Summit Hotel USJ Subang

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7.8
/10
Very Good
948 reviews

What Guests Say About Their Stay

Norasmah M.

8.5
/ 10
Shopping there, food heaven, transport there, comfortable room, all there is.
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NADED C.

10.0
/ 10
Nice and comfortable hotel, recommend their cucur udang.

Aaron T.

8.5
/ 10
Need refurbishment, and better beds.

Tengku N.

10.0
/ 10
Perfect and calm place to stay.

Shafiqah A. R.

8.8
/ 10
Very nice and very comfortable. The room was so clean.
In the Area
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The Summit Hotel, Jalan Kewajipan USJ 1, Kuala Lumpur, Subang Jaya, Malaysia, 47600

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Business facilities
note: hotel was previously named Summit Hotel Subang USJ Summit Hotel USJ Subang is a hotel is located at Subang Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Summit Hotel USJ Subang

The Summit Hotel, Jalan Kewajipan USJ 1, Kuala Lumpur, Subang Jaya, Malaysia, 47600
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Lobby Summit Hotel USJ Subang
Lobby 2 Summit Hotel USJ Subang

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Overview of Summit Hotel USJ Subang

Long before Subang Jaya's USJ neighbourhood filled up with malls and LRT stations, Summit Hotel USJ Subang was already anchoring the area: it is the flagship, founding property of Summit Hotels & Resorts, a homegrown Malaysian chain established in 1999, and this Subang Jaya address was the group's very first hotel. That founder-property status is the single most distinctive fact about this hotel — everything else about it, from its scale to its layout, follows from having been built as the brand's original flagship rather than a later addition. Today the hotel spans 332 rooms across 15 floors, making it one of the larger 4-star properties in the USJ/Subang Jaya corridor, and it holds a 4.0-star classification with a 7.8-out-of-10 "Very Good" guest score from 961 reviews collected on Traveloka. It is attached to, or immediately adjacent to, the Summit USJ Complex, putting an entire shopping-and-entertainment building within a short walk of the lobby. The hotel positions itself for a mixed audience — corporate travellers attending meetings at its own conference facilities, families visiting the malls and LRT-connected attractions of Subang Jaya, and couples looking for a central Klang Valley base — rather than skewing toward one traveller type. Guests on Traveloka have specifically flagged the "convenient location and close to everywhere" feel of the property, a comment that lines up with its position steps from Da Men Mall and the Summit USJ Complex. Because it is a founding, long-operating property rather than a newly built one, expectations should be calibrated toward a well-established business hotel with mature facilities and a long operating history, not a boutique newcomer. Travellers who want to confirm live room availability, current facility hours, or specific accessibility needs should always check the listing or contact the property directly before booking, since operational details can shift over time even at an established hotel like this one.

Room Types at Summit Hotel USJ Subang

Summit Hotel USJ Subang's own booking data on Traveloka groups its inventory into Standard, Superior and Family room categories, while the hotel's official brand materials describe a more granular ladder that includes Corporate Superior, Corporate Deluxe, Executive, Executive Deluxe and Executive Suite tiers, plus Studio and Bridal suites for special occasions. Because the two sources use different naming conventions for what is likely an overlapping set of room categories, travellers should treat the Traveloka-listed Standard/Superior/Family names as the categories bookable through Traveloka's own system, and use the descriptions below as a general guide to what each broad tier typically offers, confirming the exact room name and configuration at the time of booking.

Standard Rooms

The Standard room tier is the property's entry-level category and is aimed at travellers who want a straightforward, comfortable base rather than extra space or upgraded views. Rooms in this tier include air conditioning, a work desk, cable TV, a minibar, a refrigerator and an en-suite bathroom with a shower, based on the in-room amenities Traveloka lists for the hotel overall. Given the hotel's scale — 332 rooms spread across 15 floors — Standard rooms are likely to make up a meaningful share of total inventory, so this tier is often the most readily available option for last-minute or flexible-date bookings. Guests should confirm bed configuration (single, twin or double) and exact square footage directly with the property, since these specifics were not broken out in the available listing data.

