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Mandarin Oriental, Marrakech
Hotels
9.4
/10
Exceptional
65 reviews
What Guests Say About Their Stay
Rajagopalan
10.0
/ 10
This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary.
We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism.
The breakfast was excellent and Kariba and Malik made us feel at home.
We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips.
The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert.
We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave.
Javana
10.0
/ 10
My stay at the Mandarin Oriental Marrakech was nothing short of perfection! From the moment I arrived, I was swept away by the elegance and serenity of the property. Every corner radiates luxury, with stunning architecture, lush gardens, and a true sense of Moroccan charm blended seamlessly with modern sophistication.
The food was simply outstanding—each meal felt like a culinary journey, full of flavor and artistry. The staff went above and beyond in every way, delivering exceptional service with genuine warmth that made me feel both cared for and celebrated.
This hotel is more than just a place to stay—it’s an experience. If you’re looking for a blend of indulgence, tranquility, and world-class hospitality, the Mandarin Oriental Marrakech is absolutely unmatched. I cannot wait to return!
Ieva
10.0
/ 10
This place is absolutely divine, our third time and can’t wait to come back. Service and surroundings are just outstanding
In the Area
See Map
Route Du Golf Royal, Sidi Youssef Ben Ali, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Mandarin Oriental, Marrakech
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What's around Mandarin Oriental, Marrakech
Route Du Golf Royal, Sidi Youssef Ben Ali, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Mandarin Oriental, Marrakech
General
Near Agdal Gardens
Location
Located in Marrakech (Annakhil), Mandarin Oriental, Marrakech is within a 10-minute drive of Jemaa el-Fnaa and Bahia Palace. This family-friendly hotel is 5.4 mi (8.7 km) from Majorelle Garden and 3 mi (4.8 km) from Avenue Mohamed VI.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Agdal Gardens - 1.9 km / 1.2 mi
Al Maadan Golf - 2.9 km / 1.8 mi
Amelkis Golf Club - 3.1 km / 1.9 mi
Royal Palace - 3.7 km / 2.3 mi
Miaara Jewish Cemetery - 3.8 km / 2.3 mi
Bahia Palace - 3.9 km / 2.4 mi
Slat al-Azama Synagogue - 3.9 km / 2.4 mi
Souk Des Epices - 4.1 km / 2.5 mi
Place des Ferblantiers - 4.1 km / 2.6 mi
Mellah Market - 4.2 km / 2.6 mi
El Badi Palace - 4.2 km / 2.6 mi
Moroccan Culinary Arts Museum - 4.3 km / 2.6 mi
Ben Salah Mosque - 4.4 km / 2.7 mi
Tanneries - 4.4 km / 2.7 mi
Dar Si Said Museum - 4.5 km / 2.8 mi
The preferred airport for Mandarin Oriental, Marrakech is Menara Airport (RAK) - 9.6 km / 6 mi
Renovations
This property is closed from May 7 2026 to May 10 2026 (dates subject to change).
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 5457 square feet (507 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Enjoy international cuisine at Shirvan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Treat yourself to a stay in one of the 65 guestrooms, featuring private plunge pools. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
All facilities in Mandarin Oriental, Marrakech
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Barbecue
- Turkish bath
- Fitness center
- Spa
- Garden
- Steam room
General
- Smoking area
- Fireplace in lobby
- Banquet
- Parking
- Terrace
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
Transportation
- Airport transfer
- Storage
- Valet parking
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Sports and Recreations
- Golf
- Paddle tennis
- Tennis court
Public Facilities
- Coffee/tea in lobby
- Elevator
- Safety deposit box
Accessibilty
- Accessible parking
- Accessible path of travel
Business Facilities
- Conference center
- Conference rooms
Kids and Pets
- Babysitting
- Children facilities
Family-friendly Facilities
- Kids club
Connectivity
- Free WiFi
Accommodation Policy & General Information in Mandarin Oriental, Marrakech
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MAD 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Car required
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental, Marrakech | 65 |
Number of floors in Mandarin Oriental, Marrakech | 1 |
Another facilities in Mandarin Oriental, Marrakech | Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Mandarin Oriental, Marrakech
What are available facilities at Mandarin Oriental, Marrakech?
There are top facilites at Mandarin Oriental, Marrakech such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Marrakech?
The standard check-in time at Mandarin Oriental, Marrakech is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Marrakech provide breakfast?
Yes, Mandarin Oriental, Marrakech provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Marrakech
Mandarin Oriental, Marrakech has a 5.0-star rating.
How many floors does Mandarin Oriental, Marrakech have?
Mandarin Oriental, Marrakech has 1.
