Zerenity Hotel & Suites

Hotels
7.6
/10
Pleasant
135 reviews

What Guests Say About Their Stay

REA S STA TERESA

8.5
/ 10
Affordable and clean. Worth the money

Grenedale M. M. P.

9.7
/ 10
Thank you for the upgrade. I will come back soon.

Timothy Steven

10.0
/ 10
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.

Elwood

10.0
/ 10
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.

AUGUSTO

10.0
/ 10
Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
In the Area
See Map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Apas, Cebu City, Cebu, Philippines, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Zerenity Hotel & Suites is a hotel is located at Apas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Zerenity Hotel & Suites

San Miguel Road, Corner 1st St. Villa Amores, Apas, Apas, Cebu City, Cebu, Philippines, 6000
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Lobby Zerenity Hotel & Suites
Exterior 2 Zerenity Hotel & Suites

Discover More About Zerenity Hotel & Suites

General


Near Waterfront Cebu City Casino

Location


Located in Cebu City, Zerenity Hotel & Suites is in the business district, a 3-minute drive from Cebu International Convention Center and 5 minutes from SM City Cebu. This hotel is 2.9 mi (4.7 km) from Casa Gorordo Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cebu IT Park - 0.1 km / 0.1 mi
Ayala Malls Central Bloc - 0.2 km / 0.1 mi
Sugbo Mercado - 0.3 km / 0.2 mi
Cebu Country Club - 0.8 km / 0.5 mi
Waterfront Cebu City Casino - 1.2 km / 0.7 mi
Gaisano Country Mall - 1.4 km / 0.9 mi
Banilad Town Centre - 1.5 km / 0.9 mi
Cebu International Convention Center - 1.6 km / 1 mi
IEC Convention Center of Cebu - 1.8 km / 1.1 mi
Streetscape Mall Cebu - 2 km / 1.3 mi
Carmelite Monastery - 2.1 km / 1.3 mi
Ayala Center - 2.4 km / 1.5 mi
Cebu Kartzone - 2.6 km / 1.6 mi
Cebu Business Park - 2.7 km / 1.7 mi
USC-North Campus - 2.8 km / 1.7 mi

The nearest major airport is Mactan - Cebu Intl. Airport (CEB) - 14.4 km / 9 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at Zen Cafe or snacks in the hotel's coffee shop/cafe.

Rooms


Make yourself at home in one of the 47 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Zerenity Hotel & Suites

Functional Hall Zerenity Hotel & Suites
Functional Hall
Common Space Zerenity Hotel & Suites
Common Space
Lobby Zerenity Hotel & Suites
Lobby
Exterior Zerenity Hotel & Suites
Exterior
Others Zerenity Hotel & Suites
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center

Transportation

  • Limited parking
  • Airport transfer

Things to Do

  • TV lounge
  • Garden

Accessibilty

  • Accessible parking
  • Accessible path of travel

Nearby Facilities

  • Grocery
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Zerenity Hotel & Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available
  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Zerenity Hotel & Suites
47
Number of floors in Zerenity Hotel & Suites
8
Another facilities in Zerenity Hotel & Suites
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Banquet

Frequently asked question in Zerenity Hotel & Suites

What are available facilities at Zerenity Hotel & Suites?
There are top facilites at Zerenity Hotel & Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Zerenity Hotel & Suites?
The standard check-in time at Zerenity Hotel & Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
How many stars does Zerenity Hotel & Suites have?
Zerenity Hotel & Suites is a 3.0-star hotel.
How many floors does Zerenity Hotel & Suites have?
Zerenity Hotel & Suites has 8 floors.
How many rooms does Zerenity Hotel & Suites have?
Zerenity Hotel & Suites has 47 rooms in total.
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More Reviews from Other Guests in Zerenity Hotel & Suites

Overall Ratings & Reviews Zerenity Hotel & Suites

Traveloka (15)
Other sources (120)
7.6
Pleasant
From 120 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Zerenity Hotel & Suites

Number of reviews per page
20
40
Top reviews
Wil
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was amazing..hotel was great...
Laurie
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Couldn’t turn off tv all night
Michael
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
R'
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Location is very convenient for tourist and locals
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Good location and great value for your money.
Timothy Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Elwood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Mydel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Read More
Paul Jazon
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

I love that there's a 7-Eleven right next to the hotel.
AUGUSTO
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Victoria
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
William
icon-Business
Business
6.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
RT
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
BONG
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Read More
Antonio
icon-Business
Business
6.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Maria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
Cindy
icon-Business
Business
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

The room 504 showr has problem already inform staff
Verified traveler
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

It’s my first booking in this hotel. I’ve been visiting Cebu monthly and wanted to try something different this time. I found this hotel fairly good. I liked the room, they keep it clean and neat, but hard poor Wifi signal. I found a cockroach in the bathroom, but the staff dealt with that immediately. Overall, I’m okay with the hotel and would probably book again.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Zerenity Hotel & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Zerenity Hotel & Suites

Traveloka (15)
Other sources (120)
7.6
Pleasant
From 120 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Zerenity Hotel & Suites

Number of reviews per page
20
40
Top reviews
Wil
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was amazing..hotel was great...
Laurie
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Couldn’t turn off tv all night
Michael
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
R'
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Location is very convenient for tourist and locals
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Good location and great value for your money.
Timothy Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Elwood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Mydel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Read More
Paul Jazon
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

I love that there's a 7-Eleven right next to the hotel.
AUGUSTO
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Victoria
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
William
icon-Business
Business
6.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
RT
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
BONG
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Read More
Antonio
icon-Business
Business
6.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Maria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
Cindy
icon-Business
Business
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

The room 504 showr has problem already inform staff
Verified traveler
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

It’s my first booking in this hotel. I’ve been visiting Cebu monthly and wanted to try something different this time. I found this hotel fairly good. I liked the room, they keep it clean and neat, but hard poor Wifi signal. I found a cockroach in the bathroom, but the staff dealt with that immediately. Overall, I’m okay with the hotel and would probably book again.
Read More
Number of reviews per page
20
40