Superior Rooms

Sitting above the Standard tier, Superior rooms are positioned as a modest step up, generally associated with slightly larger dimensions or a preferable floor location within a 15-storey tower, though Traveloka's listing does not itemise the precise upgrade. All the general in-room features confirmed for the hotel — air conditioning, desk, cable TV, minibar, refrigerator and private shower — apply here as well. This tier suits travellers who want a bit more comfort than the entry category without paying for a full suite, and it is worth checking at booking time whether Superior rooms come with any specific view or floor guarantee, since that detail was not confirmed in either source.

Family Rooms

Family rooms are explicitly listed among the hotel's amenities and room offerings, making them one of the more clearly documented categories for this property. These rooms are designed to accommodate groups or families travelling together, which aligns with the hotel's stated positioning toward family guests alongside business and couple travellers. Given the presence of a children's pool elsewhere on the property, Family rooms appear to be a deliberate part of the hotel's guest mix rather than an incidental offering. Exact bedding configuration and maximum occupancy for this category should be confirmed directly when booking, as neither source specifies numeric details.

Executive and Suite Categories

The property's own brand materials additionally describe Executive, Executive Deluxe and Executive Suite tiers, along with Studio and Bridal suites for special occasions such as short honeymoon stays or milestone celebrations. These upper tiers are not separately itemised in Traveloka's structured listing data for the property, so travellers interested in a suite-level stay should check current availability and inclusions on the booking page or with the hotel directly, rather than assuming a suite is guaranteed to be listed under any specific name at the time of search.

Facilities and Amenities

As a long-established 4-star business hotel, Summit Hotel USJ Subang carries a broad facilities list spanning recreation, meetings and day-to-day guest services. On the recreational side, the property offers a swimming pool and a separate children's pool, plus a fitness center, giving both adult and family guests options to unwind or stay active without leaving the building. For business and events, the hotel maintains a business center, a conference room, general meeting facilities, and equipment such as a photocopier and projector, which supports its stated positioning toward corporate travellers and small-to-mid-size events. Guest-facing services include a 24-hour receptionist, concierge, money changer, laundry service and luggage storage, along with express-style conveniences that make it practical for both short business trips and longer family stays. Accessibility has also been considered, with wheelchair access and accessible parking confirmed among the hotel's listed features. On the practical side, valet and standard parking are both available, though a modest validation surcharge applies to parking, and non-Malaysian, non-permanent-resident guests should expect a standard nightly tourism tax charge in line with Malaysia's national policy rather than any hotel-specific fee.

  • Outdoor swimming pool and a separate children's pool
  • Fitness center / mini gym
  • Business center, conference room and general meeting facilities
  • Ballroom (described by the hotel's own site as a pillarless Grand Ballroom accommodating up to 900 guests)
  • 24-hour receptionist, concierge and money changer service
  • Laundry service and luggage storage
  • Wheelchair access and accessible parking
  • Free WiFi in public areas, with cable TV, minibar and refrigerator in guest rooms
  • Non-smoking rooms alongside a designated smoking area

Location and Getting There

Summit Hotel USJ Subang sits on Jalan Kewajipan USJ 1 (also referenced as Persiaran Kewajipan USJ 1) in the UEP Subang Jaya district of Selangor, one of the most established residential-and-retail corridors in the Klang Valley. The hotel's official materials describe Da Men Mall as being "steps away," and the Summit USJ Complex — a shopping and entertainment building with cinemas, a bowling centre, an amusement park and karaoke outlets — is directly adjacent to the property, giving guests an entire day's worth of things to do without needing transport. For public transit, the USJ 7 LRT/BRT station is within walking distance, a detail both Traveloka's guest reviews and the hotel's own site independently confirm, making it realistic to reach central Kuala Lumpur or nearby business districts without a car. Travellers flying in from outside the Klang Valley can compare flight options into Kuala Lumpur International Airport or Subang Airport by checking flights on Traveloka before arranging onward transport to USJ. Once settled in, the hotel's Subang Jaya base also puts guests within reasonable driving distance of Sunway's malls and attractions, and travellers who want to plan out a fuller Klang Valley itinerary can browse activities and attractions around the greater Subang and Petaling Jaya area. Guests without a car should note that while the immediate USJ neighbourhood is highly walkable thanks to the mall and LRT proximity, sights further into Kuala Lumpur are more efficiently reached by rail or ride-hailing rather than on foot.

