offer guests the great hotel experience with breathtaking views of Mount Kinabalu, the South China Sea, the islands and the bustling city. Sabah Oriental Hotel is ideally located at Lorong Kemajuan, Kota Kinabalu City Center and situated within city attractions and tourist’s destinations. Sabah Oriental Hotel provides great facilities and services for guests’ convenience. There are a total of five main types of room available to the guests. Each room features modern and stylish design, well-equipped with basic in room facilities. They also provide some other extra features that are uniquely for specific rooms. Guests will experience an elegant dining at its main in-hotel restaurant. The restaurant offer variety of dishes with special cuisine. With its convenience and comfort, Sabah Oriental Hotel Kota Kinabalu is set to offer the best for both the business and leisure travellers to Kota Kinabalu.
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What's around Sabah Oriental Hotel

Jalan Kemajuan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
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Lobby Sabah Oriental Hotel
Lobby 2 Sabah Oriental Hotel

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Overview of Sabah Oriental Hotel

Sabah Oriental Hotel sits in the heart of Kota Kinabalu City Centre, on Jalan Haji Saman (also referenced as Jalan Kemajuan) in Sabah, Malaysia. What sets this property apart from a generic city-centre stay is its brand lineage: the hotel is wholly owned and managed by Crystal Crown Hotel (Sabah) Sdn. Bhd., part of the Crystal Crown Hotels & Resort group that also operates properties in Johor Bahru, Kuala Lumpur, Petaling Jaya, and Port Klang. On Traveloka's own listing the property is presented as a well-established 3.5-star hotel, while the operator's official channel markets the same building as a 4-star suburban property with sweeping views toward Mount Kinabalu, the South China Sea, the surrounding islands, and the city skyline below. That dual positioning — a long-standing city hotel now run under a recognised regional hotel group's management and branding — is itself the most citation-worthy fact about this address, and it is why travellers researching the property will sometimes see it referenced as "Crystal Crown Kota Kinabalu – Sabah Oriental Hotel" across booking and travel channels.

Spread across 11 floors, Sabah Oriental Hotel is built as a mid-rise city hotel rather than a resort-style low-rise, which is part of how it manages to offer pool, sea-facing, and skyline views from its upper floors despite sitting inland of the immediate waterfront. Traveloka's listing records 196 rooms at the property, while the operator's own site cites a total of 200 rooms organised into five room categories — a small and expected variance between a live booking inventory figure and a nominal brand-level room count, both of which point to the same scale: a mid-sized, full-service city hotel rather than a boutique guesthouse or a sprawling resort complex. For travellers comparing options in Kota Kinabalu, this combination of central address, established brand management, and a genuine range of room tiers (rather than a single room type repeated at different price points) is the core reason the property continues to appear on shortlists for both leisure stays and business trips into Sabah's capital.

Room/Unit Types at Sabah Oriental Hotel

Traveloka's listing groups the accommodation at Sabah Oriental Hotel into three broad categories — Superior Room, Deluxe Room, and Suite — while the operator's official site further splits its 200-room inventory into five named categories: Superior King, Superior Twin, Deluxe King, Deluxe Twin, and Junior Suite. Read together, the two sources describe the same underlying tier ladder, with the official site simply naming the bed configuration (king or twin) within each of the three broader tiers that Traveloka surfaces. Presented from the entry-level tier upward, the ladder runs: Superior (available in King or Twin bed configurations) as the base category, Deluxe (again offered in King or Twin) as the mid-tier upgrade, and Junior Suite as the top tier of the property.

Superior Room

The Superior Room is the entry-level category at Sabah Oriental Hotel, available in King or Twin bed configurations per the official room list. Neither Traveloka's structured listing nor the operator's site publishes a specific square-metre size or maximum occupancy figure for this tier in the content available at the time of writing, so travellers should check the exact bed configuration and capacity on the live booking page before confirming a reservation. In line with the hotel's standard in-room provisions, rooms typically include air conditioning and a private bathroom; see the listing for the full per-room amenity list before booking.

