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  6. The Pacific Sutera

The Pacific Sutera

No. 1 Sutera Harbour Boulavard, Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100
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Based on 2,838 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Gleneagles Kota Kinabalu
(0.52 km)
IMAGO Shopping Mall
(0.57 km)
KK City Waterfront
(1.25 km)
Centre Point Sabah
(1.37 km)
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Review by Traveloka users

Based on 2 reviews

Show reviews that mention...
- Romantic Vacation
Generally good. Good location. Nice sea view from our balcony..but we were quite upset with the front-office service. Eventhough the bookings was made one week prior to our arrival, it took several hours before we could get into the room. BTW, the staff was apologetic. Varieties of food to choose from all the restaurants within. Not recommended for romantic vacation at Pacific Sutera but not sure of Magellan. My wife felt uncomfortable as there were too many tourists groups with kids...
Translated by Google
- Romantic Vacation
The best hotel experience, breeze bar is absolutely amazing. If you plan a romantic trip, this hotel is very recommended
Based on
2,838 reviews
Review from
Solo travel98
Friends getaway326
Rating Result
Very Bad
Very Good
lovely few days break..
stayed 5 nights at the Pacific Sutera with my daughter and husband who live in Brunei Hotel was lovely with nice gardens and pool area, food was very good with a wide choice rooms were very neat and clean he clientele were mainly korean and japanese when we stayed so breakfast made for some good entertainment . but for me the staff are the jewels at this hotel from the cleaners to bar staff and restaurant staff hav,nt been to this part of the world before so was impressed with the politeness shown. a lovely place.
Family - Nov 14, 2017
Superb Service & Friendly + Professional Staffs
I recently stayed at this property and I am amazed with the level of friendliness and professionalism showed by the staffs here. Check-in was smooth and fast, room was really spacious and well maintained (stayed in a suite). Hotel has many food & beverage outlets and a convenient + souvenir store which is helpful if you forgot to bring some basic necessities or just to buy some souvenirs back home. The best place to catch the sunset in Kota Kinabalu is the hotel's very own Breeze Bar. A must try for those catching the beautiful sunset in Kota Kinabalu. The outlet does serve a great dinner buffet and comes with local based entertainment such as fire performers and cultural dances (and guests can participate too in the dance activity). Overall I enjoyed my stay very much and will surely be back for more. I will strongly recommend this hotel to everyone.
Solo travel - Nov 14, 2017
Great place to relax in a beautiful location
Great resort hotel. Excellent staff. Good family facilities, rooms very clean with excellent standard of housekeeping. Only comment is a refresher in decor would add to the experience. Good location. All facilities on Sutera Harbour complex available to residents of Hotel.
Couples - Nov 13, 2017
Sirpa O
One comfortable nighr
We stayed one night at Sutera Harbour to smoothen the way to tawau after 26 hour flight. Hotel had everything we needed to rest. We took masage an it was most relaxing. Also food was very good. Expensive but in our case was worth of money.
Couples - Nov 13, 2017
Sirine A
Amazing hotel
I recommend this hotel to everyone, hotel and rooma are very clean, staff are extremely friendly and helpful. The hotel has a massive pool and a little beach, you can never get bored staying at the pacific sutera. Shops are near by but you will need to catch ubers or taxis. I really loved this hotel and would stay there again on my next trip.
Family - Nov 13, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • 24-hour Receptionist
    • Luggage storage
    • Express check-in
    • Express check-out
    • Money changer
    • 24-hour security
  • Things to Do
    • Massage
    • Hot tub
    • Fitness center
    • Spa
    • Garden
    • Children pool
    • Children club
    • Private beach
    • Children play area
  • Public Facilities
    • 24-hour room service
    • Room service
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
  • Sports and Recreations
    • Outdoor tennis court
    • Tennis
    • Golf course
    • Badminton
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Beauty salon
  • Food and Drinks
    • Bar
    • Poolside bar
  • General
    • Family room
    • Smoking area
  • Shuttle Service
    • Airport transfer
  • Accessibilty
    • Wheelchair accessible
  • Transportation
    • Car rental
  • Kids and Pets
    • Babysitting
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu.

      The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 3.99 km away.

      Not only well positioned, but The Pacific Sutera is also one of hotels near the following Gleneagles Kota Kinabalu within 0.52 km and IMAGO Shopping Mall within 0.57 km.

      About The Pacific Sutera

      From business event to corporate gathering, The Pacific Sutera provides complete services and facilities that you and your colleagues need.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from The Pacific Sutera exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      The Pacific Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at The Pacific Sutera.

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.