Dining at and near Summit Hotel USJ Subang

The hotel's own outlets, per its official site, include Oceania — its main restaurant, which serves breakfast in the morning and runs a Saturday hi-tea sitting — and Leaf Café, a longer-hours café-style outlet open through the afternoon and evening. Room service is also available for guests who prefer to dine in rather than head down to the restaurant floor. Traveloka's own facilities data separately lists an à la carte lunch service, an AC (air-conditioned) restaurant and a bar among the property's food-and-beverage offerings, broadly consistent with having a main restaurant plus a casual all-day outlet. Beyond the hotel's own outlets, the attached Summit USJ Complex and nearby Da Men Mall bring a wide range of independent restaurants and casual eateries within a short walk, so guests are not limited to on-site dining even for a full day without a car. Those planning a longer stay in the area may also want to browse broader Subang Jaya and Klang Valley dining and sightseeing options through Traveloka's activities listings to round out an itinerary around meals.

Why Stay at Summit Hotel USJ Subang

The clearest reason to choose this property is its founder-hotel status within a chain that has operated continuously since 1999 — a track record that speaks to operational consistency rather than a newly opened, still-untested property. Its scale is also a genuine advantage: at 332 rooms across 15 floors, it is large enough to reliably have availability during busy periods when smaller boutique hotels in the area sell out. The direct connection to the Summit USJ Complex and proximity to Da Men Mall mean guests effectively get an entertainment and retail hub as an extension of the hotel itself, which is particularly useful for families or anyone staying multiple nights without a rental car. Its walking-distance access to the USJ 7 LRT/BRT station is a meaningful convenience for travellers who want to reach central Kuala Lumpur without driving or relying solely on ride-hailing. The 4-star classification combined with a "Very Good" 7.8/10 score across 961 Traveloka reviews suggests a hotel that consistently meets expectations at scale, rather than one relying on a handful of reviews. Finally, its meeting rooms, business center and large pillarless ballroom make it a realistic option for events and corporate stays as well as leisure travel, broadening who the property genuinely suits.

Tips for Booking Summit Hotel USJ Subang on Traveloka

Because the hotel's room categories are described somewhat differently between Traveloka's listing (Standard, Superior, Family) and the property's own site (Corporate Superior, Corporate Deluxe, Executive tiers, suites), it is worth reading the exact room name and inclusions shown on the Traveloka booking page carefully before confirming, rather than assuming a name maps directly to a specific tier from the hotel's own marketing. Families should specifically look for the Family room category if travelling with children, given the hotel's confirmed children's pool and stated family-friendly positioning. Business travellers booking for a conference or meeting should reach out in advance if they need to reserve the ballroom or meeting rooms, since event spaces are typically arranged separately from standard room bookings. All non-Malaysian, non-permanent-resident guests should budget for Malaysia's standard nightly tourism tax as a matter of national policy, and note that parking validation carries a small surcharge rather than being entirely complimentary. Given the hotel's popularity and central USJ location, booking a few weeks ahead is sensible during school holidays or major regional events when Subang Jaya's hotel inventory tightens up. Travellers who want to compare this property against other options in the immediate area before committing can browse further hotels in Subang Jaya on Traveloka to weigh star rating, price positioning and guest scores side by side.

