What are the guest reviews for Mandarin Oriental, Marrakech?

Mandarin Oriental, Marrakech is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Mandarin Oriental, Marrakech

Name: Mandarin Oriental, Marrakech
Address: Route Du Golf Royal, Sidi Youssef Ben Ali, Marrakesh, Marrakesh-Safi, Morocco, 40000, Route Du Golf Royal, Marrakesh-Safi, 40000, Morocco
Rating: 9.6

Hotels

9.6

/10

Exceptional

82 reviews

What Guests Say About Their Stay

Rajagopalan

10.0

/ 10

This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave.

Javana

10.0

/ 10

My stay at the Mandarin Oriental Marrakech was nothing short of perfection! From the moment I arrived, I was swept away by the elegance and serenity of the property. Every corner radiates luxury, with stunning architecture, lush gardens, and a true sense of Moroccan charm blended seamlessly with modern sophistication. The food was simply outstanding—each meal felt like a culinary journey, full of flavor and artistry. The staff went above and beyond in every way, delivering exceptional service with genuine warmth that made me feel both cared for and celebrated. This hotel is more than just a place to stay—it’s an experience. If you’re looking for a blend of indulgence, tranquility, and world-class hospitality, the Mandarin Oriental Marrakech is absolutely unmatched. I cannot wait to return!

Ieva

10.0

/ 10

This place is absolutely divine, our third time and can’t wait to come back. Service and surroundings are just outstanding

In the Area

See Map

Route Du Golf Royal, Sidi Youssef Ben Ali, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Mandarin Oriental, Marrakech is a hotel is located at Sidi Youssef Ben Ali. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Mandarin Oriental, Marrakech

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What's around Mandarin Oriental, Marrakech

Route Du Golf Royal, Sidi Youssef Ben Ali, Marrakesh, Marrakesh-Safi, Morocco, 40000

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Discover More About Mandarin Oriental, Marrakech

General

Near Agdal Gardens

Location

Located in Marrakech (Annakhil), Mandarin Oriental, Marrakech is within a 10-minute drive of Jemaa el-Fnaa and Bahia Palace. This family-friendly hotel is 5.4 mi (8.7 km) from Majorelle Garden and 3 mi (4.8 km) from Avenue Mohamed VI.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Agdal Gardens - 1.9 km / 1.2 mi
Al Maadan Golf - 2.9 km / 1.8 mi
Amelkis Golf Club - 3.1 km / 1.9 mi
Royal Palace - 3.7 km / 2.3 mi
Miaara Jewish Cemetery - 3.8 km / 2.3 mi
Bahia Palace - 3.9 km / 2.4 mi
Slat al-Azama Synagogue - 3.9 km / 2.4 mi
Souk Des Epices - 4.1 km / 2.5 mi
Place des Ferblantiers - 4.1 km / 2.6 mi
Mellah Market - 4.2 km / 2.6 mi
El Badi Palace - 4.2 km / 2.6 mi
Moroccan Culinary Arts Museum - 4.3 km / 2.6 mi
Ben Salah Mosque - 4.4 km / 2.7 mi
Tanneries - 4.4 km / 2.7 mi
Dar Si Said Museum - 4.5 km / 2.8 mi

The preferred airport for Mandarin Oriental, Marrakech is Menara Airport (RAK) - 9.6 km / 6 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 5457 square feet (507 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining

Enjoy international cuisine at Shirvan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms

Treat yourself to a stay in one of the 65 guestrooms, featuring private plunge pools. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in Mandarin Oriental, Marrakech

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Outdoor pool
Indoor pool
Barbecue
Turkish bath
Spa
Garden
Steam room

General

Smoking area
Fireplace in lobby
Banquet
Terrace

Sports and Recreations

Fitness center
Golf
Sport courts
Tennis court

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Public Facilities

Coffee/tea in lobby
Elevator
Safety deposit box

Food and Drinks

Poolside bar
Snack bar

Accessibilty

Accessible parking
Accessible path of travel

Business Facilities

Conference center
Conference rooms

Family-friendly Facilities

Kids club

Transportation

Valet parking

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Accommodation Policy & General Information in Mandarin Oriental, Marrakech

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Mandarin Oriental, Marrakech	65
Number of floors in Mandarin Oriental, Marrakech	1
Another facilities in Mandarin Oriental, Marrakech	Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental, Marrakech

What are available facilities at Mandarin Oriental, Marrakech?

There are top facilites at Mandarin Oriental, Marrakech such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Mandarin Oriental, Marrakech?

The standard check-in time at Mandarin Oriental, Marrakech is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

How many stars does Mandarin Oriental, Marrakech have?

Mandarin Oriental, Marrakech is a 5.0-star hotel.

How many floors does Mandarin Oriental, Marrakech have?

Mandarin Oriental, Marrakech has 1 floors.

How many rooms does Mandarin Oriental, Marrakech have?

Mandarin Oriental, Marrakech has 65 rooms in total.

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More Reviews from Other Guests in Mandarin Oriental, Marrakech

Overall Ratings & Reviews Mandarin Oriental, Marrakech

Other sources (82)

9.6

Exceptional

From 82 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Mandarin Oriental, Marrakech

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Top reviews

John

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

At a superficial level, this hotel is stunningly opulent with regular use of water features. I walk with the aid of a cane because of balance issues and the hotel offered too many risks of falling. As a result I didn't use the spa or plunge pool in my room. Staff were consistently brilliant. My room had 6 component and was spotless.

Rajagopalan

Leisure with Partner

10.0

/10

Very good service

Youssef

Friends and Family Family

10.0

/10

Reviewed 273 week(s) ago

Hotels.com verified review

Very good hotel, very good service, I recommand it

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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