Summit Bukit Mertajam Hotel

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7.6
/10
Pleasant
291 reviews

What Guests Say About Their Stay

Norlisah binti Kasim

8.5
/ 10
Affordable price. Spacious room.
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dorna t. y. l.

8.5
/ 10
Good service and room is clean.

Ramliza b. a.

9.7
/ 10
Best, very satisfied.
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Suhaila Bt Mohamad

8.5
/ 10
Very comfortable saving at very reasonable prices.
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MHAR

9.7
/ 10
All good. The location near to mamak stall and easy to "cari makan"
In the Area
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No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000
Summit Bukit Mertajam Hotel is a 3-star accommodation.
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What's around Summit Bukit Mertajam Hotel

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000
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Overview of Summit Hotel Bukit Mertajam

Ask a Bukit Mertajam local where to put up an out-of-town relative for a quick visit and Summit Hotel Bukit Mertajam is one of the names that comes up quickly, and the reason is less about polish than position: with 147 rooms, it is one of the larger hotel-format properties sitting inside the Bukit Mertajam town centre in Seberang Perai, on the mainland side of Penang state. That size matters in a district where most of the accommodation options are small budget inns of a few dozen rooms, and it gives Summit Hotel Bukit Mertajam more scale for groups, events, and walk-in demand than the typical shophouse-style hotel nearby. The property is rated 3 stars and carries an aggregate guest score of 7.6 out of 10 ("Pleasant") from 298 reviews on its Traveloka listing, with location as one of its stronger sub-scores at 7.5 out of 10. Guests writing in describe the property in terms of "modern comfort" and a welcoming atmosphere, and repeatedly single out the rooms as spacious with dependable in-room connectivity — a detail that matters for anyone working remotely or staying in touch with family while travelling through Seberang Perai. The address, No. 566 Jalan Arumugam Pillai, sits inside the built-up commercial heart of Bukit Mertajam rather than on its outskirts, which is precisely why the surrounding wet markets and eateries feature so often in guest feedback. Reviewers also flag some maintenance and cleanliness inconsistencies alongside praise for affordable pricing, a mixed but fairly common pattern for a mid-range, high-occupancy hotel of this age and size. Summit Hotel Bukit Mertajam positions itself less as a destination resort and more as a dependable, centrally located base — the kind of hotel locals recommend precisely because it is easy to find, easy to reach, and rarely fully booked out. For travellers weighing options across Seberang Perai's Bukit Mertajam, Perai, and Seberang Jaya sub-areas, that combination of scale and centrality is Summit Hotel Bukit Mertajam's clearest differentiator.

Room Types at Summit Hotel Bukit Mertajam

General Room Inventory

Summit Hotel Bukit Mertajam's Traveloka listing confirms a total of 147 rooms but does not break this inventory down into named tiers (such as Standard, Superior, or Deluxe) in its structured data. What is verifiable, and repeated across multiple guest reviews, is that rooms are consistently described as spacious relative to the hotel's price point, and that in-room internet connectivity is reliable enough that reviewers call it out specifically as a strength. Because the exact room-type ladder, bed configurations, and per-room square footage are not published in Summit Hotel Bukit Mertajam's current listing data, travellers with specific bedding or view requirements (twin versus king, higher floor, pool-facing) should check the live room selection on the Traveloka booking page for their chosen dates, where the current inventory and configuration options for Summit Hotel Bukit Mertajam are shown, or confirm directly with the property before booking.

Family and Group Stays

With 147 rooms on the books, Summit Hotel Bukit Mertajam has meaningfully more capacity than most Bukit Mertajam competitors, which in practice makes it a workable choice for families or small groups who want to book multiple rooms in the same building without relying on a scattered mix of smaller guesthouses. The presence of a children's pool alongside the main outdoor pool (detailed in the facilities section below) further supports family stays, though as with the general room inventory, prospective guests travelling with children should confirm bedding configuration and any connecting-room options directly with Summit Hotel Bukit Mertajam or via the live Traveloka listing rather than assuming availability.