Deluxe Room

One step up from Superior, the Deluxe Room is also offered in King or Twin bed configurations. As the mid-tier category at a 196–200-room city hotel, Deluxe rooms generally sit on higher floors than Superior rooms in properties of this layout, though Traveloka's public listing does not itemise a specific floor range or square-metre size for this category, so guests wanting an exact size or floor should confirm at the point of booking or check-in.

Junior Suite

The Junior Suite is the top room tier at Sabah Oriental Hotel per the operator's own room list. As the suite-level category in an 11-floor city hotel, it is reasonable to expect a larger footprint and a separate sitting or living area compared with the Superior and Deluxe tiers, though neither source available for this content confirms an exact size, layout, or view designation for the Junior Suite, so travellers seeking those specifics should verify directly with the property or through the live Traveloka listing before booking.

Facilities and Amenities

Sabah Oriental Hotel's facility set, per Traveloka's structured listing, centres on an outdoor swimming pool, a fitness centre with sauna, spa services, and an on-site restaurant serving breakfast, lunch, and dinner. The operator's official site corroborates the pool and fitness/sauna facilities, further specifying that the outdoor pool is located on the third floor and offers sea views, alongside a sunset patio area for guests. Both sources also list a 24-hour front desk, on-site parking, WiFi, elevator access, and a bar/café area.

  • Outdoor swimming pool — located on the third floor with sea views, per the official site
  • Fitness centre and sauna — confirmed on both Traveloka's listing and the official site
  • Spa services — listed on Traveloka's property page
  • On-site restaurant — serving breakfast, lunch, and dinner; the official site names the outlet Cafe Oriental, serving Malaysian, Western, and Chinese cuisine
  • Sunset patio — per the official site, adjoining the pool deck
  • 24-hour front desk — confirmed on both sources
  • On-site parking — available per Traveloka's listing
  • WiFi — available at the property; scope (public areas vs. in-room) should be confirmed on the live listing
  • Elevator access — across the hotel's 11 floors
  • Bar and café — on-site per Traveloka's facility list
  • Ballroom and meeting/event space — the official site notes wedding packages and a ballroom for meetings and events, including a Chinese wedding menu option

Rooms typically include air conditioning and a private bathroom; see the live listing for the full per-room amenity breakdown, as neither source available for this content itemises specific in-room features such as a safe, minibar, or bathtub for each individual room category.

Location and Getting There

Sabah Oriental Hotel is positioned on Jalan Haji Saman in Kota Kinabalu City Centre, placing it within the compact downtown grid that also contains Gaya Street, the city's central shopping and dining district, and the Kota Kinabalu waterfront area. Its inland city-centre address means guests typically reach the property by taxi, ride-hailing app, or airport transfer from Kota Kinabalu International Airport, which serves as the main gateway into Sabah for both domestic and international arrivals. Travellers flying in from Peninsular Malaysia or overseas can compare routes and book flights into Kota Kinabalu with Traveloka before arranging onward transport to the hotel.

Because the property sits in the city centre rather than directly on the waterfront, guests on upper floors can still take in views toward Mount Kinabalu, the South China Sea, and the surrounding islands, per the operator's own description of the building's outlook. The central location also puts guests within reach of the city's ferry terminals for day trips to the Tunku Abdul Rahman Marine Park islands, as well as the Gaya Street Sunday Market and the main commercial squares of downtown Kota Kinabalu, all of which sit within the same walkable city-centre zone that other Kota Kinabalu hotels near Jalan Gaya and the waterfront also serve.

Dining at Sabah Oriental Hotel

The hotel's own on-site restaurant, named Cafe Oriental on the operator's official site, serves breakfast, lunch, and dinner with a menu spanning Malaysian, Western, and Chinese dishes — a broad mix intended to suit both short-stay leisure guests and longer business travellers who want a reliable in-house option rather than heading out for every meal. The bar and café area noted in Traveloka's facility list gives guests an additional casual option for drinks or light bites without leaving the property.

Beyond the hotel itself, the City Centre location puts guests within easy reach of Kota Kinabalu's wider dining scene, including the food stalls and restaurants along Gaya Street and the waterfront promenade. Travellers looking to pair a stay with wider sightseeing around Sabah's capital, including island day trips and cultural sites, can also browse things to do in Kota Kinabalu on Traveloka to plan excursions alongside their hotel stay.

