HAMILTON Agadir

Top service

Stayed with my young kids as a stop over for my flight the next day got there late and nobody helped with luggage from the taxi to the hotel but the check in staff looked after me after that and allows a late check out as I was with my kids and they were tired and needed a good nights rest

Hotel is tired lots of nightclubs in the vacinity that ate loud hotel is tired facilities are basic but price is basic

I have never seen a hotel without towels

Worst property , no customer service at all. Paid extra for late check out but still forced to leave early. Took towel and the staff informed that have to wait until it get cleaned. No phone in the room so have to go phyiscally to the reception.

Terrible staff. Very rude reception. Especially Mehdi. Because we are two male mates they assumed we were gay, we are not but that should not matter. Very homophobic I was shocked at their behaviour. Do not stay here. The most rudest reception staff I have ever come across. Manager is no where to be found and does not address any issues for his clients. Avoid.

The place is a dump for a 5 star hotel, no towels in the room, 8hrs to get the towels , the parking lot is filled with drunks, fights and working girls at night. The breakfast is a joke the only hood thing about Hamilton is the concierge because he is working on commission. Its a disgrace to the hotel industry in Morocco.

Really good

There are ants in the basement rooms Bedsheet need to be renewed as there are too used, with stain

Nous avons réservé 3 chambres. une était déjà occupée, une pas nettoyé pas prête a recevoir des clients et la dernière a moitié faite, pas d oreillers pas serviettes de toilette. Restaurant buffet du soir sans interet. Du bruit dans les couloirs toutes la nuit. C'est pas très cher, mais même a ce prix la c'est trop chère.

We arrived in town we booked this hotel with a confirmation email. On arrival they bounced us immediately saying the hotel was full. They didn’t help at all saying we were not the only ones to suffer this issue. Spent an hour in the lobby finding another hotel room late at night after 9 hours on the road. As I left the lobby an hour later, my family were tired, I hadn’t found an alternative room, there was no apology and this hotel was still stating there were 5 rooms available on hotels.com for the night.

Not worth the money desk staff rude plus rooms very dirty first and last with this hotel chain

Excellent and affordable hotel for families. The staff is amazing!!!! Parking might be challenging but feasible

They charge extra after the booking and no laundry as showing on the website the room phone not working

I liked the fact beach was close by , dining too , walkable to my destinations . I didnt like the hotel room , cleaness , staff was ok at reception ,

Hotel is not clean

The noise is a definitive minus for the property, I had only 1 towel, the balcony door didnt close, bathroom light over sink was out, actually had huge spider in webs on ceiling next to the balcony door, roach in bathroom. Some staffers gave friend greeting and others said nothing.

I stayed at Hamilton for 5 nights in February for my solo trip . I found the room to be comfortable,beds comfortable, nice size balcony terrace and clean. Only downside as no kettle or anything in the room to make a cup of tea. Saying that there was a lovely bar in the lobby which serves anything you may require. Downstairs pool area nice and relaxing, outside bar serves food which was lovely also… all Staff were friendly and helpful :) Close to beach, marina all walkable distance. Over all positive stay at the Hamilton hotel thank-you for a nice stay.

Good value for the price. The staff is friendly. Good location

The noise from the surrounding nightclubs was terrible and when the music ended around 3 to 4 in the morning, the cars started honking like crazy because the road was congested because of the taxis coming after those from the club. Those people don't have a little patience, they honk in herd, and we woke up and actually couldn't fall asleep until they calmed down after almost an hour. And when they calmed down and I fell asleep, the noise from the hotel started. They were renovating the corridor, painting, cutting with the flex and so on. Also, the room door creaked terribly, both from my room and from my mother's room. Being with a 7-month-old child, I was afraid to open the door so as not to wake him up. I asked at the reception how long the renovations would take because my child was sleeping 2 times during the day, I was told one more day. I had patience, but after 4 sleepless nights, I asked for another room and they gave me another room where it was better. They should have closed the hotel, renovated it and then open it again. Another thing that bothered me is that I arrived at the hotel in the evening, and the guy at the reception didn't know how to calculate well, on the invoice it was clearly written that we had to pay a tax of £13.50 and in his calculations he made us pay £25. But I didn't do circus for a few coins because we were tired and had a 7-month-old baby in my arms. Cleanliness is at a low level.