Facilities and Amenities

Summit Hotel Bukit Mertajam's amenity list, drawn from its Traveloka listing, points to a property built for both short leisure stays and small business or community events rather than a single niche. On the leisure side, the hotel has an outdoor swimming pool and a separate children's pool, giving guests a way to unwind on-site without needing to leave the property in Bukit Mertajam's midday heat. On the practical side, the hotel maintains a 24-hour front desk, an elevator, on-site parking, and a safety deposit box for guests who want secure storage for documents or valuables during their stay. Dining and everyday needs are covered by an on-site restaurant and a coffee shop, both useful for guests who arrive late or simply prefer not to venture out for every meal. For business travellers or anyone in Bukit Mertajam organising a small function, the property lists conference rooms and banquet facilities, along with a business centre, positioning Summit Hotel Bukit Mertajam as a usable option beyond pure leisure travel. WiFi is available, though the listing does not specify whether coverage extends fully in-room or is concentrated in public areas, so guests with heavy connectivity needs may wish to confirm before booking, even though reviewers do praise the reliability of the connection they experienced. Additional conveniences include luggage storage, a porter service, a concierge desk, and smoke-free areas within the building.

  • Outdoor swimming pool and a dedicated children's pool
  • 24-hour front desk and elevator access
  • On-site restaurant and coffee shop
  • Conference rooms and banquet/function facilities
  • WiFi coverage (public areas confirmed; in-room extent not specified)
  • On-site parking
  • Safety deposit box and luggage storage
  • Concierge and porter service
  • Smoke-free designated areas

Location and Getting There

Bukit Mertajam sits on the mainland side of Penang state, across the channel from Penang Island, and functions as one of Seberang Perai's main commercial towns — a role reflected in Summit Hotel Bukit Mertajam's address on Jalan Arumugam Pillai, right inside the town's built-up centre. Because the property sits within the town core rather than on its edge, guests staying at Summit Hotel Bukit Mertajam are close to the local wet markets and independent eateries that reviewers mention repeatedly as a highlight of the stay, alongside everyday conveniences like shops and banking services. Bukit Mertajam's position on the mainland also means it sits along the road and rail corridor that connects to the rest of the Malaysian peninsula, making the hotel a reasonable stopover point for travellers passing through Seberang Perai rather than staying exclusively on Penang Island. Guests planning onward travel by air can compare flight options into Penang International Airport or elsewhere on the peninsula through Traveloka's flight booking page before finalising their Bukit Mertajam itinerary. For those wanting to explore beyond the immediate town centre — whether that means Penang Island's George Town heritage area or attractions elsewhere in Seberang Perai — it's worth checking road distances and transport options in advance, since Bukit Mertajam itself is more of a commercial and residential hub than a tourist strip. The hotel's central positioning within the town, rather than a distant industrial-zone or highway-side location, is one of the more consistently praised aspects of Summit Hotel Bukit Mertajam among past guests.

Dining at Summit Hotel Bukit Mertajam

On-site, Summit Hotel Bukit Mertajam offers a restaurant and a coffee shop, giving guests the option of a full sit-down meal or a quicker coffee-and-snack stop without leaving the building. The property's own listing does not specify cuisine style, operating hours, or whether breakfast is included as part of any room rate, so guests should confirm current dining arrangements and any included meals directly with Summit Hotel Bukit Mertajam or check the inclusions shown at the time of booking on Traveloka. Beyond the hotel itself, Bukit Mertajam's central location is a genuine advantage for food-focused travellers: guest reviews consistently point to nearby wet markets and a range of independent restaurants and hawker-style eateries within easy reach of the property, reflecting the town's reputation as a food destination in its own right within Seberang Perai. Travellers who want to plan a broader day out around meals, markets, or nearby attractions can browse options through Traveloka's activities listings to round out a Bukit Mertajam or wider Penang itinerary. Given the mix of in-house dining and strong nearby options, guests at Summit Hotel Bukit Mertajam are rarely short of places to eat, whether they prefer to stay on-property or step out into the town.

Why Stay at Summit Hotel Bukit Mertajam

The clearest case for Summit Hotel Bukit Mertajam is scale combined with location: 147 rooms is a substantial inventory for this part of Seberang Perai, which in practice means better odds of availability during busy periods compared with the area's smaller guesthouses. Its position inside the Bukit Mertajam town centre, rather than on an outlying road, keeps guests within easy reach of markets, everyday eateries, and daily conveniences that reviewers highlight as a genuine strength of the stay. The presence of both an outdoor pool and a children's pool gives the property a leisure edge that many similarly sized budget-to-midrange hotels in the district simply don't offer, making it a workable pick for families rather than only solo or business travellers. On the practical side, round-the-clock front desk coverage, on-site parking, and conference/banquet space mean the hotel can accommodate everything from a same-day arrival to a small local event without guests needing to look elsewhere. Reviewers who mention affordability alongside the central position suggest the hotel delivers reasonable value for a property of its size in this specific micro-market. Taken together, Summit Hotel Bukit Mertajam suits travellers who prioritise a central, well-connected base in Bukit Mertajam over resort-style extras, and who want confidence that a hotel of this size can usually accommodate their dates.