Other Popular Hotels in Subang Jaya

Seeds Hotel Premier One City Subang

  • Hotel details: A budget-oriented property in the One City precinct of Subang Jaya, with 137 rooms across 8 floors.
  • Review snapshot: Rated 7.7/10 ("Very Good") on Traveloka, with guests praising friendly staff and clean, spacious rooms.
  • Room types: Standard room inventory with select rooms including breakfast; family rooms are available.
  • Facilities: Air conditioning, cable TV, private shower, 24-hour front desk, parking, elevator and public-area WiFi.

Swing & Pillows @ USJ Taipan

  • Hotel details: A compact 3-star property in USJ Taipan with 21 rooms across 2 floors, suited to travellers wanting a simple, well-located base.
  • Review snapshot: Rated 8.4/10 ("Very Good") on Traveloka from 128 reviews, with guests highlighting the convenient location for food options.
  • Room types: Standard, family and interconnected rooms.
  • Facilities: Air conditioning, public-area WiFi, cable TV, desk, hairdryer, bellhop and luggage storage, with multilingual staff.

Time Hotel Sunway

  • Hotel details: A 2-star, 41-room hotel near Sunway Lagoon and Sunway Pyramid Shopping Mall, positioned as a budget base for the Sunway/Subang Jaya area.
  • Review snapshot: Rated 7.3/10 ("Pleasant") from 192 Traveloka reviews, with guests noting the convenient location near Sunway's attractions.
  • Room types: Standard rooms and deluxe suites.
  • Facilities: 24-hour front desk, free WiFi in public areas and rooms, on-site parking, elevator and safety deposit box.

Smile Hotel Subang USJ

  • Hotel details: A 2-star, 36-room property close to the USJ 7 LRT station, appealing to travellers who prioritise transit access.
  • Review snapshot: Rated 8.3/10 ("Very Good") across 118 Traveloka reviews plus additional external reviews, with strong marks for location and cleanliness.
  • Room types: Standard, superior and family rooms.
  • Facilities: 24-hour reception, free WiFi and parking, express check-in/check-out, luggage storage and wheelchair accessibility.

E.City Hotel

  • Hotel details: A 4-star hotel in the Subang Jaya area offering a comparable star tier to Summit Hotel USJ Subang, with a rooftop terrace and garden pool area.
  • Review snapshot: Rated 7.9/10 ("Pleasant") from 175 Traveloka reviews, with guests citing a convenient location near shopping malls.
  • Room types: Accessible, standard, superior and deluxe rooms, plus executive suites.
  • Facilities: Restaurant, outdoor pool, 24-hour front desk, business center, conference rooms and public-area WiFi.

Sun Inns Hotel Subang

  • Hotel details: A 1-star, 50-room budget hotel across 7 floors, located near a mosque convenient for prayer times.
  • Review snapshot: Rated 7.1/10 ("Pleasant") on Traveloka, with guests describing staff as friendly.
  • Room types: Non-smoking rooms available; specific tier names are not detailed on the listing.
  • Facilities: Restaurant, 24-hour front desk, free WiFi in public areas and rooms, laundry service and safety deposit box.

Go Hotel

  • Hotel details: A 3-star, 35-room hotel in Subang Business Centre, positioned for short stays close to eateries and convenience stores.
  • Review snapshot: Rated around 8.0-8.3/10 ("Very Good") across Traveloka reviews, with guests highlighting helpful front-desk staff.
  • Room types: Multiple room configurations across 3 floors; specific tier names are not itemised on the listing.
  • Facilities: Restaurant, free WiFi, 24-hour front desk, elevator, coffee shop, terrace and laundry service.

To compare even more options across the Klang Valley, or to start planning transport and things to do around any of these stays, visit the Traveloka homepage to browse hotels, flights and activities in one place.