Why Stay at Sabah Oriental Hotel

For travellers who want a full-service hotel experience — pool, fitness centre, spa, in-house dining, and event space — within walking distance of Kota Kinabalu's main city-centre attractions, Sabah Oriental Hotel offers that combination under the management of an established regional hotel group, Crystal Crown Hotels & Resort. The tiered room ladder, running from Superior through Deluxe to Junior Suite, gives both budget-conscious travellers and those wanting extra space a genuine choice within the same property, rather than a single room type marketed at different price points. Its 11-floor, 196–200-room scale also means the hotel can accommodate everything from solo business trips to small group stays and simple wedding or meeting functions in its on-site ballroom.

Travellers weighing this property against other options in the same part of town can also compare other hotels in Kota Kinabalu on Traveloka to see how the room tiers, facilities, and location stack up before booking.

Tips for Booking Sabah Oriental Hotel on Traveloka

When booking Sabah Oriental Hotel, it's worth checking the exact bed configuration (King vs. Twin) at the Superior and Deluxe tiers before confirming, since both tiers are offered in either format and the right choice depends on whether you're travelling solo, as a couple, or sharing with a companion. If a sea-view or higher-floor room matters to you, ask at booking or check-in which floors face the South China Sea side of the building, since the property's pool and best views are noted on the upper and third-floor levels rather than uniformly across all 11 floors.

Standard check-in at the property is from 15:00 and check-out is by 12:00, though travellers should always confirm exact timing on the live Traveloka listing at the time of booking, as policies can be updated. Given the hotel's central location, allow reasonable transfer time from Kota Kinabalu International Airport, and consider arranging airport transfer directly through the property if you're arriving with heavy luggage or late at night. For onward travel planning, browsing flights and other Sabah accommodation together on the Traveloka homepage can help you build a complete Kota Kinabalu itinerary in one place.

Other Popular Hotels in Kota Kinabalu

Gaya Centre Hotel

  • Hotel details: A waterfront city-centre hotel on Jalan Tun Fuad Stephens, positioned next to Suria Sabah Shopping Mall and close to Jesselton Point Ferry Terminal for island excursions.
  • Room types: Superior Room, Deluxe Room, Junior Suite, and Executive Room, ranging from lower-floor city/hill-view rooms to top-floor panoramic coastal-view rooms.
  • Facilities: Free WiFi throughout, a complimentary fitness centre, 24-hour front desk, an on-site restaurant (G Cafe), meeting/function rooms, and airport transfer service.

Mercure Kota Kinabalu City Centre

  • Hotel details: Located at Jalan Gaya in the city centre, part of the internationally recognised Mercure brand.
  • Room types: Superior, Deluxe, Executive, and Suite categories, with the Suite offering a separate living area for up to three guests.
  • Facilities: A rooftop outdoor swimming pool with South China Sea views, a fitness centre, four on-site dining venues, 24-hour front desk and concierge, free WiFi, and business/meeting facilities.

Hotel Capital Kota Kinabalu

  • Hotel details: A 3-star city-centre hotel on Jalan Haji Saman with 112 rooms across 10 floors, in the same immediate street as Sabah Oriental Hotel.
  • Room types: Standard room inventory across its 10 floors; specific named tiers are not broken out on the listing.
  • Facilities: On-site restaurant, 24-hour front desk, elevator, free WiFi, laundry service, luggage storage, safety deposit box, and concierge.

Little Gaya Hotel

  • Hotel details: A compact city-centre hotel on Jalan Gaya, positioned opposite Suria Sabah Shopping Mall with short walking access to the Jesselton waterfront area.
  • Room types: A small room inventory including Suite room options, per the property's guest reviews.
  • Facilities: 24-hour front desk, air conditioning, WiFi in public areas, parking, in-room safe, cable TV, hairdryer, private shower, laundry service, and room service.

Hotel Traveller

  • Hotel details: A 3-star budget-friendly hotel in Kota Kinabalu City Centre with 44 rooms across 3 floors.
  • Room types: Standard rooms and family rooms.
  • Facilities: Air conditioning, on-site restaurant, 24-hour front desk, elevator, free WiFi, and room service.

