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The Pacific Sutera

Hotels
No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Traveloka
8.7 Impressive
From 129 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
pemandangan laut baguslokasi eksklusif
It is very nice stay at the exclusive place...with a nice sea view. It will make you feel peaceful and enjoyable.
Ahmad M. A.
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Facilities
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Location Info

No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Available Room Types in The Pacific Sutera

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Per Night
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Check-in
Sat, 03 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 129 reviews
8.7
Impressive
Fantastic
60
Very Good
53
Satisfying
4
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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suitable for romantic holiday (1)
great view (2)
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English
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TK
Tonny K. W.
8.5
/ 10
03 May 2023
Holiday
All the best. Room and breakfast.

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SA
Sheryl A.
9.7
/ 10
10 Apr 2023
Holiday
Had a very pleasant stay here. Private beach got crystal clear water, you can see the coral and fishes near the jetty. Would come back here again.

1 people found this helpful

zC
zombiee C.
8.5
/ 10
07 Apr 2023
Staycation

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K
Kahardi
9.1
/ 10
03 Apr 2023
Staycation
1. To improve on SAHUR arrangement, at least similar breakfast menu. 2. To improve lighting at front desk/lobby during SAHUR time 3-5 am.

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RG
Renny G. J.
10
/ 10
30 Mar 2023
Holiday
We all had fun, pleasant stay and the room is spacious. Our kids love it. Surely will come again. Highly recommended!

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K
Kahardi
8.8
/ 10
26 Feb 2023
Staycation
Services excellent, satisfied, affordable. Keep doing promotions for malaysia citizens. To improve parking facilities, provide lift to level 1.

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LB
Liah B.
8.5
/ 10
07 Feb 2023
Staycation
Staffs very helpful. Housekeeper responded fast. Registration and check out done smoothly.

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FA
Farah A. W.
9.7
/ 10
26 Jan 2023
Holiday
Love it! Staff are friendly, Room is nice & clean, Buffet Breakfast is good-the spread is not that wide but they served quality food, Pool is great. Amazing piece of property in the city but next to the sea.

1 people found this helpful

MS
Mohd S. M. Y.
9.7
/ 10
24 Jan 2023
Holiday
The room is awesome, we had a golf field view but it was amazing. Get to see flight landing at the nearby airport. The room is nice with bathtub. The facilities is great, there is a swimming pool and a beach for relax.

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AM
ANNA M. N.
9.7
/ 10
24 Jan 2023
Holiday
Staff was all polite and great. I especially love the fact that they have guards at their swimming pools. The"beach"was a mere 150 m or so but my 3yo kid was happy haha. Totally recommend this hotel, and thank you traveloka for discount vouchers.

1 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
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Hotel Description

Location
The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 3.99 km away.

The hotel is located only 2.87 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).

Not only well positioned, but The Pacific Sutera is also one of hotels near the following Centre Point Sabah within 1.37 km and KK Plaza within 1.85 km.

About The Pacific Sutera

From business event to corporate gathering, The Pacific Sutera provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Pacific Sutera exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Pacific Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Pacific Sutera.

Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Facilities
Hotel Services
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours
Things to Do
  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Private beach
  • Spa
Public Facilities
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Sports and Recreations
  • Badminton
  • Golf course
  • Outdoor tennis court
  • Tennis
General
  • Family room
  • Non-smoking room
  • Smoking area
Business Facilities
  • Business center
  • Meeting facilities
  • Photocopier
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Shops
Family-friendly Facilities
  • Kids club
  • Children pool
Food and Drinks
  • Bar
  • Poolside bar
Transportation
  • Car rental
Accessibilty
  • Wheelchair accessible
Kids and Pets
  • Babysitting
Connectivity
  • LAN Internet
Shuttle Service
  • Airport transfer
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 451 Hotels in Kota Kinabalu

Most commonly asked questions about The Pacific Sutera

What are available facilities at The Pacific Sutera?

There are top facilites at The Pacific Sutera such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Pacific Sutera?

The standard check-in time at The Pacific Sutera is starting from From 15:00 while the latest check-out time is at Before 12:00


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