The Pacific Sutera

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No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
The Pacific Sutera is a hotel is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Pacific Sutera

No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Overview of The Pacific Sutera

The Pacific Sutera exudes a relaxed and inviting atmosphere, blending modern comfort with subtle local touches. The surrounding area offers a mix of residential charm and convenient access to urban amenities. You'll find a variety of local shops and eateries within easy reach, creating a vibrant neighbourhood feel.

Getting around is straightforward, with public transport options providing easy access to major city areas. Whether you're planning to explore cultural landmarks or attend business meetings, The Pacific Sutera's location offers a convenient base.

The Pacific Sutera distinguishes itself through its commitment to providing a comfortable and affordable stay without compromising on quality. It's an ideal choice for travellers seeking a hassle-free experience.

The Pacific Sutera

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Pacific Sutera Facilities

Featuring 500 rooms in total, The Pacific Sutera offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and child-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and planning their adventures. Leisure travellers can unwind by the pool or enjoy a relaxing treatment at the spa.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for comfort, featuring high-speed Wi-Fi, a functional workspace, plush bedding, and modern bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Pacific Sutera

Expect a vibrant yet relaxed ambience at The Pacific Sutera. The mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere in the common areas.

While specific tours may vary, the hotel often provides information on local attractions and can assist with arranging transportation. The check-in process is generally smooth and efficient, with friendly staff available to answer any questions.

When visiting the area, it's always a good idea to be mindful of local customs and etiquette. Dress modestly when visiting religious sites and be respectful of local traditions.

How to Get to The Pacific Sutera

The nearest major international airport is located a reasonable distance away, typically around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative.

If you're arriving by train, there are several train stations within the city, offering connections to various destinations. From the train station, you can easily reach The Pacific Sutera by taxi or public transport.

Food Near The Pacific Sutera

Many hotels offer a complimentary breakfast to start your day. Some may also provide drinks and snacks throughout the day. If you prefer self-catering, check if the hotel offers kitchen facilities or if there are convenience stores nearby.

You'll find a variety of cafs and restaurants within walking distance of The Pacific Sutera, offering everything from local delicacies to international cuisine. Be sure to try some of the local dishes, such as nasi lemak or satay, for a true taste of Malaysia. Budget-friendly options are readily available, as well as mid-range restaurants for a more upscale dining experience.

Things to Do Around The Pacific Sutera

The area surrounding The Pacific Sutera is rich in attractions, offering something for everyone. Explore a historic temple, wander through a lively night market, or relax in a riverside park. There are plenty of cultural spots to discover, providing a glimpse into the local heritage.

For a one-day walkable highlights tour, consider visiting a well-known landmark, followed by a stroll through a local market. For a two-day extended stay, explore some of the off-the-beaten-path gems, such as a hidden garden or a traditional craft workshop.

In the daytime, visit a museum or art gallery. In the evening, enjoy a performance at a local theatre or dine at a restaurant with live music.

Why The Pacific Sutera is Popular Among Travellers

The Pacific Sutera is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the comfortable rooms. The hotel offers excellent value-for-money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

When booking your stay, consider the best room type for your needs. If you're travelling with family, opt for a larger room or suite. If you're a solo traveller, a standard room may be sufficient.

When packing for your trip, keep in mind the tropical climate. Pack light, breathable clothing, sunscreen, and insect repellent. An adaptor may be necessary for your electronic devices.

Be aware of local customs and etiquette. Dress modestly when visiting religious sites and be respectful of local traditions. The common languages spoken are Malay and English, so communication should be relatively easy.

Best Time to Stay at The Pacific Sutera

The best time to stay at The Pacific Sutera depends on your preferences. The peak season is typically during the summer months, when the weather is warm and sunny. However, this is also the busiest time of year, so expect higher prices and larger crowds.

The off-peak season is during the shoulder months, such as spring and autumn. The weather is still pleasant, but the crowds are smaller and the prices are lower. This is a great time to visit if you're on a budget.

Consider planning your trip around local events, festivals, or holidays. These can add a unique cultural dimension to your experience. If you're looking for a quieter time of year, avoid travelling during major holidays.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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All facilities in The Pacific Sutera

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Others

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Private beach
  • Spa

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Sports and Recreations

  • Badminton
  • Golf course
  • Outdoor tennis court
  • Tennis

General

  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Poolside bar

Transportation

  • Secure parking
  • Shopping center shuttle

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Accommodation Policy & General Information in The Pacific Sutera

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The Guest including Minors (below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Pacific Sutera
500
Number of floors in The Pacific Sutera
12
Another facilities in The Pacific Sutera
Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in The Pacific Sutera

What are available facilities at The Pacific Sutera?
There are top facilites at The Pacific Sutera such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Pacific Sutera?
The standard check-in time at The Pacific Sutera is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does The Pacific Sutera have?
The Pacific Sutera is a 5.0-star hotel.
How many floors does The Pacific Sutera have?
The Pacific Sutera has 12 floors.
How many rooms does The Pacific Sutera have?
The Pacific Sutera has 500 rooms in total.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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