Tips for Booking Summit Hotel Bukit Mertajam on Traveloka

Because Summit Hotel Bukit Mertajam's published listing does not break out specific room-tier names or exact in-room features, it's worth opening the live Traveloka booking page for your intended dates and reading the room options shown there before finalising a choice, rather than assuming a specific bed configuration or view. If travelling with children, check whether a family-style room or connecting rooms are available for your dates, since the hotel's family-friendly amenities (the pool and children's pool) suggest it is set up for that kind of stay even though room-level family configurations aren't detailed in the base listing. Non-Malaysian and non-permanent-resident guests should expect the standard Malaysian tourism tax, charged per room per night and collected at check-in — Traveloka's booking flow will show the current applicable amount before you confirm. If your visit involves any group meeting, training session, or small function, it's worth contacting the hotel in advance about its conference and banquet facilities rather than assuming availability on short notice. Guests who want to compare Summit Hotel Bukit Mertajam against other options in the same town, whether for a different price point, star rating, or amenity mix, can browse alternatives directly through Traveloka's hotel search before booking. Finally, since guest feedback on cleanliness and maintenance is mixed rather than uniformly glowing, reviewing the most recent guest comments on the Traveloka listing before you book can help set accurate expectations for your stay.

Other Popular Hotels in Seberang Perai

My Hotel Bukit Mertajam

  • Hotel details: A 2-star, 70-room property across two floors in the Bukit Mertajam town centre, positioned as an affordable, family-oriented option.
  • Review: Guests give it a strong "Very Good" rating, frequently praising its strategic location and reasonable pricing.
  • Room types: Family suites with dual bathrooms and standard rooms.
  • Facilities: Air-conditioning, 24-hour front desk, parking, elevator access, WiFi in public areas, room service, laundry, business centre, and conference room.

Bertam Resort & Water Park Penang

  • Hotel details: A larger resort-style property in nearby Kepala Batas with 282 rooms, geared toward families and longer leisure stays.
  • Review: Reviewers describe it as family-friendly with spacious, clean rooms and extensive leisure facilities.
  • Room types: Family rooms, connecting rooms, and non-smoking rooms.
  • Facilities: Outdoor swimming pool with children's pool, an integrated (separately ticketed) water park, fitness centre, sauna, kids' club, and an on-site restaurant serving breakfast, lunch, and dinner.

Sunway Hotel Seberang Jaya

  • Hotel details: A 4-star business-oriented hotel in Seberang Jaya, a short drive from Bukit Mertajam, aimed at both corporate and leisure travellers.
  • Review: Positioned as a higher-tier option in the district with a strong facilities set, though it does not have a swimming pool.
  • Room types: Superior Room, Deluxe Room (around 26 sqm), and a top-floor Executive Suite (around 53 sqm) with a separate living area.
  • Facilities: 24-hour fitness centre, on-site restaurant (Sun Café), complimentary self-parking, meeting rooms and convention facilities, and a surcharged airport shuttle.

Holiday Inn & Suites PENANG PRAI by IHG

  • Hotel details: A large 4-star international-chain hotel in Bukit Mertajam with 332 rooms spread across 36 floors, the tallest hotel format in the immediate area.
  • Review: Rated highly by guests, with particular praise for cleanliness, service, and its breakfast buffet.
  • Room types: Standard chain-hotel room categories across its 332-room inventory (specific tier names not detailed in the listing).
  • Facilities: Swimming pool, fitness centre, on-site restaurant, an entertainment facility, and function/meeting space.