All facilities in Summit Hotel USJ Subang

Facility

  • Outdoor pool
  • Bar
  • Children pool
  • Swimming pool
Swimming Pool Summit Hotel USJ Subang
Swimming Pool
Fitness Center Summit Hotel USJ Subang
Fitness Center
Functional Hall Summit Hotel USJ Subang
Functional Hall
Common Space Summit Hotel USJ Subang
Common Space
Lobby Summit Hotel USJ Subang
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte lunch
  • Bar

Things to Do

  • Outdoor pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in Summit Hotel USJ Subang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Effective 1st Aug 2019, the Hotel will be charging a nominal fee of RM2.00 per validation of car park ticket
Please be informed that TNB will be conducting their maintenance on the hotel’s substation on the 19 Aug, 11.30pm till 20 Aug, 3.30am (estimated for 4 hours). During this period, there will be no electricity in the hotel. Although the hotel’s generator will be activated, it is only limited to a light and a plug point in the room. There will be no air-conditioning as well.

Additional Policy

Please be informed that the adjoining shopping complex is currently having a major renovation until further notice for an indoor theme park. Due to that, the Hotel would experience some noise disturbance while the theme park’s renovation is going on. Please bear with us on this inconvenience which is beyond the Hotel’s control. Sincerely apologize for the inconvenience caused and thank you for your kind understanding.

Effective 1st Aug 2019, the Hotel will be charging a nominal fee of RM2.00 per validation of car park ticket
Please be informed that TNB will be conducting their maintenance on the hotel’s substation on the 19 Aug, 11.30pm till 20 Aug, 3.30am (estimated for 4 hours). During this period, there will be no electricity in the hotel. Although the hotel’s generator will be activated, it is only limited to a light and a plug point in the room. There will be no air-conditioning as well.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Summit Hotel USJ Subang
332
Number of floors in Summit Hotel USJ Subang
15
Another facilities in Summit Hotel USJ Subang
Children pool, A la carte lunch, Bar, Outdoor pool, Valet parking

Frequently asked question in Summit Hotel USJ Subang

What star rating does Summit Hotel USJ Subang have?
Summit Hotel USJ Subang is a 4-star hotel with 332 rooms spread across 15 floors, making it one of the larger established properties in the USJ area of Subang Jaya. It holds a 7.8/10 "Very Good" guest score from 961 reviews collected on Traveloka.
Where is Summit Hotel USJ Subang located?
Summit Hotel USJ Subang sits on Jalan Kewajipan USJ 1 in the UEP Subang Jaya district of Selangor, directly adjacent to the Summit USJ Complex and just steps from Da Men Mall. The USJ 7 LRT/BRT station is within walking distance, making it convenient for travellers without a car.
Does Summit Hotel USJ Subang have a swimming pool?
Yes, Summit Hotel USJ Subang has an outdoor swimming pool as well as a separate children's pool, alongside a fitness center. These recreational facilities are confirmed in the hotel's listed amenities and support its family- and leisure-friendly positioning.
What room types are available at Summit Hotel USJ Subang?
Traveloka's booking system lists Standard, Superior and Family rooms at Summit Hotel USJ Subang, while the hotel's own materials also describe Corporate and Executive tiers plus suites. Guests should check the exact room name and inclusions shown at the time of booking.
What time is check-in and check-out at Summit Hotel USJ Subang?
Check-in at Summit Hotel USJ Subang begins at 3:00 PM, and check-out is required before 12:00 PM. Guests needing an earlier check-in or later check-out should contact the hotel directly ahead of arrival, as availability for early or late requests is not guaranteed.
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More Reviews from Other Guests in Summit Hotel USJ Subang

Overall Ratings & Reviews Summit Hotel USJ Subang

Traveloka (710)
Other sources (238)
8.1
Very Good
From 710 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.7

Location

8.4

Service and Facilites

7.9

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Bathroom (6)
Ambiance (5)
Room Space (5)
Staff Friendliness (4)
Surroundings (3)
Check-in/out Time (3)
Hotel Area (3)
Distance to City Center (2)
Accessibility (2)
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Traveler Reviews Summit Hotel USJ Subang

