Radisson Blu Hotel, Marrakech Carré Eden

Breakfast it’s delicious.

Excellent staff. Always helpful and patient. Rooms were cleaned well and housekeeping were quick and efficient. Breakfast was consistently good. Omellete station is a must. Waiters were funny and polite.

A cockroach in my bed was a serious hygiene issue that completely ruined my stay. Equally frustrating, my £100 cash deposit has still not been returned four days after checkout. Every day I receive a different explanation and am passed from one person to another, from the General Manager to the Finance Manager. The General Manager has been courteous and responsive throughout, but despite his efforts, my deposit refund remains unresolved. A hotel of this standard should not have such basic operational and hygiene failures.

Excellent 3 nights stay with my family, staff very helpful, the suite was 10/10, beautiful and spacious with a huge balcony, kids loved it, pool was perfect for the kids, breakfast was very accommodating.. only downside was lack of gluten free options for my wife.. overall the hotel is in the perfect location very central, and the hotel itself is very clean with welcoming staff! Would defo return there.. 10/10

الإستقبال ممتاز تعامل الموظفين ممتاز فندق وسط مراكش يقع في شارع حيوي بالأسواق و القهاوي و المطاعم

The staff were all amazing ! from The cleaning staff to front desk. The cleanliness of the rooms wasn’t the best

Yes

Clean. Central

We just came from 2 other true 5 star hotels, so this one was a noticeable step down and not one I would rate as 5 star. Was actually fine for the price but not 5 star. Rooms were a bit rough with mold in shower and banged up walls, but otherwise fine. Great location near new city which was very interesting to see after staying in Medina.

Nice and clean room,lovely breakfast and helpful staff will definitely stay again

The rooms are spacious and kept clean - We noticed this as soon as we checked in. Staff were extremely helpful from the beginning to the end and the location is perfect if heading towards the mall or into the medina area. Food places and shops very close by in the mall. Staff downstairs always helped get a taxi and even negotiate a fair and trusted price for us each time. Very happy that I stayed at the Radisson Blue in Marrakech will definitely be returning! Until then.

This was an amazing hotel! The staff went above and beyond in every aspect of our stay. Highly recommend this hotel

Overall very nice property, strategically located to take advantage of all aspects of Marrakech, and friendly and accommodating staff.

Pool view rooms are excellent and create a peaceful haven in the city. Staff are friendly and welcoming. Highly recommended.

I recently stayed at the Radisson Blu and unfortunately my experience did not meet expectations. At check-in, the staff member was not the friendliest, which set the tone for the stay. I had booked this room two months in advance and specifically requested that it be decorated to surprise my fiancé for his birthday. To my disappointment, nothing had been arranged upon arrival. After submitting feedback 24 hours later, I was approached by the same staff member while I was leaving the property in the elevator. At that point, it felt too late and more like an attempt to address the situation because of my feedback rather than a proactive effort to make things right. While discussing the matter with another staff member, he was extremely obnoxious and did not follow up on what he had committed to. The lack of ownership and follow-through was frustrating. On our last day, we finally spoke with the property manager, who did arrange something special in the room. I genuinely appreciate his apology and his effort to rectify the situation created by his team. The room itself was clean, but it definitely felt lived in, with noticeable wear and tear. Overall, I’m not sure this experience lived up to the 5-star standard I’m accustomed to.

Everything was really good. Staff was very helpful. Breakfast was varied and nice. The location was really good, everything was at walking distance up to 30 minutes.

Excellent hotel... We had great time. Traditional Hamam Spa experience is outstanding.

Amazing hotel. The area was wonderful, safe and with many restaurants and shops. Staff were very kind. The breakfast was one of the best. The heated pool was perfect in February. A nice break from the medina and the business of the city

Impossible de travailler depuis l’hôtel la connexion internet est catastrophique. Je l’ai signalé à la réception aucune solution proposée j’ai du aller travailler depuis un coworking

Quite place in a very close proximity to the center. Courteous staff easy check in/out.