FU HOTEL

  • Hotel details: A compact 3-star, 88-room hotel in Bukit Mertajam's Pusat Perniagaan Sentral business area, positioned as a modern, well-equipped budget-to-midrange option.
  • Review: Guests rate it highly, with especially strong scores for cleanliness, room comfort, and service.
  • Room types: Single rooms and family suites.
  • Facilities: Air-conditioning, 24-hour front desk and security, free WiFi in public areas and rooms, parking, elevator, and early check-in/late check-out options.

Grand Orient Hotel Perai, Penang

  • Hotel details: A 46-room, 3-star property in Bukit Mertajam built around a small water-themed leisure offering alongside standard hotel rooms.
  • Review: Rated "Very Good" by guests, who often call out the family-friendly water park as strong value for the price, alongside some notes on compact room sizes.
  • Room types: Superior Without Window (Queen or Twin), Superior Plus, Deluxe Queen with pool view, and a King Suite with a separate living area.
  • Facilities: Swimming pool with a mini water theme park, fitness centre, sauna, on-site restaurant, and meeting/conference facilities.

Hotel Seri Malaysia Kepala Batas

  • Hotel details: A 100-room, 3-star property in nearby Kepala Batas, positioned as a practical mid-range base for business and leisure travellers.
  • Review: Rated "Very Good" by guests based on several hundred reviews, valued for convenience and affordability near commercial amenities.
  • Room types: Standard hotel room inventory across six floors (specific tier breakdown not detailed in the listing).
  • Facilities: On-site restaurant, 24-hour front desk, parking, elevator, WiFi, business centre, and laundry service.

To compare these and other options across Penang and beyond, or to start planning your next trip, visit the Traveloka homepage.

All facilities in Summit Bukit Mertajam Hotel

There are no facilities listed on this property.

Accommodation Policy & General Information in Summit Bukit Mertajam Hotel

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Frequently asked question in Summit Bukit Mertajam Hotel

Where is Summit Hotel Bukit Mertajam located?
Summit Hotel Bukit Mertajam sits at No. 566 Jalan Arumugam Pillai in Bukit Mertajam, within Seberang Perai on mainland Penang, Malaysia. The address places Summit Hotel Bukit Mertajam close to the town's commercial core, within walking distance of local markets and everyday dining spots.
What room types does Summit Hotel Bukit Mertajam offer?
Summit Hotel Bukit Mertajam operates 147 rooms in total, and guest reviews consistently describe the rooms at Summit Hotel Bukit Mertajam as spacious with reliable in-room connectivity. The property's own listing does not break the inventory into named room tiers, so guests should check the live Traveloka booking page for the current room categories and configurations available on their travel dates.
Does Summit Hotel Bukit Mertajam have a swimming pool?
Yes, Summit Hotel Bukit Mertajam has an outdoor swimming pool as well as a separate children's pool, according to its Traveloka listing. This makes Summit Hotel Bukit Mertajam a workable option for families staying in Bukit Mertajam who want a place to cool off without leaving the property.
What time is check-in and check-out at Summit Hotel Bukit Mertajam?
Check-in at Summit Hotel Bukit Mertajam begins at 2:00 PM, and check-out is required before 12:00 PM (noon). Guests of Summit Hotel Bukit Mertajam who need to adjust these times should confirm availability with the front desk in advance, as early check-in and late check-out are typically subject to availability.
Is there WiFi at Summit Hotel Bukit Mertajam?
Yes, WiFi is listed among the facilities at Summit Hotel Bukit Mertajam. The hotel's listing does not specify whether coverage is limited to public areas or extends to every guest room, so travelers who need connectivity for work should confirm in-room WiFi strength directly with Summit Hotel Bukit Mertajam or check guest feedback before booking.
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More Reviews from Other Guests in Summit Bukit Mertajam Hotel

7.6
Pleasant
From 291 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.4

Meal

7.1

Location

7.5

Service and Facilites

7.5

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Traveler Reviews Summit Hotel Bukit Mertajam