K Hotel Kota Kinabalu

  • Hotel details: A 2-star property with 40 rooms across 2 floors, positioned around 10-15 minutes from Kota Kinabalu International Airport.
  • Room types: Standard and family room configurations.
  • Facilities: 24-hour front desk, elevator, free WiFi in public areas, in-room cable TV and desk, a computer station for business use, and an on-site self-service laundromat.

Walk In Hotel

  • Hotel details: A budget city-centre hotel at Lorong Pasar Baru 1, Kampung Air, with 26 rooms across 4 floors.
  • Room types: Standard room inventory; specific named tiers are not broken out on the listing.
  • Facilities: Air conditioning, 24-hour front desk, WiFi in public areas, elevator, laundry service, luggage storage, and tour arrangement assistance.

All facilities in Sabah Oriental Hotel

Facility

  • Outdoor pool
  • Bar
  • Swimming pool
Bar, Cafe and Lounge Sabah Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Sabah Oriental Hotel
Swimming Pool
Fitness Center Sabah Oriental Hotel
Fitness Center
Functional Hall Sabah Oriental Hotel
Functional Hall
Lobby Sabah Oriental Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • No alcohol
  • Vegetarian meal

Things to Do

  • Outdoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service

Business Facilities

  • Business facilities
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in Sabah Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sabah Oriental Hotel
200
Number of floors in Sabah Oriental Hotel
11
Another facilities in Sabah Oriental Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Sabah Oriental Hotel

What time is check-in and check-out at Sabah Oriental Hotel?
Standard check-in at Sabah Oriental Hotel is from 15:00 (3:00 PM) and check-out is by 12:00 noon, per Traveloka's listing. Early check-in or late check-out may be available on request depending on occupancy, so guests should confirm timing directly at booking or with the front desk before arrival.
What room types are available at Sabah Oriental Hotel?
Sabah Oriental Hotel offers Superior, Deluxe, and Suite categories per Traveloka's listing, with the operator's official site further splitting these into Superior King, Superior Twin, Deluxe King, Deluxe Twin, and Junior Suite. This gives travellers a genuine tier ladder from entry-level Superior rooms up to the top-tier Junior Suite.
Does Sabah Oriental Hotel have a swimming pool?
Yes, Sabah Oriental Hotel has an outdoor swimming pool. Per the operator's official site, the pool is located on the third floor and offers sea views, alongside an adjoining sunset patio area for guests to relax after using the pool.
Is breakfast included or available at Sabah Oriental Hotel?
Sabah Oriental Hotel has an on-site restaurant, named Cafe Oriental on the operator's official site, that serves breakfast, lunch, and dinner covering Malaysian, Western, and Chinese cuisine. Guests should confirm whether breakfast is bundled into their specific room rate at the time of booking, as inclusion can vary by rate plan.
Where is Sabah Oriental Hotel located in Kota Kinabalu?
Sabah Oriental Hotel is located on Jalan Haji Saman in Kota Kinabalu City Centre, Sabah, Malaysia, placing it within the compact downtown grid close to Gaya Street and the wider waterfront area, and within reasonable transfer distance of Kota Kinabalu International Airport.
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More Reviews from Other Guests in Sabah Oriental Hotel

Overall Ratings & Reviews Sabah Oriental Hotel

Traveloka (907)
Other sources (309)
8.2
Very Good
From 907 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.4

Service and Facilites

8.1

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Staff Friendliness (2)
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Distance to City Center (1)
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Traveler Reviews Sabah Oriental Hotel

