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  2. Malaysia(5,789 hotel)
  3. Penang(543 hotel)
  4. Seberang Perai(59 hotel)
  5. Bukit Mertajam(11 hotel)
  6. Summit Hotel Bukit Mertajam

Summit Hotel Bukit Mertajam

Hotel
No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000
Featured Image
Guestroom
Lobby
Outdoor Pool
BBQ/Picnic Area
See all photos
Convenient
8.2/10
According to 103 guests
Good service and room is clean.
Dorna T. Y. L.
See all reviews
Based on 51 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
St. Anne's Church
(2.30 km)
Cherok Tokun Nature Park
(3.63 km)
Juru Auto City
(4.56 km)
UITM Permatang Pauh
(5.23 km)
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Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.03
Comfort
8.14
Meal
7.24
Location
8.06
Service
8.20

65 Traveloka customers have stayed in this hotel and given reviews:

6.7
The services is not bad. the Hotel itself is quite old but still comfortable for a guest for business purposes like me. overall, it’s satisfied in terms of cost.
8.5
Good service and room is clean.
7.0
Overall is ok but the toilet need to more clean
8.4
The building shared with econsave mall gives very uncomfortable smell. The room toilet is ancient.
4.8
The hotel had bad smells, the car par was horror although is free, the buildings seems old and low maintenance.
8.5
Overall is ok as per my customer feedback.
9.7
Is nice quiet and a good price for me
8.5
Lobby is one level up from the loading area which caused difficulties to unload luggage to lobby for check in/out
9.7
Best hotel to stay in bukit mertajam or near. Lots of facilities, the best is bathtub and pool for my kids. Econsave on ground floor. Will stay again.
9.7
It is a nice place to stay nice room and is big
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Based on
51 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business14
Couples9
Solo travel3
Family19
Friends getaway4
Rating Result
Very Bad
11
Bad
11
Average
21
Very Good
6
Extraordinary
2
Alex P
Magnificent Room View!
Location: Located right beside a shopping mall. Easy to get food and stuff. Room: Family Room with 1 king and 1 queen bed. Amazed with the high calling and room size. Very spacious! Bathtub and showerhead available. Water did not run fast and form a retention. No shower gel, only soap. Room meant for 4 pax but only provide 2 bottles of mineral water, 2 towels and insufficient toiletries. We did request from the front desk. Service: Fast check in and out. Excellent room service and response on request. Overall: Decent and affordable hotel for short stay.
Friends getaway - Sep 21, 2017
maj0ra
An Average Hotel!
This is a very old hotel near the Police/Bomba stations. Though the rooms are good but the air-con was not working & we had to use the ceiling fan. The door always jam & could not open sometimes. We did not like the hotel.
Family - Sep 3, 2017
Su D
Filthy Hotel & LAZY Housekeeping Team!!
This HOTEL has the " LAZIEST & MOST FILTHIEST" HOUSEKEEPING TEAM!! * Called the counter at around 5.30pm requesting for the housekeeping to vaccum the carpet & clear the rubbish left by the previous guest. BUT they were more busy packing their things to go home & asked the FO team to change my room. All other Summit hotels have a hskeeping staff on standby till 11pm but this hotel doesnt. * As a Hotelier myself,changing a room for a small makeup request is not acceptable!! 1) Upon checking in NO greeting from FO team. 3 of the FO Team were busy sticking their eyes to the screen rather than to look up & greet the guest. I had to take the initiative myself to greet them & show my booking details. HOWEVER, the indian lady was nice enough to give me an extra roomcard. 2) Room Door Stuck : Need to push or pull hard to enter or close door. 3) Pungent smell of carpet. *Carpet was FILTHY & SMELLY. *I FOUND few pieces of teddy's choc biscuits under the chair & near bed. * So much of hair on the carpet. 4) Aircond was cold but the whole room was filthy. 5) Found a used condom packet under the side table. 6) Found used handyplasters sticked at bathtub area. 7) Minibar & cabinet smells like a dead rat!! I vomited the sec i opened the cabinet. SO FILTHY!!! 8) Bathroom Floor, tiles , sink & bath tub so MOLDY & No proper lighting. The door is mouldy & some eaten by termites. 9) Power plug point not working ! 10) Dressing table dusty & mirror not wiped. 10) USELESS Wifi. 11) TV channels not programmed properly & not clear eventhough Astro channels 12) ROOM Lighting really irky as though staying at a haunted place. Cant even do a decent makeup with this lightings. 13) Guest lifts stinks like mad. You guys should really consider autotimed air freshner for your entire hotel. The only thing good was the cold aircond in the room. * I have stayed in much cheaper hotels but those were more hygenic & clean compared to this "Large Rubbish Bin"
Solo travel - Aug 9, 2017
aislington
Old hotel, understaffed
Stayed in a corporate room, with a king sized and queen sized bed. Room was spacious but almost everything was old. The aged bidet hose even cracked and broke while we were there but kudos to the management as they immediately sent maintenance to change it. Sink was leaking and when you shower in the tub, water would still spill over to the floor despite pulling the shower curtain to its width to prevent this. Luckily we were only staying a night so it was not such a bother. Toiletries came with toothbrush, so that's a plus. Reception was polite. Absent (or no?) bellboy service. Do note that from the basement parking, there is no indication in the lift as to where the hotel lobby is (it's on the ground floor). You'd have to walk a bit through the Summit Shopping Centre to get to the hotel lobby. I would not advise you to venture out alone to the attached shopping complex if you are a lady. It's rather dodgy - many shops are closed. The top floors are mostly Myanmarese/Thai/Nepali shops that cater to the large population of are male foreign workers in the area. The only eatery is the KFC below.
Family - Jun 30, 2017
Stanley_Wong1204
1 night stay
This hotel is near to the old town of bukit mertajam. It is walking distance to the bazaar and streets with buildings in the 50s and 60s of the last century. The hotel is good location and quiet. It is worth to stay for leisure or business trip.
Solo travel - Mar 21, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
    • Luggage storage
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
  • Things to Do
    • Children pool
    • Outdoor pool
  • Business Facilities
    • Conference room
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Summit Hotel Bukit Mertajam is located in area / city Bukit Mertajam.

    There are plenty of tourist attractions nearby, such as St. Anne's Church within 2.3 km, and Juru Auto City within 4.56 km.

    About Summit Hotel Bukit Mertajam

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Summit Hotel Bukit Mertajam.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Summit Hotel Bukit Mertajam exclusively for you.

    Summit Hotel Bukit Mertajam is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, Summit Hotel Bukit Mertajam is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.