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Customer reviews
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Donny I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Excellent service, recommendation for stay
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yulia
icon-Staycation
Staycation
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7.0
/10
Reviewed 45 week(s) ago
From the application request connecting room, but after going to the receptionist they said there were none.
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Y***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 48 week(s) ago
generally ok but tv In my room only has 1 channel, other channel don't have sound, already inform to the management they inform will send maintanance but didn't come.. we are stay for 2 night for staycation so disappointed. other than that there also no hot water during shower. otherwise the rest was ok.
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n***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
semuanya ok, saya sudah Dua Kali menginap disini
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
This is my second time staying here, the room is ok, service is ok, food is ok, strategic location, everything is ok.
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S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
A bit old hotel but still ok, always my favourite hotel when go Subang, inside mall.. Easy to find food... Thank you.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Good for staying, convenient location and close to everywhere
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V***i
icon-origin-TRAVELOKA
8.0
/10
Reviewed 57 week(s) ago
friendly hotel staff.. ok just a quiet atmosphere
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1 people find it helpful
D***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Good service and delicious food
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D***y
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Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Good service and varied food
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K***E
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 73 week(s) ago
Room and bathroom cleanliness can be improved (e. G., there are stains on bedsheets). Another thing to note is check-in time is 3 p. M. And not 2 p. M. As shown on listing.
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Rajalaxmi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 99 week(s) ago
Highly disappointed with the condition of the property. The maintenance was extremely poor. The curtains and bed sheets had stains which made the room feel unclean. There was also a musty smell throughout the room, making it uncomfortable to stay in. Given the price, this hotel is definitely not worth the money. I expected much better quality and cleanliness for the rate they charge. Would not recommend.
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1 people find it helpful
A***N
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Transit
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8.5
/10
Reviewed 99 week(s) ago
Good services. Attractive hotel atmosphere
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S***r
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Staycation
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5.4
/10
Reviewed 100 week(s) ago
This hotel has good potential but it is bad as it is old and outdated. The curtains were torn. The bed was bad and can feel the springs. The room was dirty and dusty. The bathroom is bad and dirty and water kept getting stuck. No cleanliness in the bathroom. Switches dont work and as seen from pictures are dirty. I wont recemond this hotel. You have to pay for parking. We pay so much for the room. The least the management can do is to subsidise the parking for guest.
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2 people find it helpful
Rika W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
Old, but OK. Staff is friendly and helpful. Location is strategic. Parking is plenty.
2 people find it helpful
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NURUL I. B. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 331 week(s) ago
Everything is good.. easy to check in
1 people find it helpful
Ellyzah I.
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Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 331 week(s) ago
The room is large & comfortable. The hotel is next to the shopping mall. Easy to buy necessities & food.
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WS
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Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 331 week(s) ago
I love the hotel. Very convenience. Malls in walking distance. Easy check in and check out.
1 people find it helpful
Rina S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 348 week(s) ago
The wifi is not working, mobiles and laptop couldn't connect, not for Mac book pro and samsung S10. I have complained to the front office 3x about the wifi and asked for another room since they couldn't do anything although they sent someone to help us , however they didn't care with my request and no sincere apology to us. It's a room for 2 but they only gave 1 toothbrush and when they made our bed, the housekeeping forgot to put everything back accordingly. Their service is bad and very disappointing !!! The reason I still stayed until Wednesday because I've paid for the room. This hotel is not qualified for 4 star
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2 people find it helpful
MIKE
icon-Business
Business
icon-origin-TRAVELOKA
5.5
/10
Reviewed 350 week(s) ago
I get the room number (1320) very disappointed the aircond not cooling well and the bed very noisy sound and tv display not clear shower pipe not working properly they need to improve they room setup not perfect
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Exterior 4 Summit Hotel USJ Subang

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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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