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Customer reviews
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
There were technical issues when we checked in. The aircond was blowing hot air, but luckily the staff managed to relocate us to the hotel next door with better amenities but the same price range. We are ok with it.
1 people find it helpful
J***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
view from the room.. no room kept secret.. so far I like this room.. there is a view in the picture & a swimming pool.. there is a KK city night market near the hotel.. no need to worry about dinner.. there is a swimming pool suitable for children..
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Noor I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Arrived around 8 PM and the check-in was smooth. Got room on high floor as per requested. Breakfast also good, lots of food to choose. Will come back again if have business to do here.
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Noor I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Arrived around 8 PM and the check-in was fast. Nice view from room. Room condition acceptable with the price you paid. Breakfast also good, lots of choice. Overall it was good and nearby the location we want to go.
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Noor I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
Arrived around 8 PM and the check-in was smooth. Got room on high floor as per requested. Nice view from room. Breakfast also good, lots of choice. Overall it was a good business stay here.
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J***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 106 week(s) ago
The bath tub cannot be used and the hairdryer not functioning.
1 people find it helpful
Mohd H. b. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 129 week(s) ago
Very good working staff... polite and friendly to every guest staying at Sabah Oriental Hotel.
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+3
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MOHD S. B. K.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 168 week(s) ago
It's like you don't have to welcome just from entering again. Pick up your own bags from the car.
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Jabilin S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 170 week(s) ago
Berhabuk, bilik kotor, tuala koyak
2 people find it helpful
MOHAMMAD T. B. I.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 171 week(s) ago
The good - Breakfast in average was good. Fried bihun was good. Check in process was smooth and very swift. Staff are friendly. Price wise is quite cheap as compared to other hotels. Great location. Parking is ample. The hotel condition is acceptable with areas for improvement. Room is spacious and the best thing was all rooms has bath-tub. Room wasn't using carpet, which is great. Air conditioner in the room was even better than most hotel I went, as the controller actually works! The not so good - The hotel is a bit run down, and most of the facilities are due for replacement. The key lock on my door was not tight. Wifi was not stable. The bath have no stopper (which they replace immediately upon request). The linen was very old, and the curtain already critically worn out and needs to be replaced. Breakfast, even it was good, can be improved. Food was being top up immediately, no one man the egg station and most tables don't have silverwares unless you request it (we come for breakfast at 9am). No plain water as beverages option. Swimming pool closed at 6pm, which is too early.
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1 people find it helpful
NUR F. A. B. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 187 week(s) ago
It was okay. The price is cheap for a hotel that in kk with swimming pool. Just that it has an old school vibe.
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RODZIAH B. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 191 week(s) ago
Bersih dn selesa, kolam sangat sesuai dengan anak-anak. Mereka sangat sukanya.
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Kathrynn T. M. Q.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 201 week(s) ago
They had issues with the online system and it continued to overbook guests. We successfully booked and paid 2 weeks in advance, but was still turned away, similar to many other guests at the lobby. In the end around 8pm they managed to get us a room, but due to overcrowding, no toiletries (no towels to shower but extra toilet paper given?). There were tea/coffee utilities but no hot water kettle available. Breakfast was good with wide selection and omelette station. Overall bad experience, but appreciate the hotel trying their best to accommodate the overcrowded occupancy caused by the technical error. Will consider coming again if no overcrowding.
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1 people find it helpful
NORLIZA B. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 207 week(s) ago
Towel lambat diberi, alas kaki tiada, TV tak berfungsi, iron tak boleh pakai, aircond pun tak ok. Very bad.
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AHMAD H. B. H.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 215 week(s) ago
Really satisfied with the service.
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RUZANDI B. A. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 216 week(s) ago
Location beside syria sabah mall. Just toilet look old, and room lighting is very bad! Please improve of the lighting of room. The front staff is very friendly. Parking is very limited. Forced to park at the Suria Sabah mall for 25 hours, rm22. That's okay too.
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Mohamaf Z. B. M. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 226 week(s) ago
No wifi. Check in no towel. Never change new towel next day. Not 2nd time.
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Hazlina Z.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 229 week(s) ago
I'm just arrived, have checked in, when I asked for WiFi password he said currently we have no WiFi access in room due to internal issue. Have go to lobby. I'm very disappointed because as business traveler I really need WiFi. As 4 star hotel with no WiFi access it's no meaning. Better go to 1 star hotel with WiFi access with cheaper price. I have paid for 5 night already. Oh my God!
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mira i. b. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 230 week(s) ago
Spacious, comfortable and clean room
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Kian H. N.
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6.4
/10
Reviewed 240 week(s) ago
Penghawa dingin kurang sejuk.
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Lobby 4 Sabah Oriental Hotel

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