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More Reviews from Other Guests in Mandarin Oriental, Marrakech
Overall Ratings & Reviews Mandarin Oriental, Marrakech
Other sources (65)
9.4
Exceptional
From 65 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.6
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Traveler Reviews Mandarin Oriental, Marrakech
Number of reviews per page
20
40
Top reviews
Rajagopalan
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary.
We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism.
The breakfast was excellent and Kariba and Malik made us feel at home.
We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips.
The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert.
We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave.
Read More
Carly
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing stay! The family villa was exceptional. Pool
Matthew
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Wonderful stay! You get so well taken care of here.
Javana
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
My stay at the Mandarin Oriental Marrakech was nothing short of perfection! From the moment I arrived, I was swept away by the elegance and serenity of the property. Every corner radiates luxury, with stunning architecture, lush gardens, and a true sense of Moroccan charm blended seamlessly with modern sophistication.
The food was simply outstanding—each meal felt like a culinary journey, full of flavor and artistry. The staff went above and beyond in every way, delivering exceptional service with genuine warmth that made me feel both cared for and celebrated.
This hotel is more than just a place to stay—it’s an experience. If you’re looking for a blend of indulgence, tranquility, and world-class hospitality, the Mandarin Oriental Marrakech is absolutely unmatched. I cannot wait to return!
Read More
Solomon
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Beautiful
Bushra
Leisure with Friends
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Great stay exactly what I needed!
Ieva
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
This place is absolutely divine, our third time and can’t wait to come back. Service and surroundings are just outstanding
Shirley
Leisure Family
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Service was beyond great. The property was immaculate and beautiful. The only challenge was distance from town, which required a car service. But would stay here again in a minute! Best hotel ever.
Shelagh
Leisure Family
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The staff was outstanding, and their service spectacular. It was a very luxurious and relaxing experience. The rooms, landscape, and gardens at the resort were very beautiful. I especially loved all the roses and honeysuckle planted on the property.
Christina
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
Resort was absolutely beautiful, perfect for rest and relaxation. During our stay we only needed to leave the hotel once for an excursion. Food quality is top notch, and service at the hotel is the best we ever experienced. They make sure you are completely taken care of, from the time you arrive at the airport to when you leave. Spa treatments were great too. We would definitely visit again if we come back to Morocco.
Read More
James
Leisure with Partner
6.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
The staff were terrific. Being under the flight path to the airport was not.
simon
Leisure Family
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Excellent, luxury hotel with great staff and service. A premium price but definitely 5 star
francesca
Leisure Family
8.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
The restaurant is not good, the service and the food
Tasneem
Leisure with Children
10.0
/10
Reviewed 243 week(s) ago
Expedia Group verified review
Excellent resort family friendly with customer first attitude.
Fiona was excellent and attentive to our needs. Hisham and Amin, our butler were always there when we needed them. The mandarin pool villa is beautifully designed and the gardens outside the villa are like your in Paradise. Perfect location for medina and the airport. Highly recommend this place.
Read More
Youssouf
Leisure Family
10.0
/10
Reviewed 244 week(s) ago
Expedia Group verified review
Great hotel service is great our butler Ali was great.
Verified traveler
Leisure Family
10.0
/10
Reviewed 247 week(s) ago
Expedia Group verified review
My family and I travel a significant amount and the Mandarin by far was one of the best hotels we have stayed in. The staff was the most wonderful staff. From the General manager Marcel to The Managers Fiona and Mounia we have never had such an amazing hospitable experience. They made us feel like we were at home and went above and beyond. Karim and Ousama were our private butlers who were exceptional and attentive to every single detail. I don’t have enough kind words on the experience we had and highly recommend the Mandarin Oriental Hotel to anyone visiting Marrakech. The villas are absolutely gorgeous. Felt like we were in paradise. Thank you to the entire staff for an amazing experience.
Read More
Verified traveler
Leisure with Children
10.0
/10
Reviewed 249 week(s) ago
Expedia Group verified review
Excellent hotel service digne d un palace merci a toute l equipe merci a notre majordome abdessamad et ahmed il etait la toujour a notre service
Youssef
Friends and Family
10.0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
Very good service
Youssef
Friends and Family
10.0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
Very good hotel, very good service, I recommand it
Verified traveler
Leisure Family
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
Great location for quite vacation. Isolated from Marrakesh but not far within 20 min drive from downtown. Staff are very friendly and respectful ... they make you feel home. When we checked in we were introduced to our assistant his name is oussama he took us on a tour and gave us his mobile number. He answered all our questions and organized everything even after working hours through whatsup. Oussama was very nice he kept advising about things to do in our trip even after we checked out. The hotel facility is clean and Nicky designed. I would definitely stay in same place if I visit Marrakesh again
Read More
Number of reviews per page
20
40
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