Number of reviews per page
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Customer reviews
SWII 8.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 189 week(s) ago
Smelly room, old building, looks like haunted place.
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Azhar B. D.
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4.8
/10
Reviewed 193 week(s) ago
Hotel towel too smelly and cannot be use, the hotel look like no maintenance at all. Very bas.
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shah a.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 193 week(s) ago
Hotel is very old and very dirty. If can do not sale this hotel room from your platform it will bring down your company reputation.
3 people find it helpful
Fazrina H.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 202 week(s) ago
This used to be my go to hotel when I want to visit Penang. It was a very pleasant experience before. Now, the state of the room is pretty bad. Would not recommend it to anyone. The restroom looks like it has not been maintained for ages with cockroaches running riot. The bed sheet looks like it has been there from the beginning of time. Don't get me started with the parking space. The parking space used to be quite okay but since The Store has shut down, it is very scary. I booked for two nights but after only one night, I left to seek other accommodation. I did not take any photos but trust me, it is not worth it.
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Asrul A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 211 week(s) ago
This hotel is so-so, no problem if want to stay for a night. Polite staff. Near to restaurant. Located in the middle of Bukit Mertajam.
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Nurul H. D.
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5.9
/10
Reviewed 234 week(s) ago
The room was spacious but due to lack of maintenance, the night spent was truly unsatisfactory. There were bed bug that left us scratching our hands, back and legs. Much appreciated if the botel could engage with peat control to tackle this issue.
2 people find it helpful
Shamilah R.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 245 week(s) ago
Toilet was not clean enough. The bathtub was not functioning, they provided a rusty iron box,
1 people find it helpful
Mohd
icon-origin-TRAVELOKA
6.0
/10
Reviewed 247 week(s) ago
Room not clean. Hot shower is working good.
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Suzieanna S. I.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 254 week(s) ago
😶 entered the underground parking lot, tup-tup the entrance of the shopping mall closed, had to walk a long way. Apparently there is another door that connects from the parking lot to the hotel, but I'm sorry I want to go up 3 levels. 😶 Check-in rate but staff mistaken for booth. Going upstairs just knew I could get a queen bed, even though I booked for 3 people. Go downstairs to change the key. Tired of fluctuations. 😶 dirty sheets, dirty comforters. Would you please open the comforter cover to check I'm amused when I think back because I noticed it was dirty, I want to go back. 😶 toilet too alahai..please invest a little to buy magiclean and tonyoh a little moss fungus. 😶 ask to borrow a hair dryer until you want to check out. (try using a hair dryer that I brought myself but the plug doesn't support the smell of burning & can't be used) 😶 the bathroom hot water works well. 😶 tv is okay, there are many channels 😶 water heater is a bit dirty & the glasses are not cleaned properly. 😶 there is an iron & iron board once, good. 😶 small perforated curtains. Used cigarettes maybe? 😶 last, this is the last time he sat here.
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MOHD S. Y.
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6.0
/10
Reviewed 275 week(s) ago
Unable to check in due to this hotel close for MCO. Payment complete but unable to check in.
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Shahril A.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 301 week(s) ago
This hotel 👌 but needs to be fixed on the tv section so that the broadcast is clearer and the shower fountain cleaner needs to be improved ... 😒🤔
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Nur S. B. B.
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6.1
/10
Reviewed 306 week(s) ago
Room is quite large. but cleanliness is very low. many spider webs do not throw away and the bathroom is not very nice!
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Nur A. S. K.
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5.4
/10
Reviewed 307 week(s) ago
the bathroom has very bad smell 💩.. and smoke smell in the room...
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Saipol Y. B. D.
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8.5
/10
Reviewed 330 week(s) ago
Large room suitable for families, only TV if possible check before guest enters the room.
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1 people find it helpful
Enney
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9.1
/10
Reviewed 347 week(s) ago
All staff so friendly and helpful
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Datuk S. D. M. J. B. M. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 351 week(s) ago
The room it look like 100 years hotel
1 people find it helpful
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Francis T. C. H.
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Backpacking
icon-origin-TRAVELOKA
5.9
/10
Reviewed 354 week(s) ago
room is old, door lock has broken and toilet is smelled! I was planning on 3 days but I have no choice but to move to another cleaner hotel for the remaining days. Hotel owner, maybe it's time to renovate your hotel now.
1 people find it helpful
Nor A. A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
The services of hotel workers are very satisfying and the location makes it easy because there are supermarkets around the restaurant, there is also a wet market.
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NOORLIZAWATI B. K.
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6.0
/10
Reviewed 356 week(s) ago
Old hotels, dirty bathrooms and hygiene are not satisfactory, please expect management to take appropriate action.
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Mohd E. M. H.
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8.8
/10
Reviewed 356 week(s) ago
Adequate and value for money for our 6 person family. Short distance to the island.
1 people find it helpful
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